The worst customer service I have ever experienced in a Wilson's store. I have been in several…read moreWilson's this past week and they always have top notch service. I have never waited more than a minute or two for assistance and certainly never had to ask for help. Came in today looking for a specific item stood around for about 20 minutes in a very empty store and no one approached me. I hate to use the race thing but a non melinated person walked in and stood next to me and was immediately greeted and told about an specials. Expressed the concern in a professional manner to the manager and she walked off with no interest. Very disappointing experience

Of all the Wilson's stores I've been to, this one just seemed overstocked with stuff I just…read morewouldn't want. Well, I don't want purses anyways, but the purses were grotesquely large and impractical. Coats were priced right, but I'm not in the market for a jacket right now. Seemed strange to see racks of heavy winter coats in the middle of Florida, too. Belts - none in my size. Still, I love the smell of a leather store, so it's always a good place to stop and browse.

I'm sorry for not remembering the lovely woman that helped me…read more Every time I walked by the boutique was closed (there b/4 biz hrs) I was glad they were open on that day. We walked around saw a bag I wanted however the color was not available; told another shipment is due. Did leave with this little gem!

The man who we thought was probably the owner was fun to talk to- very charming and a consummate…read moresalesman! He sold our whole crew these amazing 'transformer' purses that can be totes, backpacks, handbags, shoulder bags--- they can do anything! They came in so many beautiful colors. They were very reasonably priced, too. The displays were accessible and engaging. Great place to get leather-!

**** WARNING**** If…read moreyou are a person of color they will not help you. I came in to get a pair of shoe fixed, simply my zipper replaced. I was told they won't be able to get to it for MONTHS. And after reading the other comments, my feelings are valid. Will gladly take my service where it's welcomed!

They only repair the shoes that they make or sell not any other shoes that you just bring by. They…read moredo very nicely refer you to several other shoe repair places none of which are nearby.

I had purchased a leather briefcase two Christmases ago and needed a new buckle and latch. Eleganza…read morehad it returned to its manufacture and had it repaired at no charge. I only paid for the shipping. Eleganza went above and beyond, making sure my briefcase was taken care of.

What a beautiful shop. Elegant and stylish high quality items from Italy, and wonderful customer…read moreservice. You will want to buy everything.

Great store, unique high quality Italian leather! Purses, wallets, suitcases, backpacks, jackets…read moreand more can be found here! Sam will give you the best pricing possible! Highly recommend checking it out in downtown St. Petersburg, Fl

Amazing lux quality products, easy negotiation... this is my 3rd purchase (2 leather purse/backpack…read moreand 1 leather travel backpack that has been with me all around the world. I've gotten so many compliments on them!!! I love this business!!

This is truly THE spot for leatherwork. My journey started here when Nick helped me pick out my…read morevery first wallet. Since then, I've transitioned into making my own wallets, bags, and cigar cases. ​Nick is an incredible mentor; he recently sat down with me for an entire session, showing immense patience and kindness. His instructions are crystal clear, and he even helped me curate the right supplies to practice my craft at home. The entire staff is professional, informative, and welcoming. I am incredibly grateful for the support I receive every time I stop in to resupply or show off my latest projects. I look forward to growing as a maker with their guidance!

Every Tandy I've been to has had someone so obsessed with crafting and making stuff that it's…read morecontagious and makes me impulse buy things I don't need. Today that was Paul. I ended up with a ridiculous printed sheepskin, a skull embossed sheepskin, and a croc embossed piece of leather. Plus the hardware I originally came for. This store is an improvement over their old location I last went to like a decade ago. It's tucked away in a quiet commercial complex that's easily accessible. The store was well-organized and clean. I signed up for the rewards program (a few years back it used to have a fee but it's free now) so I could save $20 on my purchase. I'm happy these specialty stores exist!

Strolling the area and stopped in here to browse…read more The have various things from jewelry to clothes, candles to handbags. It's a nice spot to pop in and get a gift for a lady friend or maybe a little something for yourself. The store does skew female, so be aware that there isn't a ton for men. They do have some cool socks for men, but that's all I saw. My girlfriend ended up buying a ring and a dish towel that says "I love you to the fridge and back". This isn't a traditional souvenir store, so don't expect cheap Sarasota items if you're a tourist.

This is my favorite boutique at St. Armands Circle. I love their style of clothing & they have such…read morea great selection. They have so many fun accessories and gift items. My Mom & I love shopping here together!

Great customer service. I had not received my card sleeves and contacted Identity via email. Gene…read moregot back to me quickly. We figured out my shipment was probably lost due to my local post office having issues. I had not paid extra for better shipment. Gene offered to send me another order for free but I asked if I could pay. This was not something Identity had done. He quickly sent me another order but had it tracked so I could see when it arrived. Weeks later I received a refund from Identity Stronghold. I believe my original shipment probably returned undeliverable. I enjoy doing business with companies that have ethics and care about their clients.

**STAY AWAY! THESE PEOPLE WILL EAT YOUR BABIES**…read more Some of the worst business I have had to deal with. I place an order in the morning, they told me that it would ship that day or the next day the latest. So when does it ship? 5 flippin days later. Why in the world would you tell me you would mail something that day or the next only to do it 5 days later?! Whatever, It finally arrives, almost 2 weeks after my order! Guess what? Wrong item. I could not believe it. I email them, I am told how sorry they are, blah, blah, blah. The lady assures me the correct item will be shipped the next day since it was too late in the day to mail it that moment. The next day comes and I do not get any confirmation, I email her asking when I will get my confirmation. She finally responds and says "Sorry, but I ran out of time, we will ship it on Monday" Holy ball sacks, are you kidding me? Now because of the holidays I wont receive it until after Christmas?! Let me break this down for you. I ordered an item on the 2nd, it was supposed to be shipped on the 2nd or the 3rd the latest, now I will not receive it for almost a month. Why support a business that makes customers pay for mistakes made by the business. It is unfortunate because it appears that the products they have are good. However, I cannot support bad business practices.

The store is not using their space wisely. The shoes and bags area is so spaced out that three of…read moreus could walk around aimlessly in the shoe asiles without touching. Yet in the clothing racks, the four year old and I were top of each other. Good thing she is super tiny. 27.09.2025

Wow!! The store looks amazing and I asked what happened. The young ladies told me it's under new…read moremanagement! Thank you for making the store nice! Wow! I got some great buys! Love the holiday blankets.