Initially had a negative experience with another pool company and switched to Pristine Pools. The…read moredifference was night and day. They are great at communicating, are consistent on when they come to service the pool and are very friendly.

Such great service. I called looking for a service this company does not provide. They led me…read morethrough the process of what I needed and then called back a week later with a referral! Teanette even apologized for being delayed in responding. And I am not a paying customer of theirs, just asking for info. I can only imagine what they do for their paying customers. If we abandon our mission to take care of the pool ourselves, I will call Austin Pristine Pools.

Tim is awesome. His company and his people are pro, trustworthy and straight-shooters. Very happy…read morewith my service. Repeat customer.

From the owner: Pool Scientist is SW Austin and Dripping Springs' premier pool cleaning, service, and repair…read morecompany. How is Pool Scientist Different? As our name suggests, we value precision. Every step of our process is exacting and next level. We believe Pool Scientist is the best company to make your pool safe and protect it long-term. Team. The person who shows up is honest and well trained. You can trust them with your pool and being in your backyard. Our staff include former teachers, property inspectors, and National Guardsmen. All live locally. Our repair guys have about 50 years of experience. Our certifications include Water Chemistry, Certified Pool Operator (CPO), Pool Start-up Water Testing and Balance. We measure water chemistry with commercial-grade digital readers. We never just estimate with a test strip. The Langelier Saturation Index is our gold standard to measure water chemistry. We never just focus on pH and chlorine levels. All data is cataloged in our Skimmer software How we use chemicals is also unique. Every chemical is measured to the ounce. Literally...never estimated. Specialty chemicals are used to reduce the amount of chlorine needed and to improve water clarity. We communicate clearly with you. We text you 10 minutes before our arrival and send another text when we are out of your backyard. You receive an email after each visit detailing our water readings, the work completed, and the exact chemicals added.

ASAP is great! While they were a little more expensive, they have been able to fix pool heater…read moreissues that no one else in the city has been able to repair. They are definitely on my go to list!

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

I'm kind of baffled by all the positive reviews for this company. We have had consistent problems…read morewith Patriot since not long after we started using them in 2022. The weekly pool service is generally fine, but if anything goes even remotely wrong (which it will because they're scaling rapidly and training new folks), Patriot is nowhere to be found. In the time we've been using them, they've incorrectly cleaned our filter twice, stained our white pool tiles, and caused our skimmer to operate incorrectly. It has been pulling teeth to get them to return to fix it - many calls over many weeks, and at present, our skimmer and pool tile are still not resolved. In the case of the skimmer, our pool has an in-ground cleaning system and generally stays crystal clear throughout the spring months. Twice now, Patriot has come to clean the filter, and the skimmer has stopped operating immediately after. The first time, a tech returned a week or so later and told us their filter crew had forgotten to switch something to do with the skimmer back on (it was immediately fixed once he corrected it). This time, it stopped operating correctly immediately after the filter-cleaning again (same timing, same issue) and Patriot (after failing to return our calls, then sending people who weren't trained to investigate or resolve the issue three separate times) is telling us there's nothing wrong. This has been going on for well over a month at this point, and apparently we're going to need to pay someone else to come out and fix it. In the case of the pool tile (see pics below) Patriot acknowledged fault for the issue, and tried a number of tactics to resolve it, none of which worked. So it seems we're stuck with the stains. There are lots of pool companies in Austin. I'd recommend you go with a company that stands behind their work and fixes their mistakes.

We have been using patriot for over a year and I have to say this is the worst experience we have…read morehad with a pool company to date. Their people are unreliable and inexperienced, they have caused several thousands of dollars or damage to our pool through their negligence and our pool has been mostly unusable this summer because of the issues caused by their team. For context the pool was a couple of years old when we hired them and In perfect condition and working order. We have been waiting on a resolution from them on fixing the damage for several months now.

This is literally one of the best businesses I've worked with (not just for pool service, but as an…read moreoverall business). Jeremiah & Joseph are fabulous at trouble shooting just about anything. They are honest, reasonably priced, and their service is outstanding. Keith has been wonderful at helping us out too and he even helped us redo our entire decking. They just came out (when our spa was in a pinch) while their business was closed for Christmas! This business is top notch!

Morning Star Pools is the best, most honest, most helpful, hardest working pool company in the…read moreAustin area. On my last service call, the boss met me at the house after hours and saved the day. Thank you again!!!

I feel so lucky that we found Jonathan to take care of our pool! He is very communicative,…read moreprofessional, and helpful, on top of keeping our pool clean and looking great. This is our first house with a pool so we knew very little about the equipment and cleaning process. He always lets me know what's going on and even helps me over the phone or FaceTime if necessary (like trying to shut things off during the freeze). I am so glad we have him instead of a company who might send different people to work on our pool or not be available if I have a question. He is also very on top of what we need to fix/adjust/replace to keep things running well and looking good, and he makes recommendations on how to address the issues. He has made having a pool and keeping it clean not a burden at all. I am a very happy client and highly recommend him to anyone looking for top notch pool service!

If you need your pool serviced you can stop looking. Jonathan has been terrific for our pool and…read morehas kept it in great shape! We purchased our house about 3 years ago and tried taking care of our pool by ourselves in the beginning. That was a mistake and made us basically not use our pool. After we hired Jonathan we are able to use it all season. Don't use a big pool company for your pool service, use a local small business. Great communication and will actually explain the process if you want to hear about.

Super responsive, helpful, and has done a great job for us. Kiwi repaired our pool about 8 months…read moreago and provided great service. Most recently we needed assistance with our hot tub and they helped guide us to the solution without even having to come for a repair. Amazing! I highly recommend Kiwi. They are honest, prompt, and great at what they do.

Liam did an excellent job - he responded quickly, figured out what was wrong, ordered the part and…read moretook care of the repair ASAP. Great customer experience and I'll call him again next time I need pool repair.

Quick response to our inquiry for a quote, professional and knowledgeable for our condo pool…read more Highly recommend!!! Excellent follow up and reliability!

Now that all the work is done, I am even more impressed with Aqua Pearl Pools! They even found…read morethings that were cracked and allowing sand to flow into the pool. No wonder my pool always had sand at the bottom. I LOVE my new heat pump. They did such a great job on everything. My new pool guys forever!