I used Welch's Tax Service for our returns based on a review from a friend in 2020. In December of…read more2021 I received a letter from NE Department of Revenue that they received our payment but never received our return. Fast forward to April of 2024 I receive a notice from the IRS that they never received our 2020 return. I immediately contacted Welch's and requested our return be filed. I have contacted them 7 times and spoke with numerous people, gave my email, confirmed the mailing address, and my return still hasn't been received. I called today and the phone just rings and rings. Extremely disappointing customer service - I would not recommend them.

I could not love Denise and Her tax business more!! She is 1/2 the time 1/2 the cost and way more…read moremoney back then any other place I have ever gone!! I will never go anywhere else (I now drive from St. Louis to have her do them). On top of it, she is the most giving loving woman I know!! Bring yarn and old bags (grocery bags) she makes hats for babies and mats for the homeless!! I wish all the business I do business with were like her!! 5 stars is not enough!! 2424 19th street in Lincoln!! Ask for

Many years of service and it shows Kim went right to work for us very quickly and effectively. She…read moredidn't spend too much unnecessary time. She got right to the point and gave us advise for next year's taxes. We very rarely receive anything back and usually owe. So talking to someone that knows what they're doing is very helpful. We hope to see her again next year and oh nothing, lol. Kim is wonderful, professional and very, very caring.

Kim was amazing and prompt! I'm so glad that I found her and will be using her services moving…read moreforward! Told my family and friends to go see her too!!

same as the post above. I had used her for my taxes for 3 yrs & never had a problem. this year she…read morenever answered her phone, couldn't leave a message- mailbox was always full. I realized my taxes weren't going to be done. called LPD for a well check. Found her drunk @ 1pm. Now scrambling to get my info & find someone else, I was already LATE as she didn't do them at all! And had my info by en of Feb. She deserves whatever she gets!

Has not been answering phone, email, or in person calls. We had to take our taxes elsewhere and…read morestill have not been able to get our documents back or get a response the office.

Gary is amazing!! He will sit down with you and explain everything throughly!! He is also great…read moreif you have any questions with the upcoming year!!!

We were fairly new to town and needed to find a new person to prepare our taxes. After looking at…read moreother Yelp reviews we decided to call Gary. From the start we had a good feeling about him. He actually came to our house to meet and go over our taxes. Taxes were completed as promised and he charged a VERY reasonable fee. We are thrilled with GPW Tax Services and know we have found a great place to do our taxes in the future. Highly recommended. Thanks Gary!

They did very well for us for several years, but when a mistake was made and we asked them to fix…read moreit, they told us to go elsewhere. I looked up the fix myself and it was quite simple. They did not realize there was a cap on the loan size for deductible mortgage loan interest and therefore we claimed much higher deductible loan interest than we should have which resulted in the nice letter from the IRS. Now, we are looking for a new tax professional to assist us with filing an amended return. Please note that the individuals at PMC are not CPA's. They are tax preparers. As noted, the service was fine until they made a mistake.

Mike is one of the best preparers that I've worked with. He helped me when I was developing my LLC…read moreand has been doing our taxes for the last 5 years. Really appreciate his candor and friendly conversation.

Tax Plus has helped us complete our somewhat complicated tax return for the last two years. We have…read morebeen impressed by the thoroughness of the agent, who took us through a process to make sure our taxes were done right. As the deadline drew near, we were able to make an appointment to get it done on time. Recommend.

Went well got a lot more money back than I earlier had thought I would good job Jackson Hewittread more

Go see John at this location! You won't regret it. We have used him for several years and we won't…read moreuse anyone else again. He is super thorough and walks you through everything. John genuinely cares that your taxes are done properly and that you get the maximum refund owed to you. You can tell he is excited for you if you get a great refund. He is just that nice. He also gives great advice on things to change or try for the upcoming year.

I've been going to Tony for five years, and he has always done an excellent job. This year he…read morehandled my complicated business taxes with the same thoroughness, knowledge, and patience I've come to expect. He even worked after hours to make sure everything was taken care of. I really appreciate his professionalism and dedication. Highly recommend Tony for anyone needing tax help.

We have had multiple issues with Tony and they are still ongoing. Earlier this year, we ended up…read moreowing an additional $4900 on the 2024 state taxes because "Tony messed something up". When you communicate with Tony, he will never give you a straight answer of where he went wrong. The issue ended up going on so long and we weren't notified about it by Tony - instead, going into the end of 2025, we got a letter from the Department of Revenue of the State of Nebraska that if a payment plan or full payment was not made, a lien would be placed on our property. You can imagine our surprise to receive such a letter when we are paying Tony close to $1200/year to file our taxes! A premium price for NOT premium work. Even once we made the full payment on that, Tony took 5 months for the fees to drop off of the bill because he kept claiming "their office is busy". I called their office several times and had no issue getting them on the phone. To top it off, we just submitted our 2025 taxes and we were expecting a return. Lo and behold, the return hasn't come after more than a month later. We had to call the IRS to find out why and it turns out, Tony never submitted our 2023 taxes!!! And now we are being sent an additional bill because he's claiming we owe on the 2023 taxes that he finally just filed. How did he not get notified that the 2023 filing didn't go through? When I spoke to him on the phone, he tried to play this game of "oh you know how these computer systems work"....umm no! That's not how it works! The IRS would have notified him. When he sent us the most recent amount that is now due in back taxes, he also just sent a blanket amount without the breakdown of interest and fees - probably in the hope that we will just pay it and that he doesn't have to cover the fees. Also, once I realize that multiple mistakes were being made on our tax returns, I went through them myself and found additional mistakes! I had switched jobs in March of 2024. I sent Tony both W2s for that year. When I went back through the report, he only filed one of the W2 incomes/taxes and he filed it under the wrong company! Like, this is a job where details matter and when you communicate your frustrations with Tony, he doesn't take care of it. Sometimes we are waiting for months on end and most of the time you can barely reach him by phone. Emails are completely out the window - he never responds, I doubt he even reads them. We will never be doing business here again. Do not do business here unless you want to be dealing with the same headaches that we are - dealing with taxes from 3 years ago due to clerical mistakes from Tony. I saw another poster mentioned making a report to the BBB. I will be posting there as well as making a formal complaint with the IRS.