Big conference hotel. The location is good for work, but far away from where you want to be after…read morework. Huge breakfast spread, lots of options and plenty of fresh fruits. Keep in mind breakfast is not included for every rate so plan accordingly. Nice lounge, but the food is a bit weak, i wouldn't count on eating there. Rooms are good size and some have a nice view. Nothing special, but they are clean and have all the necessary basics.

The Grand Hyatt São Paulo is located along the Pinheiros River in Southwest Sao Paulo. The hotel is…read moreabsolutely beautiful but is remotely located and will require a taxi or rideshare to everywhere you go. There is a nice public train that runs close to the hotel and will connect you to the other parts of the transit system, including subway lines. The cost is 5 Real, one way, cash preferred. As is most 5 star hotels, we were greeted as we pulled up in our car and was offered luggage service, with a smile. We were warmly greeted by Sophie at the front desk. She was extremely friendly and helpful, announcing a big upgrade to the club level floor while she explained our American Express fine hotel benefit. She made the check in process stress free and pleasant. The room, 2027, had an amazing view of the bridge, Ponte Estaiada Octavio Frias de Oliveira. The furnishings were slightly dated but still functioned well. The room was clean and smelled great. It was a large room with a nice desk and oversized nightstands on each side of the bed. There were lots of plugs, but most were not universal plugs, so be sure to bring a European adaptor. There were two US/BRAZIL plugs but be sure your device can accept 220V or be prepared to fry the thing you plug in! The kind sized bed had high quality sheets and a selection of foam and feather pillows. The room temperature showed 18C (64F) did not seem right. It felt closer to 73F, which is hot for us when there is no airflow in the room. We requested and quickly received a fan which helped with the temperature. The bathroom was huge with a 10-foot rain shower, toilet, bidet, large tub, and huge closet with built in safe. They supply nice cotton robes and flip flops. The hotel uses single use toiletries, which was a bit disappointing for a modern, 5 star hotel. The supplied single use toiletries were larger but lacked the quality feel (and smell) of something in a 5 star hotel. The one exception was the bar glycerin soap, which was the only bathroom item that was geared for a higher end hotel. The Grand Club, located on our floor, was very nice. The staff, led by Ernesto during the day, was super accommodating and friendly. The evening crew was just as nice. A nice surprise was the availability of liquor in addition to wine and beer. They also make specialty drinks by request, a nice touch and something most loyalty lounges have eliminated. The location of this hotel is NOT ideal but the service that this hotel provides more than makes up for having to get a car to everywhere! The hotel deserves a 5 star rating.

My company ordered in food twice in one day for an all day meeting- late morning hearty snacks and…read moresandwiches early afternoon lunch. The late morning snack consisted of two very large savory warm pies (palmito com legumes and frango c/catupiri) cut into individual servings, a beautiful platter of sliced fruit, and pieces of lime cake. I only tried the palmito pie and it was delicious. Both pies were devoured by our group and complimented numerous times by our guests. The fruit was fresh and delicious. There was none left. The lime cake looked ok but tasted amazing. The cake was moist and unassuming but the icing was a burst of lime sweet flavor; I ate two pieces. No judging! The later lunch consisted of a yellow cake with chocolate icing, and 2 very long different sandwiches sliced in personal sizes. I wasn't very hungry but I tried everything and was glad I did! The vegetarian sandwich with dried tomatoes, cheese, and arugula was lite. The filet Mexican sandwich was hearty and had a lot of flavor. Both had fresh soft bread. The cake looked boring but fooled me again. I thought it was just a yellow cake with chocolate icing but no! It was a moist flavorful carrot cake with a chocolate icing that tasted like it had alcohol in it. Wow. I only ate one piece- I swear!

Ibis budget... Honestly if it wasn't for the staff I would have given this place two stars. The…read moreshower is extremely low water flow coming straight out of the center of the celling. No shampoo, no conditioner, no lotion only a small bar of soap. No bidet, no phone to talk to the receptionist. There are only two plugs in the bedroom so for my mom who has a medical device there is nothing near enough the bed she can use. Breakfast isn't included but it is near the mall. Maybe if I was in my teens... But traveling with my senior mother and being in my mid 30s there it would be unlikely that I would to chose to come back here. The staff though was absolutely amazing! They were helpful, provided solution's to my mom's concerns and helped us get through the night. I'm super impressed with the inperson customer service. We did end up switching rooms to a handicap room since my mom needed a plug near the bed. Pros Brasileiros. Na boa so dei nota alto proquem o pessoal daqui foi maravilhoso com minha mãe e ajudou muito em da solução para minha mae que estava infeliz com a escolha de hotel. O hotel ta bem localizado do lado do shopping mais alem disso tem certas coisas que faltam. Cafe da manha, shampoo, toalhinhas de mao para se lava ja que nao tem bidget nem esquisho no quarto. As tomadas todas sao de 220 entao precisa de um converto que pode pegar emprestado duas horas. Não acho ibis budget ideal para quem precisa usar machina medica para dormir ja que os plugs são longe da cama a nao ser que voce fique no quarto de handicap.

If you are someone traveling from the US, this hotel is basically an upgraded motel. The rooms are…read moreextremely small, check-in and check-out process takes forever, no fitness center, no iron in the room, cheap shampoo and soap that suck. The only consolation is an in-house restaurant but then who would want to come to Rio and eat at this very mediocre place. I'm very disappointed for the price paid.