The new Albertsons is looking amazing! It's starting to look like a Whole Foods store except the prices are much cheaper. The layout of the store feels very relaxing and now they even have a full time sushi chef. I took some home tonight and it tasted great. I'll be back often for their sushi! I really appreciate that Albertsons and Tom Thumb have spent the time and money to update this old store. I'm looking forward to the grand opening in March. read more

Albertsons - The new produce area is an open plan and looks great! - Grocery Near Me - Richardson, Texas

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Bought an ice cream at this store and it was expired by 11 months and had ice below the seal so I went back and exchanged it. The replacement one ended up being expired by 6 months and looked melted. Finally my spouse bought two other ice creams 4 months later from two different brands and you can tell they melted and refroze and also had a layer of freezer frost. There is obviously something wrong with their freezers and they refuse to fix the issue. How can a grocery store be selling stuff like this? read more

I'm never returning to this Albertsons ever again after years of shopping here and for one reason or should I say persona! THAT RUDE A** OLD BLACK WOMAN IN THE DELI!! Each time I come here and deal with her RUDE A** it's always the same!! She argued with me today saying something wasn't in the case WHILE IM LOOKING RIGHT AT IT!!! It don't cost you anything to be nice guess she needs to be reminded! She's the absolute WORST!! And this AI bot response that posted as soon as I hit post shows exactly how they feel about the customer experience as read more

I so wish when they remodeled this store they would have turned it into a Market Street. You see Albertsons, Tom Thumb & Market Street are are owned by the same company. Where I adore Market Street & like Tom Thumb, Albertsons is not at all like the other two. Albertsons has the rudest female manager, she has been mentioned numerous times in these reviews!!!!! Tonight I had to return a gray, old package of ribeyes I wouldn't serve my 2 pups. I was treated very badly. On this same night I picked up a crub-side order of groceries from Market Street. Nothing but kindness & politeness from the employees at Market Street. I will choose to not give Albertsons my business any longer. read more

No wonder they have 2.5 stars I tried calling to ask a simple question and the hung up.

Tried their pickup service today. Never again. Cans were all dented. Produce damaged or outdated. Wrong items chosen. Waste of time and money. read more

For several months I have been using the Drive Up service lanes for pick up and I'm ready to say the team is doing a great job! The wait is typically only 15 minutes when I arrive at 5pm. The products are packaged well and cans/boxes are in prime condition. The team member is courteous. Fast service that is very well done! I'm giving this rating because the service has been consistently great for 4+ months. read more

If I could leave zero stars I would. I've always gone here for my groceries and rotisserie chicken. However, today we experienced a raw one. I called and the person who answered said to bring my receipt and chicken back to the store so they can check it. My brother decided to give them a second chance and got a replacement chicken... came home and it's still RAW! I called back and the same lady Tulu? I could be mistaking her name interrupted me as I was telling her that the second chicken was still raw by telling me that they replaced my chicken. She told me the deli department checked the chicken 3 times and that it was cooked. Unfortunately, that's a huge negative. She told me to bring my chicken and receipt back for a refund but that's not what I'm asking for. I just needed them to remove all the rotisserie chicken that was made with mine because I'm sure they're all still raw. She would've gotten the nice me If she'd stop interrupting me as I was speaking. Poor customer service. read more

Albertsons - Raw rotisserie chicken. - Grocery Near Me - Richardson, Texas

I do use the pharmacy at this location & the pharmacy staff is wonderful. The manager in the store Billy refuses to help us any time we go there. My husband & I are both blind & we rarely ask for help at this store because of this manager. Today my husband asked for help to get 2 things & was told by Billy no he would not help. A customer in line saw what happened & help my husband shop. The last time we were there a customer saw what happened & help us shop as well. Both times while these customers were sacrificing there time Billy was joking around with coworkers. The customer who helped asked us to report this manager. I wish I could say these were only 2 occasions but this has been going on for years. read more

It's the closest store to my house. The staff is nice and they're inclusive in their hiring practices.

If you're trying to control Covid by any means, you wouldn't close one of the entrances to your store. By only having one of two available entrances, Albertsons has decided to get people closer together in that one small entrance. I was there and some lady was coughing near me. FREakin OPen the OTHer Door you morons!!!! read more

They were so good to me for years up until recently. the cashier was new and didn't know how to delete items that I didn't want and manager wanted me to pay and when I said I don't want those items just cancel it he got frustrated and paid for the items because he couldn't cancel it. read more

So this is a pretty good store! However, Marisa at the cashier needs more training in the areas of diversity and anti rudeness. Next time, be mindful of customers time before conversing for 2 to 3 minutes with your friends before attending to customers who she thought didn't matter enough. Do your job and check yourself about who you pre judge. Sweetie! read more

Please discontinue that nasty cardboard with sprinkles that y'all call a King Cake. It is so nasty. Please do not disrespect the city of New Orleans by continuing to sell this during Mardi Gras. Please google what king cake is supposed to look like. Better yet just go to New Orleans and visit Gambino's or Antoines and do a taste test. read more

Albertsons - The heck is this supposed to be? Not a king cake. - Grocery Near Me - Richardson, Texas

