For a company that operates over the phone without a website, their phone equipment seems poor. It…read morewas a struggle to make out what they were saying whenever I called, and I needed to repeat myself often. They seem nice, but it almost seemed more inconvenient to use their service than through booking elsewhere online.

Both Mike & Babette worked to help us with a large number of international flights as we planned…read morean international conference. They are both consummate professionals who truly go above and beyond in the service they provide. We worked directly with Mike, to whom we had been referred by a highly experienced professional event planner. You would be hard-pressed to find his depth of knowledge, expertise, generosity, good humour and grace under pressure in any service industry. Would work with him again in a heartbeat.

I have used Adams Travel Agency 4 different times to travel to Ethiopia from the Western U.S and I…read morehave nothing but wonderful services and experiences with the staff. On one of the four trips, I requested emergency ticket and they were able to find me one right away and no extra charges. I truly appreciate their friendly services and honest communication.

Pecima agencia de viajes no saven resolver problemas que ellos se equivocan me hicieron perder mis…read moreboletos porque el estupido del dueño que dice ser, escribio mal mi apellido, al momento de paso a bordo no estaba correcto mi apellido, por lo tanto no me dejaron subir al avión, de la aerolinea me dijeron llama a la agencia para que corrijas el pasaje estas todavia a tiempo tienes 3 horas para correjir , les dije que tenia una cirugía de emergencia el siguiente día y que fue lo que hizo me colgó el telefono y dijo que haga lo que quiera, es una agencia de viaje, podia venderme otro pasaje o darme alguna solución no me colgó la llamada y no contesto mas. mi nombre es Marco A. Ribera

Really bad experience no good customer service ,and the charge $10 for each ticket if you pay with…read morecredit card I been trying to get 4 tickets if I swipe my card ones and pay a total for all i do agree the charge extra $10 , but the lady told me is for each one ..that's is a business ! .. El peor lugar para comprar tickets le cobran $10 si paga con tarjeta quería 4 tickets entiendo que me cobren por el total pero la doña dice que es por persona no pasan mi tarjeta 4 veces solo una ..eso ya es negocio ..muy mala experiencia

Another great family vacation planned by Guido and his staff--two weeks in Spain! (We did a similar…read moreItaly trip planned by them several years ago.) Hotels, transportation, tours, and tour guides--all planned to perfection and excellent. The hotels were in perfect locations, all the tours were private with priority entry into the busy attractions (no waiting in lines!), and most of the tour guides had 10-20+ years of guide experience with education in history and/or architecture matching the tour. Also, having them provide train and airline reservations and drivers eliminated all stress getting from one place to another on time and kept us from driving and getting lost in crazy city traffic. If you want a no-worry, low stress vacation while seeing many attractions in an European country, Bethesda Travel Center is the place to go. Worth every penny and highly recommended!

Guido, Serena and the entire team did a fabulous job throughout. Our family of four came to and…read morefrom two US locations, we traveled to two countries with multiple connections and it was all flawless. The agents over in Europe were professional at all times and the tour guides were very knowledgeable, friendly and extended their times as they enjoyed the interactions just as much as we did. All an extension of Guido and the Team! You can't go wrong with Bethesda Travel Center!

From the owner: I am a travel agent with 12 years of experience. My objective is to provide the best quality…read moreservice to my clients. (Soy agente de viaje con 12 años de experiencia. My objetivo es brindar el mejor servicio a mis clientes.)

First time coming here for a consultation before my trip. Service was great. They went over…read more everything in detailed and advised me what immunizations I should get. They are a little pricey and don't bill your insurance. They do give you the necessary paperwork to file a claim with your insurance company.

Total rip-off! They do NOT accept insurance of any kind---went in to get my daughters' typhoid…read moreshots before our family trip to India ---$412.00 for 2 shots plus "nursing fee"!!! If that doesn't say enough I don't know what will. Their Website does not say "No insurance accepted" anywhere and neither did the phone person making the appointment. On top of that the condescending "nurse" suggested that maybe we shouldn't be going to so backward a country that requires typhoid shots (" in the US there's no typhoid!"). Never mind that we're all US citizens! I wonder why a xenophobic establishment would be in the business of facilitating international travel! I literally walked off incredulous & refusing to pay for the one injection my 2-yr old received ---I later contacted the "office manager" (another colossal imbecile) who agreed to settle it for $147.00 for the one injection. Avoid this awful place at all costs and please go to a pediatrician that does travel medicine and you can actually bill insurance (which we did!)

