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    Alford Plumbing

    4.6 (21 reviews)
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    7 years ago

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    4 years ago

    I had the come out to my house and fix and installed a few thing. They did a great job and very great service

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    Ask the Community - Alford Plumbing

    Review Highlights - Alford Plumbing

    We offered the crew water a few times seems as it was 85°+ out in this summer weather, they kept saying no, felt bad cause it's was hot as hell.

    Mentioned in 2 reviews

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    Freedom Plumbing

    Freedom Plumbing

    4.0
    (3 reviews)

    Freedom plumbing is absolutely amazing with hard workers and amazing office help that will quickly…read moreschedule your appointment and explain the process! wouldn't recommend any other plumber! prices are definitely reasonable with the work being done.

    During week of June 15th -20th, 2026 our grandkids mom mentioned looking out or living room window…read moreand saw a gentleman, an employee of Clarksville Gas & Water spending a few minutes some at our main WATER meter box, on our front lawn then shortly thereafter he drove away. That same week, I mentioned to my wife we received our new billing cycle water bill. We noticed in comparing our previous June 4th water bill of $98.14 has now skyrocketed to our NEW pending water bill of $350! I was drawn immediately to the water meter area and noticed a pooling of water in the meter box and storm drainage grass area? Since it was raining off and on last 10 to 15 days, I thought nothing of that water collecting area but since Saturday was DRY I thought out of precaution let me contact the village via CGW after hours emergency number and I spoke to a CGW employee. By around 6:15 p.m. the CGW plumber employee arrived at our house. I did not record his NAME but I am sure they will have it on record, given that my call was a weekend after hours emergency call. The CWG plumber employee looked in the meter box area and quickly determined the leak was NOT on their CGW side of "scope of responsibility". Given that it was a weekend evening by Monday I managed to contact our PRIVATE plumber, David Grose of FREEDOM PLUMBING, for an appointment slot Tuesday afternoon, June 23rd. After bailing all the water out of the meter box and a bit more digging, DAVID discovered that the CGW employee had NOT properly diagnosed the source of the leak (as can be seen in photos and we were also able to capture a very telling video). We immediately contacted CGW and informed them of the findings to be at the CGW meter scope of required repair or replacement. CGW said an employee will be dispatched and should arrive within the next 4 hours. CGW proceeded to remove the OLD leaky meter assembly and notified us that "he does not have that replacement model" on his truck but he will dispatch a "2nd shift CGW person to come out and finish the replacement". CGW employee "Ricky" did arrive shortly thereafter with a replacement hardware and was successful in a matter of just a few minutes. My only regret is that most rating reviews do not range from zero to plus 10 stars. David Grose of FREEDOM Plumbing would be given the 10 stars and the employee plumber from CGW (Clarksville Gas & Water) would have a ZERO ratings, given his misdiagnosing so quickly and so incorrectly.

    Lee Company

    Lee Company

    3.1
    (11 reviews)

    Scheduled an appointment online with this Lee Company to get help with my heating system…read more Appointment was scheduled between 8-10am. Called at 9am to verify tech is coming. Was told absolutely. It's 1:05pm and still no tech. Called and now being told it's been rescheduled for two days out. No phone, no text. Just 5 hours of wasted time. I'd get any other company besides this one. You'll be wasting your time with Lee Company.

    The Lee Company has a great deal of makeup work to do to retrieve their reputation with me. After…read moreputting my faith in them, becoming a subscriber and using them for plumbing help, I have had the following experience: I had a shower that was not draining and we called the Lee Company to come and check it. The initial two technicians who came were very nice, very honest and gave us a fair price for the repair. All that remained was for a person to come and complete the tile work. We were promised and set up an appointment days in advance to have the technician come at 8 AM. I received a call about 10 AM saying they had had a problem with the truck and had to take it back for repair. Understandable. However, at 1 PM still no one had come and no one had called. When my wife called to check, someone said that they had come to the gate of our gated community and did not receive any notice so they went away. They did not try to call me, the gate automatically caused my phone. Being in the hospital, I had nothing to do but answer a phone.. They did not try to call my wife. I am in the hospital having to deal with this stress. I had canceled my subscription with Lee Company once before, due to a concern over high pricing of parts that could be found at 1/3 the price.. This company, and these technicians knew of the predicament my wife and I were in. They did little to make things right. Consequently, the technician is now supposed to come the next day. Never mind that my wife had rearranged her life so that she could come tend to me at the hospital but other things as well so that she could be present when they arrived. This is typical of a fly-by-night company not someone with the reputation that Lee Company supposedly enjoys. Even if you reconfirm appointments, sometimes they don't come and they don't call.

    Alford Plumbing - plumbing - Updated August 2026

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