I recently had an appointment at Watauga Orthopedics with Dr. Richard W. Duncan on December 10,…read more2024, to discuss some issues I've been having with my shoulder and neck. Unfortunately, my experience wasn't as positive as I had hoped. During my appointment, I explained my symptoms to Dr. Duncan and he had me do a couple of exercises to assess my strength. However, I struggled with one of the exercises, and instead of offering support or understanding, Dr. Duncan's comment, "come on now, you can do this," felt dismissive. His comment was very unprofessional, and I am thinking "are you kidding me?" Additionally, Dr. Duncan recommended a procedure, but after how he handled my struggle with the exercise, I definitely didn't feel comfortable with him performing any medical procedure on me. I left the appointment feeling uncertain about the next steps. He didn't clearly explain why the procedure needed to be done twice or why it was required by the insurance company, which left me feeling confused and without a full understanding of my options. Even the X-ray he provided had unclear medical notes that I couldn't make sense of, and he didn't offer any explanation to help clarify them. Overall, I felt that Dr. Duncan lacked empathy and a proper bedside manner, which made the experience uncomfortable. I would have appreciated more detailed communication and professionalism. It's important for healthcare providers to listen to patients and clearly explain medical processes. I hope that future visits to Watauga Orthopedics are handled with more transparency and compassion. BTW I haven't received a survey asking about my experience, but I have received several emails regarding my co-pay. And of course, I'll pay my co-pay because who wants or needs $50 going to collections. Sarah W.

Hypocritical, judgemental doctor who amputated a finger gave me a 3 day supply of pain medication,…read more then refused to refill them again. Left me to suffer, even after I told him I was in the worst pain I'd ever experienced. If you have an injury that's causing significant pain, don't go to Dr. Fogleman.