The travel consulting company Enlighten Excursions, owned by Deirdre Swinson, provided my husband…read moreand me with outstanding services in planning the five-week trip we made to Europe in May, 2022. This was a complex trip, and we were not familiar with most of the places we wanted to visit. It involved five countries (France, Czech Republic, Germany, Austria, and Switzerland) and 13 stops. Generally, we stayed at hotels, but sometimes with friends. Except for air travel to and from Europe, we traveled by train. Enlighten Excursions (EE) managed this complexity adroitly and provided us with a highly satisfactory trip experience. The company arranged our train travel, hotels, and tours, and suggested things we could do on our own. At the onset of planning, we decided together with EE on a budget. Except for an initial consultation fee, we did not pay anything extra to EE. The company's compensation was taken from bookings. We received regular updates regarding spending. Deirdre and her team seamlessly incorporated into the itinerary our desire to visit four different sets of friends in three countries, including transportation to these cities. Our trip itinerary was presented in a highly organized way in an app that was easy to read on our PCs and mobile phones. The walking tours they arranged--both private and group tours--were superb. Our guides were knowledgeable and lively, with a love of history. We enjoyed nearly all our hotels, which were conveniently situated close to train stations and the historic areas of the cities. Several of the hotels had "old world charm." Breakfasts, which most of the hotels bundled into their lodging services, were delicious. It was evident to us that Deirdre Swinson genuinely enjoys travel and wants for her clients to enjoy their travel. She is the consummate travel professional: highly collaborative and thorough, responsive to our needs and requests, and personable. She and her team actually arranged our trip twice: a 2020 trip which we had to cancel because of the pandemic, and the 2022 trip we just took. We cannot recommend Deirdre and EE more highly.

I found Deidre Swinson after deciding to visit Andalucia, Spain. She suggested ways to simplify our…read moretrip of two weeks by staying in 4 cities with day trips to see more rural areas of interest. We loved meeting locals who cooked us a meal and gave me a Flamenco lesson! She arranged personalized tours of each city (Seville, Carmona, the small white villages, Córdoba, Granada and Málaga) so that my husband and I could ask questions and learn. Each of our apartments/hotels were central to the best areas to explore on our own. Deidre is a pleasure to work with and I intend to use her again. Her rates are very reasonable. Instead of going on a huge tour, try calling her to hear her suggestions for a memorable vacation! Cathy

Great service with super helpful staff. I would recommend them to anyone looking to avoid the DMV…read morefor tag and title help.

Overall, I had a decent experience at this AAA office. I stopped by this location to pick up an…read moreinternational driving permit (IDP). While I did not see a directory in this multi-level building, which is shared with other business, the AAA office is located on the first floor, immediately to left of the main building's entrance. I'll say the entire process of getting the permit took about 20 minutes (maybe even less), which was faster than I anticipated. Fortunately, you can take and purchase the passport pictures for the permit in the office. The permit and the set of passport pictures (two pics in a set) will run $20 and $14, respectively. The service was fine. One agent, the one who processed my paperwork, was really nice. The other agent, the one who greets customers, was moderately nice. He was not mean, but he was not super friendly, which is fine I guess. For instance, he started to get a copy of the IDP application. However, when I mentioned that I already completed and printed the online form, he seemed to be annoyed that I did not provide this information before going to the filing cabinet, which was less than two feet from his desk. *Note: he didn't ask or give me a chance to let him know that I already completed the application. Who knows, perhaps, he was having a rough day dealing with other disgruntled customers.

Horrible customer service. The women working messed up my name for my ticket. I had issues with…read moregetting a person on the phone. Once they picked was rude like I owed them money. Advice to have patience with your customer, pay attention to detail, bad and explain the process that everyone can understand. Don't be confrontational and LISTEN to the person who feeds you. Book your own travel deal less with headache.

Save yourself the headache and don't go here. Terrible customer service. Walk away NOW that you…read morehave the chance.

Royal Travel Destinations is the BEST! Whenever I'm planning a trip, whether it's solo, family, or…read morea girls' getaway I always contact Rose. I love luxury travel, and Rose makes the entire process feel effortless. She planned a trip for me and a group of six women, and if you've ever coordinated group travel, you already know the chaos that could happen! but not with Rose. Transportation was lined up everywhere we went, excursions were thoughtfully planned, and payments were handled in a way that didn't stress anyone out. Everything flowed. the planning process was less than 4 days for a group of 6. Every birthday trip I've booked through her has been a 10 out of 10. Truly. I've never had an issue with any vendor, excursion, or contact she's connected me with, and that level of trust is priceless when you're traveling. I've also referred multiple people to Rose, and I've never once received a complaint. Not a single one. That alone says everything. If you want luxury, ease, and a travel planner who actually has your back, Royal Travel Destinations is it.

Amazing service! They make planning a trip really easy and always do a great job with…read moreaccommodations and providing details. The staff is helpful, professional, and really cares about making sure everything goes smoothly.