Needed tires replaced on my wife's Invacare wheelchair and it was urgent. Left 2 phone messages and…read morea message on the web site. No response that day and still no response a week later. When Ron managed the place years ago, customer service ewas incredible. Now? Nonexistent.

I went to my appointment at 11am (the store opens at 10am) and the store was closed. I left a…read morevoicemail to reschedule me appt and no one called me back. I called again and asked why they didn't call to reschedule and I was told they were too busy. I indicated that I thought that was rude and they told me to "...go to hell." Then hung up.

Having had it up to *here* with Walgreens for a variety of reasons, I finally did some looking…read morearound and found Five Star Pharmacy. Though I'm in Park Ridge, they're near enough that I decided I wanted to give them a try and I like that they're an independent pharmacy. When I gave them a call, I think it was the owner herself that answered (though don't quote me on that). She said that they could do all the transfer stuff to get my prescriptions from Walgreens, and she confirmed that they took my insurance before going too far into the transfer info so that we'd be on the same page. She said that they'd be able to fill my prescription within a few hours once my insurance confirmed it was time to refill, and that was great since there are times I've had to wait a day or more to get it from Walgreens even though I think it's a fairly standard prescription. Then the thing that really surprised me is when she asked if I wanted it to be delivered--and then when I asked the price she said it was free. Another thing Walgreens has done away with in the last year or two is free delivery, so another point in the Five Star Pharmacy. They sent me a link to make the payment, so it was super easy. It was somewhat more expensive than what I paid at Walgreens, but I also don't know if the price of the medicine had increased a bit in the last few months. At any rate it wasn't so much higher that I wouldn't pay it for the quality of service an dot support an independent, local business (and pharmacies are particularly hard to find in the independent variety anymore). Once I made the payment, my prescription came within the next day (it may actually have been a few hours but I just can't recall when I made the payment). I was very pleased with the help, quick response/delivery and follow through. They are testing out a new type of prescription bottle in an effort toward sustainability and that is fantastic. Minor annoyance that the inside has some of the plastic folded in and because of that it makes it nearly impossible for me to just tip out a pill onto my hand since it gets stuck, but obviously not something I'd stop using them over even if they decided to switch to these permanently instead of the standard prescription bottle. I highly recommend them and really suggest that it's worth your while if you want to support a small, independent, women-owned business.

A great and friendly family business! She called me immediately when I registered as a new customer…read moreonline. My medicine was ready quickly and she gave me a ton of information and instructions which I really appreciate! So much better than a Walgreens or Jewel-Osco Pharmacy!

Icame here after a referral from Resurrection Medical for an eye abrasion. The care I received was…read moresolid, and the optometrist was helpful and professional. That said, the follow-up required several visits, which felt a bit drawn out. In hindsight, I probably would have benefited from seeing an ophthalmologist sooner--someone who specializes in that type of condition. The clinic does seem busy, especially on the medical side, which usually speaks to its reputation. While I didn't personally see an ophthalmologist here, there was clearly steady demand for their services. One downside: the pricing on glasses felt high, similar to what you'd see at larger chain retailers. It's worth comparing prices elsewhere before making a purchase. For perspective, I later visited University Ophthalmology Associates (UOA) on Old Orchard Rd in Skokie for cataract care, and had a very positive experience there. Overall, this clinic is a convenient option and I'd consider coming back, particularly for general eye care. Just keep in mind--if you're dealing with something more complex, it may be worth exploring specialist care early and checking pricing before committing.

I've been taking my family here for years, even when they were at their old location. We see Dr…read more Shepelenko. She is outstanding. She is kind, knowledgable, and thorough. My kids love her as well. More recently I brought my father to see Dr. Ethington to get his cataracts evaluated. He ended up needing surgery (separate review for their surgery center). Lynn(?) did a great job putting us at ease about the process and explaining our choices. We felt very confident with our decision to move forward. Highly recommend this facility!

Tried their products at an event. I was quite reluctant as I haven't had any great experience with…read moreother CBD products and I was highly impressed. I went ahead and ordered a pack of the coffee gummies to try consistently and wow! They're my favorite! They keep me calm, collected and focused. I've tried the variety packs, blackberry mint, peach, and coffee. I've ordered multiple packs and gave as gifts because I've loved them that much! It's a great product and they have great customer service! Definitely try them out, you can thank me later!

The products are good I purchased the oil and the salve it helps my pain in my knee joint I would…read morerecommend this company to others

I can not thank Sandra for her professionalism and patience with my order. She walker me thru the…read moreprocess which required waiting for the doctor's office to submit several rx via fax. If you needed medical supply support start here first. But most of all ask for "SANDRA"! Excellent customer service experience.

What a great, responsive, prompt, and good-communicating team this is. Nation-wide, providers like…read morethis often get terrible ratings. This team has good service figured out. I recommend them to anyone and found them only after struggling with some pretty bad providers. Well done!

I recently had a sleep test after 30+ years of Apnea. Illinois Sleep Providers gave me the…read moreconsultation of the machine prescribed by my Doctor. Everyone I dealt with at Illinois Sleep Provider was beyond fantastic. The staff Minerva the office manager and Trini were pleasant, friendly and helpful. Alejandra (Alex) the PT was so thorough and knowledgeable it made my visit a dream, which is why we go for this therapy, to sleep and dream better. I would highly recommend this business to anyone needing sleep apnea machines or supplies. Tell your doctor this is who you want to deal with. The have a sign above the door "COME AS A STRANGER LEAVE A FRIEND". Sums up this business perfectly.

5 Stars! I can't say enough great things about Ideal Family…read moreEye Care and Dr. Sylwia Szewczyk! I've received so many compliments on my eyeglasses--they're not only stylish but also perfectly fitted for my vision needs. What truly sets this place apart is Dr. Szewczyk's holistic approach and genuine engagement with her patients. You can feel her care and passion from the moment you walk in. She takes the time to listen and personalize each experience, which makes all the difference. I'm so grateful to have found this gem in Chicago. Highly recommend to anyone looking for high-quality, thoughtful eye care!

Worst customer service - please do not stop by if you don't want to waste your time…read more If you are looking for a good ophthalmologist this is not a place for you.

Many, many thanks for the careful guidance to getting my eyes "done" by Kirk Optical. It was/is Dr…read moreJuliet who gave me the direction, and an excellent change from a lifetime of glasses. I've learned more about how eyes and color work HERE, thanks to Affinity. Great staff, good location. Very, very helpful!

Dr. Najem is the GOAT, and I loved our little gossip sesh about local healthcare personalities. The…read morenew rx is perfect and I adapted to needing progressives in less than a week. My glasses took just over a week to be made. One note, the selection of a brand called "police" is disproportionately large but probably well received in a neighborhood like Dunning. Doctor is amazing, frame selection could be improved.