Really great service. They were on time, fast, and took the route requested. They are a bit more…read moreexpensive than uber, but I like the idea of supporting a local business. Of all the local taxi companies, this is the one I would take if I had to make a flight on time or had some sort of other important or time sensitive task.

Completely ripped us off. Charged $20 to go one mile from ILM to enterprise car rental.read more

Very thankful for these guys willingness to assist when all others I contacted, even one who…read moreclaimed to close at 730pm, and it was 748pm. Quick reply, easy to work with. These guys answered my message promptly and the lit response was "yes, we would be glad to help". If you're in a service industry, but don't understand the service aspect, please do something else.

From the owner: Wilmington Black Car: 10+ years of trusted luxury service at competitive rates!* Primary: Airport…read moreshuttles & NEMT (medical travel).* Fleet: Town cars, SUVs & weddings.* Bonus: 24/7 vehicle unlock.Call 910-782-2222 or visit wilmingtonblackcar.com

This company is our family's "Go To" when we visit NC. Reasonably priced, professional, friendly,…read moreon time and impeccable cleanliness of vehicles. Jonathan has been our driver, our last 3 visits.

As always, this car service is clean, reliable, and helpful. They provided two car seats for our…read morelittle ones this time also!

I didn't end up riding with them back to the airport because of multiple issues with trying to book…read morethe taxi, so this two-star review is low because of the customer service issues with their dispatcher and office. The actual taxi itself for the ride from the airport was fine - but because it was not booked through the office, I actually got a ride on time. The driver was super nice. He helped with my luggage and was a safe driver. So, no complaints there. However, their dispatcher is seriously the worst. She has a horrible attitude.

Prompt, courteous service. Robert arrived promptly at ILM at 9:30pm after a somewhat frantic call…read more(no taxis available and Uber wanted $34+ to take us less than 5 miles!). He arrived in a large vehicle capable of carrying more than just the 2 of us and our overly large luggage (my bad!). His attitude (friendly!) has me totally rethinking the ride share services I have been using for the past couple years. Definitely going in my contact list!!!

-Dirty cab -No credit card machine (driver had to call in…read morecredit card info over his cell) -Took the long way to the airport(23rd st vice 3rd--I live downtown) Find another option

this has to be the worst taxi service all of Wilmington. They have a contract with the county to…read moretake senior citizens to doctors appointments yet they frequently missed showing up or picking the people back up from their appointments. This happened to my mother who wound up sitting outside of a closed office for 45 minutes while we came across town to pick her up. I would not recommend taxi to anybody and I would encourage the county to reconsider their choice of providers.

On time, friendly, fair prices Our go to ride for early…read moremorning airport pickups! Our driver Stephan is awesome!

Called the gentleman and asked if they served the Hampstead area...answer "Yuh"- Then asked are…read morethey coming from Wilmington...answer "Yuh"..nothing else-silent pause. Then I asked what part of Wilmington would they be coming from. Answer..."Wilmington"- Nothing else. No politeness, no elaboration. Just flat out rude. I am glad you have so much business that you can turn way potential customers with a less than friendly demeanor. Best of luck.

If I could give them zero stars, I absolutely would. I'm not being harsh... just honest. I would…read moregive them zero stars because they never picked me up! I was flying from EWR to ILM. During my layover in CLT I called Katt's Transportation for a pick up. I set up a pickup with the dispatcher... gave them my name, number, flight information and all. When I landed (ontime) in ILM at 10:55pm on a Friday night, there was no driver there to pick me up like we had arranged. I called the service twice to no answer. There I was, stranded after a long day of travel at a tiny airport, late at night. Thanks Katt's. I would advise not to use their service, but they take care of that for you by not showing up.

Okay, well we all have issues with "gotta have it now" and don't like waiting. My car died in…read moreSeptember and I haven't gotten a replacement but since I don't have a life and only hit the grocery store, Dr office and such I've been walking or "cabbing" it. I'm used Kat's Cabs since then and never had to wait more than 10 minutes, every one and I have probably met all of their drivers have been very polite and provided great service. I did need to give a shout out to these folks today as I had several stops to make and when getting to the first location discovered I had forgotten my drivers license, which I needed. No problem, we returned, I picked it up and went back to find a line my faithful Kat's Cab waited patiently for me. Then on to the pharmacy to pick up meds and home. For the headaches I put the driver through and he was extremely polite and patient, I would not recommend ANY other cab service in Wilmington. A huge thank you to Ellmore for getting me through today! Peace, Jeremy