The Lab Staff in the Penticton Branch is very knowledgable.read more

I work in long term care and I often bring glasses to FYI as the staff is always very friendly and…read moreprofessional. While they always do a great job, today was exemplary as I brought them a pair of very broken glasses for a senior, and they couldn't be repaired. Instead, what they did was put the lenses into second hand frames they had on hand at NO charge. This was for a lady with limited income, and when she saw them she was SO happy to see again. FYI doesn't just do eyes, they do hearts as well.

I have had such care and attention to detail getting my prescription right. I wear progressives,…read moreand because of a not very successful cataract surgery 2 yrs ago,,, it's difficult to say the least, to get glasses to work. I am new to this city, and was until now, concerned about finding a place to get my eyes and glasses straightened out in such a smaller town. Being from Surrey, even there, i had no end of not quite getting things right from others who also tried hard, but for some reason these folks here brought the essential tweaks to my prescription and application that helped instantly. They have given such appreciative attention to detail to get this to work, very admirable,, and all with indomitable good cheer, respect, and helpfulness. The discomfort i felt wearing glasses from Costco, that just didn't feel well, eyes and even my brain trying to cope with what wasn't quite right,, has now been rectified. April, the optometrist, as well as Dr. Jacob Binnema, thankyou much for helping this challenging patient / customer, to achieve good vision, and comfort without head or eye strain! ps, both very nice people as well, couldn't imagine greater professionalism and feeling of intelligent, quality attention. Kelly J

Exceptional customer service overall. Patient, accommodating staff that goes above and beyond.read more

My dog decided it was a fantastic idea to eat her mums glasses for her birthday.. lenses out, both…read morenose pieces just destroyed the whole 9 yards. BUT the lovely ladies at Selkirk EyeCare fixed them, and with no charge! Thank you ladies for making my day just a little brighter.

Thorough exams and excellent service. They take state and private insurance. I have been a grateful…read moreand satisfied customer for 15 years!

Can you say quack, quack? Don't waste your time or money. The only testing done was a eye chart. My…read morehusband was told he needed glasses but not how bad the condition was, a prescription or advice on what to do. It was like I got your money now leave. I would not recommend this place to anyone.