Miss Barr was able to give me a complete understanding of all my needs and goals to help me prepare…read morefor the future. If it hadn't been for her I don't know where I would be today!

I should pre-face this review with a couple things: I used to deal with Glen at IG but then he…read moreretired and Jason took over my account, that happened around 2-3 years ago. For the most part, Jason is a solid guy, nice, punctual, etc. You might be confused since I'm giving him a 1 star, well here's why.... I booked a meeting with Jason on the 7th to talk about how my portfolio looked to buy a house. At the time that I made the appointment I was still looking for a house, but by the time the meeting came up, I already put an offer on a house and needed to move quick. I mentioned that we needed to move quick to Jason and that I need financing by the 14th as per my agent. He rolled his eyes to the effect that my agent is being melodramatic about being so hasty and it only takes a day or two to get financing in place. I had originally gone to BMO for my mortgage broker but the guy I was dealing with went on vacation during the time I needed him and the guy that replaced him wasn't returning my calls. So Jason made two suggestions that would be in place by the end of the day: 1) IG would be my broker or 2) Bonnie knew the guy at BMO very well and she would get him to call me back (you can find my review of Bonnie Haywood here: http://www.yelp.com/biz/investors-group-bonnie-haywood-halifax?hrid=vJHJrJKMdwmC7yb3ZPeaAw) I hear back from Jason later that afternoon, we went with option 1, he sent me the application and I filled it out and sent it back the same day. This is where it all goes to hell. For the next 3 weeks, I was out of loop communication wise and Jason met the financing deadline by a day before (even though he said it would only take a day or two to process). They even mailed out the financing papers to me on the 13h (the day before it was due) but I didn't hear back from Jason till the 23rd with the details of the mortgage and using my RRSP for the FTHB plan. He even wrote me and said 'You must be panicking right now' - damn right I am! It's the biggest financial investment of my life and you haven't been around. You said you've been on the road but couldn't take 5-10 mins to email me or call me to let me know what's going on. I understand that I'm a small fry in his big world and that things come up - that's not what the 1 star rating is for. The 1 star rating is a multi layered rating based on the following: - I didn't feel like I was appreciated even though I've known Jason for 2-3 years - I was left out of the loop for most of this process when he should've been guiding and supporting me during the entire thing - Complete lack of communication - I'm not talking about delivering instantly (that would've been nice, but I'm realistic) what I'm referring to is that he should've kept me informed on anything that caused any delays or issues along the way, which he didn't I'm currently looking for another Financial planner and will be moving my assets if possible asap.

The Assistant Manager A Ukrainian lady was VERY unprofessional I was shocked. I have been with TD…read moreQuninpool rd for a VERY long time. The past 2 years has been THE worst I have seen this place. They are understaffed and the staff look miserable like they hate there job. People in the line up were talking about changing banks with good reason.

TD bank only looks out for big corporations. It forgives millions for big companies while crushing…read morethe regular people who are struggling. I do not recommend this bank at all.

This Royal Bank is located on Almon Street. The reason I like this location is it has a drive…read morethrough ATM. Not all banks do, and when I am out running errands or in one of our wonderful brisk days, I really do appreciate the drive through. Also a lot of times, it is not easy to get parking to enter the bank, especially if it is only for a quick transaction. If you are using this ATM drive though, you enter off of RobieSt. It is a pretty tight turn at the end. There are also ATM's located in the front entrance of the bank of course.

It's a bank. You…read moreearn money. You deposit money. You withdrawal money. You're broke until the cycle starts again. This is my local RBC bank and since I've never had an account with another Bank then this one gets my accolades. It's within walking distance (+), it has indoor ATM machines (+), and the drive through is hardly being used so I'm rarely sucking up someone else's fumes waiting for my turn to take some of that cash out (+++ and most awesome during the cold mornings). Tellers have always been friendly when I come in and while I've had to wait quite a few minutes on the most busiest of days it doesn't take too long for me to get in and get out most of the time.

Lisa and her team are incredible. Smart, professional and fast. I have never been disappointed in…read morethe work LBN provided when I owned my own company. The tax service is the Best!!!!

For years I used H&R Block for my tax preparation services, and every year they messed my taxes up…read more Always had to have an adjustment and they often missed credits I told them I had (for example, the new graduate staying in ns to work tax credit). FINALLY I tried something new. Lisa Barry Newman of LBN Bookkeepign has done my taxes for the last two years, she makes sure she has everything you need and will research if you have special circumstances (if you are disabled, etc...). She has also done small business taxes for friends I sent to her. Every last one of them sang her praises and will be using her services again this year. Bonus: She has an extremely charming Irish accent! Slainte!