Everything was perfect except for the check-in procedure. I arrived at location, processed…read morepaperwork and was told to get my car from spot 74. I was told the car had already been inspected and was good to go. Upon arriving at the vehicle i noticed a big dent in the front bumper and also the rear bumper was cracked from top to bottom. I returned to the counter and the sales person came with me to the vehicle. He noted the damage to the car and I was on my way. Only to realize my paperwork had no notations of the damage. I again returned to the desk where the sales person noted the damage and initialed the notations. This was several thousand dollars worth of damage. What would have happened if I relied on the associates word and left the premisses?

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After battling the air show crowd we found ourselves at the airport. Given that the signs are not…read morethat clear, we drove around to find the rental return place. We pulled into the parking lot expecting someone to greet us outside and give us a bill, but this was not the case. I parked the car in an Avis slot and unloaded. It was sad to see my little bug covered Korean metal bucket go, but it was time to go back home. After we dragged our suitcases inside, I gave the keys back to the nice Avis lady who printed my receipt. Seeing on the bill that I got bent over by Avis big time I tried to voice a complaint but all I got was a "I'm sorry, contact corporate." All in all, the Avis service in Canada was quite lousy. The pickup as well as the return were difficult to coordinate.