VBS is totally awesome. Their commitment to excellence is only surpassed by their compassion for…read moretheir patients. The doctor and staff are always both professional and pleasant to talk with. They always do a fabulous job in evaluating my situation and providing positive solutions. I am very fortunate to be a patient at Valley Behavioral Services.

I love dr Al and have been his patient about 15 years. I have a problem now though. This office is…read morejumping on the growing trend to add surcharges when you pay by card period. The problem? They can't legally do it for all cards. Surcharges for using visa and Mastercard DEBIT is illegal under federal law regardless of whether it's processed as debit or credit. They cannot charge convenience fees on these cards either. I am tired of businesses not knowing the legality of this or just hoping consumers won't know. Please report it to visa/mastercard, there is a form you can fill out.

I wish I could give zero stars. It's hard to get anyone to answer the phone at IBH. They keep their…read moreschedule WAY overbooked, making it extremely difficult to get an appointment. They prescribed me a lot of dangerous medication and I had a seizure because of it. There is an extreme scarcity of psychiatric providers in this area, which is why IBH can stay in business while giving such deficient care.

1 out of 5 stars I…read morecame here seeking help and left discouraged before I ever saw a provider. The receptionists were unpleasant, rude, and showed no empathy, which is unacceptable in a behavioral health setting. People come to places like this vulnerable and looking for relief--not to be met with added stress. I'm only writing this to warn others: this was my first impression, and because of how I was treated at the front desk, there is no way I would walk back through those doors. No one needs that kind of experience when they are already struggling.

NOT ACCEPTING NEW PATIENTS so don't waste your time waiting for a call…read more Let me tell you, my husband left messages, my daughter and myself. I finally received a call TODAY after leaving voice messages for over a year (was told by my daughters school we had to go here cause we're new to AL) I also reached out to the Psych via Linked In and commented on pictures through Facebook! I know I have gone overboard, but when your child needs assistance and the school specifically tells you to go to this place what do you do? I feel this business is not legit (after not receiving calls back for over a year) and them "supposedly" hiring a new Psych on 12/10/23 and now saying they aren't taking new patients. I should have heard back within a week from the first message we left with this business over a year ago, or a month ago. Everything they have (including insurance providers) states they are taking new patients. I also had my insurance provider (who states they are accepting new patients) call them numerous times with no success. Doesn't that sound sketchy to you? Go check all their Google reviews! Not a single 5 star review as of today in the last year and a half. https://maps.app.goo.gl/PgkDJhNjKdRfj2zg7?g_st=ic

After months of waiting to get in, I met with and spoke with Dr. Penland for a full hour. He…read moreseemed to be knowledgeable, and he prescribed me medication. However, the medication did nothing for me, and when I tried to reschedule my 6-week follow-up and NO ONE ever called me back. To be clear, I called his office on several occasions, and as of today, four months later, no one has returned my call.

I've been seeing Dr. McKenzie for a little over 3 years. She's very easy to talk with and I am so…read moreglad my therapist recommended Dr. McKenzie to me when my previous doctor retired.

I just wanted to sincerely warn people about a doctor in this practice. Dr. Devbhaktuni was…read moretreating my friend for some OCD and anxiety problems. He had prescribed a medication that was effective, but made her unable to sleep. So he also prescribed a sleep medication. She wasn't comfortable being in a drugged heavy sleep every night, because she has an infant and a preschooler at home, so she stopped taking both medications. Her problems returned and became unmanageable, so she called to see if he would take her back as a patient, and he refused. Even though she explained the severity of her problem. This is a young mother. She needed his compassion and help, and instead he is not helping her because she went against his advice, out of concern for her children. This lack of empathy is something I would not want anyone who is having a hard time to have to deal with, and let's face it, people seeking help for a mental health issue are having a hard time.

Dr. Zafar has been excellent in his care, responsiveness, and diagnosis. He's been able to help me…read morefigure out which medication worked with me along with dosage. He takes my concerns into consideration when prescribing. Overall, I definitely recommend him.

Elizabeth Webb is the nurse practitioner I've been seeing for 6 months after seeing a previous…read moreprovider for 2 years. I have made so much progress! I spent $720 dollars on Trans-cranial Magnetic Stimulation in the summer of 2023, it didn't work and it was obvious the previous office had given up. Switching to her was a good decision. The front office is nice friendly. I've never felt rushed in an appointment, she listens, and most importantly notices nuanced details like changes in mood even how much mental state can be measured by the state of my beard. She is good at remembering you and what's happening in your life so you don't have to keep explaining something every appointment. She also understands that you can't medicate an issue away and takes a look at the big picture. Not just, "you are diagnosed with _____. Take these pills and come back in three months." She looks at the whole person and big picture, she correctly and directly told me, "I can't out medicate you pushing yourself this hard," and gave me ideas on how to stop putting so much pressure on myself. Also big bonus, her appointments are on time. Never once have I been waiting past the agreed time. I'm a big fan of her punctuality. I do in person because I prefer that but does offer tele-health after you do your initial appointment. Most importantly, when a pharmacy or insurance has an issue with a medication (out of stock or won't cover) it is resolved fast. Most times the same day. I recommend her to my friends and coworkers, I even recommend her to my barber. She's kind, approachable, funny, and good at her job.

I had a few appointments here and the providers were nice enough, but the office manager - Leah -…read morerefused to submit my info through insurance. (it was covered by the way. I verified with my insurance company ahead of time). she said they "dont verify insurance" and that I'd have to pay out of pocket. When I asked again she was so unbelievable rude to me. She literally screamed at me on the phone as I was crying and begging for help. Hard to believe someone in the healthcare industry who works closely with people at their lowest points could be so cruel to someone so obviously upset and in need of help. I ended up going to a different place where guess what, insurance covered most of the cost of my treatment. So yeah, I'd give zero stars if I could.

From the owner: Outpatient psychiatry practice offering TMS Therapy which is the only non drug…read moreFDA approved treatment for depression using magnetic pulse energy to activate the brain. Transcranial Magnetic Therapy does not have the troublesome side effects of medication and is proven effective in treating depression.

I've had a nervous condition since I was a child because of lack of stability. I'm 74 and I had…read morebitten my nails most of my life but now it has moved up to cheek biting. Charles showed me how to calm myself immediately to reduce the stress to stop chewing the inside of my cheek. Within 3 weeks of anxiety relief hypnotherapy sessions I'm happy to say my biting has reduced 50%. As I keep using the light switch method, I know I'll be totally free of my nervous habit soon. I would recommend Charles Beeson of Instacalm to anyone I care about to manage the stress in their life.

I recently had the chance to work with Charles, an excellent hypnotherapist. His expertise was…read moreevident throughout our sessions. He helped alleviate my anxiety which was affecting my sleep. He showed me how to use his Insta-Calm Anxiety Relief App so I can use anytime on my own. The positive changes I have made are immeasurable. I recommend this program if you're looking to make that positive change in your life.