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Akzent Hotel Ambiente

5.0 (1 review)

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Hotel Vier Jahreszeiten

Hotel Vier Jahreszeiten

(8 reviews)

€€

I should update that the rooms are really shoddy and not well kept, at least in the separate annex…read morewhere we had to stay. There are tons of other hotels nearby, you'd be hard pressed to not find courteous, helpful staff and clean rooms.

I recently had one of the worst travel experiences in my…read more40-odd years of traveling. It happend at the Vier Jahreseitzen in Heidelberg. To give the short version of what happened: They gave me a room in a separate annex half a block away, without good shades and overlooking a noisy corner. The internet did not work and there was no way to contact reception except by going outside and walking back the half block to the main building. The staff was completely unhelpful with my internet problem. (I later figured it out: There was no signal for the wireless in my room.) The breakfast was awful. Worst of all: They actually sold my room for the last night of my three day reservation so that I had to scramble to find another hotel. The person at reception, who had assured me my reservation was ok and then, (within a space of three hours) sold my Friday night reservation to someone else, was incredibly rude and abusive and blamed the mixup entirely on me, even though I had carefully double checked earlier with him that the reservation was for all three nights. Fortunately I did succeed, after a great deal of time and stress in finding another room at the nearby Hollander Hof. The contrast between the Hollander Hof and the Vier Jahreszeiten was amazing. In all respects - room, breakfast, behavior of the staff - the Hollander Hof was delightful. I am completely disgusted by the treatment I received at the Vier Jahreseitzen and there is no reason for anyone to stay there given the much nicer Hollander Hof right across the street. If only I had booked the Hollander Hof in the first place!

Hotel Hackteufel - Sautéed Pfifferlinge

Hotel Hackteufel

(57 reviews)

€€

Easily the best meal of my time in Germany. I had originally set my sights on the nearby…read moreSchnitzelbank, but scheduling didn't work out. In hindsight, I'm glad it didn't. Walking in felt like stepping back in time. I doubt much has changed about this place in decades, and that's entirely a compliment. We were seated near a window and the ambiance was everything you'd want, cozy, warm, and genuinely inviting. I loved the feel of it. Our server was very kind. Her English was limited, but she was gracious and patient as I attempted to speak German, and was generous enough to tell me I did well. It added to the charm of the whole experience. Now, the food. The potatoes that came with the schnitzel were the best German potatoes I've ever had. The schnitzel itself was delicious, exactly what you'd hope for. The cheese spaetzle was a highlight as well, rich and satisfying. Plan on sharing it. The one miss was the pizza my sister-in-law ordered, which was fine but felt out of place. Stick to the German classics and you won't be disappointed. Would love to return if I ever make it back to Heidelberg.

The dining room in the restaurant is super cozy and decorated with lamps made from musical…read moreinstruments. The staff is very attentive. They check as appropriate and get what you need quickly. Our dinner was really good. We did have reservations. We even enjoyed some non-alcoholic beer. We had apple strudel for dessert, which was also really good. We were staying at the hotel, so just had to go upstairs after dinner. For the hotel - the only difficulty was the check in. We weren't sure where to go to check in. So we ended up asking the wait staff. We walked through the restaurant with our luggage to the the check in desk. Our room was comfortable and homey. The door required an old fashioned key to open. You can't beat the location being right by the old bridge.

Akzent Hotel Ambiente - bedbreakfast - Updated June 2026

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