I contacted this company for a quote and clearly explained that I needed an alarm system for six…read morewindows and five doors. The salesperson discussed my requirements with me, provided a quote, and I signed the contract. Since I wasn't familiar with the technical details of the contract, I trusted that it reflected what we had discussed. When the technician arrived, I was told that the contract only covered one window. If I wanted the remaining five windows included, I would need to pay nearly $500 more. I feel the sales process was not transparent. The quote I received did not accurately reflect what I had requested, and after I signed, I was told it was my responsibility for not catching the discrepancy in the contract. While I understand the importance of reading a contract carefully, I also believe customers should be able to rely on the salesperson's explanation matching what is actually being sold. Overall, I was very disappointed with the lack of transparency and the way this situation was handled.

We had a great experience with Protection Plus from start to finish. Brandon, the project manager,…read morepersonally helped us with the scheduling and quote and took the time to walk us through the entire process with clear explanations, which made everything feel easy and well-organized. Scheduling was smooth, the installers arrived right on time, and the installation itself was excellent. The team was polite, professional, did a great job, and cleaned up after themselves. Overall, a seamless and very positive experience. Highly recommended!

We lost heating in the winter due to their installation of our Nest thermostat, as per a report…read morefrom the company that fixed the issue. In response to these concerns, all I received was very poor customer service.

Very professional people. Showed up on time and did a great job. Very happy with their service.read more

Fast reply to messages and was very reputable on the phone. Very willing to explain all the work…read morethey did with a very organized output. Extremely professional with great timing and willing to work with my schedule to complete the project at hand. Highly recommend them as the work was also very neat and meticulous all done in a timely manner and with good equipment with options on different variety of camera quality and budget. When finished explained and helped set up my mobile applications and service if needed anytime. Overall have had no issues and looking forward to adding to existing system to expand to cover more. Great work and would highly recommend interface to friends and family.

Super customer service, price was reasonably affordable for the services provided! Overall…read moreimpressed would recommend to anyone!

in my opinion, they far far away from them. they installed a…read moresustem that does not work. its been days and i cant get a hold of any tech this has been hell!!

They came and installed. After that trying to get service from them is a nightmare. I spent a lot…read moreof time trying to reach them. By phone, and by text. I only had the system for about one month and it's not operating properly. We have high end equipment to protect and want to be sure that our system is working properly. We changed from our existing alarm company for 15 years and now we are very disappointed. I've tried so many times and asked that they send a technician and they do not respond. Be careful.Apparently they are associated with Brinks security but Brinks security just tells me I have to contact them because they are one of their partners.

I had a Tesla 48A Wall Charger installed by J Electric and couldn't be happier with the experience…read more Jerry handled the installation and did an amazing job. From the start, Jerry was extremely responsive and communicative when I reached out for a quote. His pricing was also very good and fair, and he was honest and upfront about what I could expect, which I really appreciated. On installation day, he showed up exactly when he said he would and completely exceeded my expectations. It was clear he wasn't just there to install the charger and leave -- he genuinely cared about making sure the job was done properly. At one point I asked him to install it a certain way, but he explained why that wouldn't be ideal and chose to do it the correct way instead. I really respected that he prioritized doing the job right over simply doing what was easiest. While looking at my electrical panel, he also pointed out a few things that might be worth addressing in the future from previous work done by other electricians. He didn't charge anything for the advice and just wanted to help me stay informed as a homeowner. It's hard to find someone who takes this much pride in their work. On top of that, Jerry is a genuinely nice guy who's easy to talk to. I would 1000% recommend Jerry and J Electric to anyone looking for a reliable electrician.

Very helpful. He diagnosed my problem quickly and fixed it with little fuss. He was very…read moreprofessional and he explained everything to me clearly. It was such a relief to have this issue solved after I had agonized about it for a long time. I was so stressed out trying to figure out the reason for my problems...next time I will call him right away for any concerns and avoid all of the worry and stress.

Lack of service and knowledge for smart home system. They are not able to provide service to…read morecontrol 4 system if you already have one and I wouldn't trust them to install it either.

Jacob and his team are fantastic. Service was great. Jacob actually came back a few days later to…read morepersonally adjust the cameras. I highly recommend them.