Shit show at Kelowna Airport. Crew got in their Clown car and left. 4 hours later we were told…read moreflight canceled.

I don't know her name sorry but the customer service of the Indian big lady at counter is at…read moreminimum. She always look angry and don't say hi or anything.She needs training.

Sunwest rocks! Having flown with them for work and attended the business aviation conference when…read morethey hosted it, I've enjoyed their aircraft and pristine facilities. I finally found an empty leg that worked for me and was able to charter to Vancouver at a significant discount ($4k for 8 person jet). The customer service is friendly and organized. And you can't beat showing up 15 minutes before your flight and getting on board. This is a premium priced service, but the empty legs are more affordable (still a high price tag compared to commercial airfare). Good work Sunwest!

I took a return flight from Calgary to Fort McMurray. The customer service is dreadful from the…read moreticket agents to the wrinkly, craggly female flight attendant. Total beeyotch!

1. My flight is delayed 2 hours. (No biggie, it's winter flights are always delayed)…read more 2. My flight leaves with 1.5 hours of delay. (Just enough time to miss lunch as I ordered it then was called to go through security) 3. I wait for 20 minutes at the baggage carousel at the FSJ airport. 4. I walk across the terminal to the CMA desk to be told that my bag was bumped from the plane due to passenger/baggage balance. I was given no notification of this decision. I am now without clothes or hygiene supplies. 5. My info is written on a sticky note and I'm told I will receive a call the next morning. 6. I do not receive a call the next morning so at 3pm I call the FSJ airport who informs me that CMA does not accept calls. I then call CMA in smithers where I am transferred to customer care. Customer care then attempts to call FSJ CMA (no phoneline?!?!). I am told the line is busy and that I will be called if they get through. 7. 4pm I get a call that my bag has arrived but their delivery van is broken so I will have to drive to the airport to get my bag. 8. With 1.5 hours notice, I must find a ride to the airport in terrible conditions to pick up my bag. 9. I am told "I hope you have a better day" by the CMA associate when I explain to her the inconvenience I've been through.

I had surgery this past week at a local hospital. I was driven to my appointment by an Uber driver…read morewho dropped me off at the main entrance to the hospital. When I checked-in with the surgical department they asked me whether or not I had a ride home. I said, "Yes", my daughter would be booking me an Uber. The Charge Nurse and other medical staff told me I would not be allowed to take an Uber or Cab after the surgery because it was hospital policy. That if I could not find someone to personally pick me up and take me directly to my home then my surgery for that day would need to be cancelled. I have never heard of this type of hospital policy before. The nursing staff kept checking back with me about every 10 mins to see if I had a family member or other person to pick me up. I called my daughter who happened to be out of town and, also contacted another close friend and explained the situation. They contacted me back and told me that "DRIVING MISS DAISY" would be picking me up. I literally started laughing uncontrollably 'cause I thought my daughter was joking, BUT she wasn't. I informed the Charge Nurse and the nursing staff at the hospital that "DRIVING MISS DAISY" would be picking me up after surgery. WELL, I absolutely loved the movie "Driving Miss Daisy" and boy was I in for an amazing surprise! My personal driver's name was #Shaughn Killeen. He was right there waiting outside to pick me up right after the hospital discharged me. The trip home was incredible. Shaughn was extremely accommodating, asked if I was okay and if I needed anything to just let him know. He is a great conversationalist and very easy to talk to. We talked and laughed the entire trip back home. Shaughn is very professional and experienced. He is kind, and compassionate which goes a long way especially after having surgery. When I was dropped off at home he waited to ensure I got in okay, then left. This is a company I would 100% use their services for again. And if you book with #"DRIVING MISS DAISY", I highly recommend you request #Shaughn Killeen as your personal driver. You will be very happy you did! Thanks Shaughn! Hope to see you again soon :)

A neighbor suggested calling this service when I was having trouble finding "responsible adult"…read moreaccompanied rides to various appointments following a third eye surgery in 9 weeks. I got a fellow by the name of Sean (sp?) whose territory is NE Calgary and some of the SE. This guy was unbelievably great, he was as accommodating as possible on short notice, knows the city well, experienced in post-op pickups, sympathetic and friendly. Cheaper than cabs and willing to go above and beyond to help. Until I am able to drive again, I won't hesitate to call him again