Canceled our flights this morning last minute so they could make more money at Paris Hub with passengers going to the states. pretty lame, went from being the airline I rated all others by, to just another one of last resorts. I will never fly connecting flight to Europe Hubs using them. read more

Lost luggage , no one can tell us if it made it on the plane ? Our connection was CDG ( Paris ) They can only say they don't have it ? I don't understand with the scan bars attached to the luggage how no one can say where the bag was last scanned ? read more

Very long wait with delayed flight from Florence to Paris. Both ground and flight staff poorly communicated and as a result of delay we missed our connection. Seats even in first class were tiny. Add to this the mess Charles De Gaulle airport is, where you have to re enter security just to transfer and it was quite a day. My advise, avoid both Air France and Charles De Gaulle airport if at all possible. read more