Working with Bay Harbor Services for over 10 years, great service and better follow up.read more

We often use Bay Harbor through my work. They are A/C specialists and do a great job. They are…read moreprofessional, timely and very willing to sit down and explain every little detail of what they are charging you. I strongly recommend using them for your HVAC needs.

I had a very disappointing experience with 3HAC. I originally scheduled an AC maintenance…read moreappointment, but on the day of service, after waiting 4.5 hours with no communication at all, I finally received a call saying the technician would not arrive until another 2.5 hours after my scheduled time window. I was understanding about the situation and agreed to reschedule for the following week after being promised I would be the first appointment of the day to make up for the inconvenience. Unfortunately, the rescheduled appointment was just as frustrating. With only 15 minutes left in my 8 AM-1 PM appointment window, I still had not heard from anyone and had to contact the company myself. Instead of accountability, I was given excuse after excuse about why the technician did not arrive first as promised. I was even told their internet was down, which was supposedly why nobody contacted me. The lack of communication and reliability from this company is unacceptable. Customers should not have to chase down a business for updates on scheduled services. The only positive part of my experience was the technician himself--he was professional and did a great job. If he freelanced, I would absolutely hire him directly in the future. Unfortunately, because of the poor customer service and repeated scheduling issues, I will not be using 3HAC again.

3HAC is awesome! Trustworthy, reliable and fast! Brian, Jeremy and Nick were wonderful. When we had…read moreour AC issue they walked through all the necessary steps to get it fixed and got our AC working in tip top shape. We've been with them since 2018 and we let all our friends and family know to use 3HAC.

These guys are so honest. We have called with AC problems in the past and they on occasion have…read morehelped us troubleshoot the issue and fix it over the phone. If they come out, they will do a good job.

Memorial weekend ac went out ....they are 24/7 so I called them ...Cliff was great fixed it fast…read more...just a capacitor. Total bill $325 ...holiday weekend call out ,that's a great price...thank you !

Brian's team are honest , hardworking and efficient. I have signed AC yearly maintenance contract…read moreas i have been an satisfied customer and have been for past 2 years. I would recommend SUNSTATE MECHNICAL CONTRACTORS.

If you ask me, Joe charges too much. He was not up front with me about pricing and didn't really…read moredo a lot to get my AC working. He works alone and that's a problem. I'm in a service business too and I don't overcharge my clients if I'm hot or tired.

Fontana Brothers redid our HVAC ducts and did a spectacular job. The level of detail and…read moreprofessionalism was absolutely stellar! You can count on Fontana Brothers to do the job right and with an incredible level of skill. Marcelino and team are true professionals.

Let me tell you about Fontana Brothers. We had a power brownout earlier in the day that knocked our…read moreAC compressor offline. I called EIGHT highly rated AC companies in the area. Granted, it was Labor Day, but not one of them answered the phone. Only two eventually called me back. Fontana Brothers? They answered on the first ring and told me they could have someone out within about 90 minutes. Our technician, Fredy, called about 20 minutes before arriving and immediately got to work. He quickly diagnosed a failed capacitor and an issue at the contactor/electrical connection, and replaced what was needed. He also recommended surge protection for both the outdoor condenser and indoor air handler, which seemed especially sensible after the electrical event that started all of this. But he didn't just fix the immediate problem and leave. He inspected the air handler, discovered a significant air leak where it connects to the ductwork, and found the blower wheel caked with buildup. He took care of those issues as well. He also checked the refrigerant charge and explained that the system appeared to have been left at the factory line-set charge, which only accounts for a relatively short refrigerant line. Ours runs roughly 45 feet between the condenser and air handler, so additional refrigerant was needed. Fredy showed me the regular repair pricing versus their maintenance-club pricing rather than just trying to sell me something, and with a seven-year-old system that clearly hadn't received enough attention, joining made perfect sense. What really stood out, though, was how he treated our home and family. He stopped to pet our cats, patiently answered our kids' questions, and treated everything with care. He used our garden hose while cleaning the blower and actually wound it up neater than we normally do. From answering the phone on a holiday to getting our AC running properly and finding several problems that could have continued costing us efficiency and reliability, the entire experience was exceptional. I genuinely can't say enough good things about it.

Called with non working heat pump and got an appointment in 48 hours. The technician was able to…read morefind the problem but an expensive part was needed and the unit was about to be at end of warranty. The part needed to come from the factory and they kept me posted on the shipping and delivery date. They gave me a quote for the repair and estimate for the labor which was a good estimate of the time involved. The repair technician was skilled at troubleshooting and did the job.

Repaired my system last week. I was bracing for an expensive repair or being told I needed a $15k…read moresystem or something (what happened the last time I had another company out). They came out, diagnosed the issue, went and got the part, and returned same day. Great service!

My experience with Comfort All-Stars has been 5-star. I emailed the company very late on a Saturday…read moreafternoon and promptly received a reply. Their customer service representative was very courteous and helpful. Robert, an electrician arrived promptly Monday at the appointment time. He is very professional, knowledgeable and courteous. He gave his full attention to the electrical project I need, he listened to and answered all my questions. He is very patient, knowledgeable and professional. I am very happy that I found this company and they are very responsive!

Charge way too much. Got a bill for changing a GFI plug which costs about $15-20. The bill was…read morefor well over $300. Shocked! (pun intended).

Mercury Air & Heating was recommended and was told they charge a high price. I viewed some…read more'photo's' posted and looked like they go beyond what other companies don't do. Well I was WRONG. The Tech that came out did do some work for me did a good job. Very polite and not pushy. Were the Pic's he should me my AC-Unit??? Now I am not sure. I asked if they could use my parts another company removed which were my UV-Lites. I was told possible but would get back to me with a price. Maybe like $300-$400 / not cheap. I never hear back from the Tech. They do charge $75 just to come out and $120 an Hour for any work. Was told these are competitive prices. If they could not use my old connections, then call and give me a Price of what you would install. Instead they just ignored me and I'm letting others know how you might be treated by Mercury Air.

What a difference... AC stopped working at my newly purchased condo. Called the number of the…read morecompany on the sticker noting who had serviced it last. They came out to diagnose but couldn't contact me to schedule a fix. Wouldn't return phone calls. Contacted Mercury - left a text message at 11PM, received a call back at 8:45AM the next morning. Adam could not have been more professional or more on top of his game. He ensured that the tech had the part, and scheduled him for THE SAME DAY. Hany arrived on time, with a text ahead of time. He worked on the issue and fixed it to my satisfaction. The other company - couldn't get a part in 5 days that Mercury/Adam was able to secure in 2 hours. Pricing was up-front and fair. Enjoying the AC in my condo just 7 hours after touching base with Mercury! Use this company - you won't be sorry.