Oh Alberstons what happened to thee? You're like the lame gazelle at the back of the pack about to be eaten by a hungry lion. At one time you had pretty nice store, and a hefty market share, now you just struggle along breathing the last gasps of a dying chain. It's a slow and painful death, but really Albertsons you have no one to blame but yourself. I live about a mile away, and this is the closest store to my apartment. I honestly had not shopped with them in years because of issues in the past. My first few trips were good, store was somewhat below average, but they had products I couldn't find at my regular haunt. Came in one day to pick up some non food stuffs. It was a bit late, I was in a hurry and didn't really think I needed to check the date. Got home and realized it was a year and a half out of date. Go back a few days later, need some strawberries for a cheesecake. They have maybe a dozen packs of fresh strawberries, every single one was overly ripe, on the verge of rotting, and badly bruised. Had to take the best of the worst and make do. **edit 8/7/14** Quality and selection has not improved in the last year at all. I needed some fresh basil the kind in the small plastic package was rotten, wilted, and black. The "live" basil was in only slightly better shape so I just skipped buying it all together. Couldn't get any service in the deli and had to buy kraft provolone cheese, couldn't find prosciutto or marsala wine either. Maybe my expectations were a bit high on the last two but the other two stores in the area carry prosciutto so I didn't think it was unreasonable to expect. Poor produce quality seems to be the biggest issue at the location. Although I couldn't get help in the deli today service here is usually very good. The staff is always friendly. read more

Clean store, shiny floor. Other grocers in the area, but nobody can top the appearance of Albertsons. Friendly staff, too.

JUST ONLY security girl so rude they should treat us as zero... She appsurelulty rude and she need to tone her voice down to customer

This store reminds me of the ones I grew up with. Not too flashy, just a regular old grocery store. The nostalgia brings me in. The lack of proteiny items tossed me back out into the cold. I wanted to buy some whole chickens. When I checked theirs out, the packaging 'bladder' (that gross pad thing in the bottom of the packages that soaks up the moisture to make the meat appear less wet) wasn't even able to contain the moisture. It looked super wet inside the plastic, leading me to believe that it probably wasn't very fresh. I opted for a frozen lasagna and the missing items I needed for ginerbread cookies, instead. Checking out was a breeze as the store just wasn't busy for a Saturday afternoon. read more

This is the closest grocery store to my house. I went a couple times and I have to say...I am not a fan. It seems to be more pricey than walmart or kroger. The store itself seemed to be clean which is way more than I can say about my fellow shopers. The check out lines themselves are a bit odd and tend to slow down the entire check out process. I will only come here if i have to. read more

We just started going to this Albertsons right before COVID hit. And we have been going ever since. Nice store with nice staff. And I have to say when COVID hit, they were on it when other stores were not. They were social distancing and having staff cleaning carts at the door before others stores were. This is our preferred grocery store. Last time we went in, our cashier even thanked us for coming in. Very customer service oriented. And I find what I need at this store. When I go to other stores I am always leaving with at least 2 things I could not find. That is not the case at this Albertsons. Highly recommend this store. read more

I just want the manager to know what about the great customer service that we received from one of your store clerks. I believe he told me his name is Anthony Curry. I had taken a church friend who is a senior citizen and handicapped, to the Albertsons store to pick up a few items. I went inside to locate the motorized carts. Anthony was stacking bottled water next to the carts. I asked Anthony if he would mind retrieving one of the carts and then drive it to the outside curb where my passenger is waiting. Anthony did as I requested with a smile and a friendly attitude. Outside he patiently assisted my friend with moving from the car to the cart. When we had finished the shopping and were back outside, out came Anthony to assist us. read more

Full of ghetto people (customers AND employees), ridiculously expensive for mediocre quality, and very limited selection. I stopped here one morning to get cupcakes for a coworkers birthday and they were twice the price I would have paid somewhere else, not to mention they weren't as good as the cupcakes I make myself at home. read more

They are very bad at making cakes they were destroyed my case and they said that it was my fault never order kick you ever again they lost the paperwork and they didn't find it and this is what they did to market read more

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This location is by far the closest store to my house. I've been avoiding it for the last year because it was taking SO long to get through the check out. Last week, I had to give it a go because I didn't have time to go elsewhere. To my delight, I met Cheyenne. She is the most pleasant, fastest checker on staff and new since my last visit. I went back in today and she remembered our conversation from last week. She is one super employee! read more

Same old group of staff and management. Sometimes downright rude. Nice remodeling job though. Fire the manager and their friends and kin, and maybe I will go back. Not going to Target, not as long as they let grown men go into girls bathroom. Sick! Hello Wal-mart! read more

I order my cake half chocolate and half vanilla, it turn out to be all chocolate, wtf. There decoration is awful., I would never buy any cake from this place ever again. Walmart make better cake then them. Waste my money $40. read more

Recently I ordered a specialty cake from this bakery. Initially there was a bit of confusion because the gal who originally took my order got transferred to another store at the last minute but she graciously agreed to come in on her day off and make the cake for me. Katie is the BOMB!! She knocked it out of the ballpark and the cake was everything I had asked for. Thanks so much to the store management for ensuring my order went off without a hitch. I appreciate you guys!!! read more