The service we received from Aeneas was slow and unreliable. The technical support was well meaning…read morebut never really solved our connectivity issues. When we misplaced our equipment in a move, the company was not accommodating in the least and heaped multiple charges on our closed account. I would recommend going elsewhere for your internet needs.

Have to have someone come out and fix the craptastic internet every few months. First they say let…read moreme switch teh channel you're on then oh no its the equipment (ended up with an extender in my tiny shoe box of an apartment and get new modem and router every time they come out) then oh maybe its the wiring outside (had that replaced once) and then "Im not seeing an issue on our side" when I can use all the same programs on ANY other service, including celluar data WITHOUT an issue... Currently waiting well past the appointment time for a tech to show up, it shows hes an hour delayed. Worst internet provider I have ever used and this latest bunch of crap will be the reason I leave this godforsaken company

I was a loyal Spectrum customer from October 2020 until August 2025. When I sold my old home and…read morepurchased a brand new construction home I attempted to transfer my Spectrum internet and 5 Apple Boxes services in August 2025. So, I made a decision to sale my Apple Boxes. However, the City of Jackson blocked Spectrum services in the new Shiloh Springs Subdivision in Jackson, TN. I personally feel Spectrum didn't fight hard enough to provide services for our community. Yet, 10 months later Spectrum was authorized to provide services to the community. Spectrum Vermeer machine operators dug up our manicured yards, threw cigarette butts on/ and around our properties while laying underground lines. Spectrum refuse to come back to clean up their mess their employees caused to our community. I have called the supervisor twice and still Spectrum hasn't responded to fill big dirt holes and lay fresh grass in the yards the employees destroyed laying lines. Terrible customer service to the new clients who ordered Spectrum services in Shiloh Springs subdivision in Jackson, TN.

Don't even deserve 1 star pay way to much to have service out for over 6 hours they should take 20…read moredollars off for every hour they are without service its bull crap

I'm a senior ci on a fixed income. I have called several times to down grade my internet service…read morewith this company. They lie and tell me I can't downgrade without my bill increasing to an even higher bill. They lie and scam elderly people. This is a shame. They are no better than those scammers that call. I have tried the BBB only to have a really rude man call from this company to lie some more. Totally fed up!!!

The wait time is ridiculous. The service is very slow and it takes forever for them to recognize…read morethat you're in the building.

After being a Verizon customer for 25 years, today I will be looking for a new carrier, I purchased…read morea new phone on line and was picking it up on the store, never been at this location and I don't want to go back, we where greeted by Dylan and after we said we already bought a phone it was like he lost a commission so he didn't seem like he wanted to help any further, advised him we couldn't transfer our information over and he said for 29 dollars Verizon could do it but no guarantee everything come over, he said we where lucky for the 29 dollar fee because other companies are charging 100 dollars , not to mention we purchased an otter box that came with no screen protector but we could purchase that separately, we paid a 35 dollar charge to to activate the phone , I get it everyone is out to make money, some of these charges are really not fair, for all the money you are being charged how much more do you have to pay for someone to show they care, or that they want to keep your business, definitely lacking in customer service , there's a lot of competition now and verizon is doing nothing to keep customers

For Service Star Shoutout day on Yelp, I would like to give credit where it is due and applaud J.R…read more and team for being extremely professional and caring. I would definitely recommend this company.

From the owner: Yes Link Store is a local provider for Digital Signage, Security Systems, Internet, TV, Smart…read moreAutomation, Small Business Services and more. Serving homes and businesses in the Mid-South and Memphis areas. Licensed, Certified, Insured and BBB Accredited.

I wasn't quite sold on the idea of a state-of-the-art media room in my home when my husband…read moreinitally metioned the possibility. Over the course of a few weeks, my mind quickly began to change. The custom made speakers, beautiful flat screen, and home network were truly worth the investment. My family loves to gather for movie night, and the home network ended all buffering. They were also very tidy throughout the process. We needed to have sheetrock repaired to close the areas where our old speakers were housed. The workmanship was impeccable. You cannot tell that there were repairs. I would definitely recommend AV Artistry for any of your audio or visual projects. You won't regret it.

I had the pleasure to purchase a Accuphase e-5000 integrated amp at a very reasonable price from…read moreChris recently. He was quick to respond to my questions and take phone calls. The Accuphase sounds fantastic paired to my B&W 804d4 speakers. A really nice match. I will definitely be using Audio Video Artistry in the future for my audio needs and purchases.