I saw the reviews and I stayed away till I met Justin. Justin made me feel valued and was someone I…read morecan trust. So important in a business. He talked to me slowly and explained things. Got a new pool heater from him. Looking forward to the install! Will update review if it changes. Looking forward to bringing my business to Justin moving forward.

I just wanted to take a moment to thank Tony and Justin for their incredible customer service…read more Their expertise and commitment to helping customers really stood out. Thank you both for your dedication and support!

We've gone into this hot tub store twice. Both times we've left feeling either totally deflated or…read morejust plain pissed off. The two men who work in the store the middle aged man and the older man in his 70's are the rudest , most condescending business owners you'll ever encounter . They are nothing but gloom and doom. When you ask them a question it's never Yes, We Can! it's always No , that's "out of code" (didn't know what they were even talking about) We can't come for two months, it's a 6 month black order .. The first time we came in was told they were two or more months out on service . Therefore we Called another company who came out promptly . Then after like three months pass I get a random call from Robert (who initially laughed in our faces in his showroom) SOLICITING SERVICE! Are you so arrogant that you think we waited on YOUR RUDE A$$ to show up after you laughed at us? Get over yourself!!! I worked in commercial construction for over 30 years so I know building code, I know what jobs cost and how to treat contractors AND POTENTIAL CLIENTS . if you want obstacles and stop signs and just plain rude service patronize this store. We wanted to keep our money locally but some business just don't want your money . You are not the only spa store in this area and there are so many more contractors that will appreciate our business... just ask anyone who works for us. You lost a potential loyal customer who treats their contractors with respect and warm hospitality when working in our home . I doubt you are ever offered lunch, drinks, snacks, use of the homeowners restroom or gotten a christmas bonus from your clients. ya that's what we do for the regular contractors who work for us. We treat them more like guests in our home . You might learn something from this .

If I could give half star I would. We purchased our Catalina spa from them almost 20 years ago…read more We go there for maintenance products and parts. We've used them occasionally for service. Most time we are able to do the repairs ourselves. After non-use of our spa for a lengthy time we decided it was time to start it up again. Unfortunately one of the pumps froze up and we needed a service call. Made arrangements for Robert (their service tech) to do a service call. He was even available that day. Was told the parts and labor would be around $700. Told us he would contact us after he came out. We gave him permission to enter our property while we where not home. We came home and it looked like no one had been there yet. So we texted him to inquire if he was still coming out that day. He responded with a few laughing emojis and said he was passing on the job. We texted back inquiring as to why. He did not respond. The next morning my wife contacted him through the store (which is now called Cal Spas) in order to find out why he declined the job. He laughed at my wife and said that I knew why. That we have done our own repairs and now that there is a repair that has some difficulty with access we called him. He was rude and totally unprofessional. My wife then called back and spoke to Andy the store owner to let him know how unprofessional Robert was and that because of this incident we would never step foot in Cal Spas (or whatever they are calling themselves) ever again. He reply was "oh, well". So bottom line don't go there if want any kind of professionalism or good customer service.

Great prices, great service, and they always have whatever I need! Can't go wrong going to this…read moreplace.

The 5 stars this business gets is well deserved!! I bought a duckie pool thermometer two days ago…read more I went to check the temperature of the pool today and found the duckie thermometer had an issue! Frustrated from the pool heater breaking down and having to rely on the solar blanket to heat the pool, I returned the thermometer for a replacement. Z who was so sweet, kind and patient with me two days ago, questioned the thermometer that I was returning. He felt it was an old one! I became indignant and appalled that he questioned its age when I had just purchased it. Yet, graciously, he exchanged it without anymore inquiry. I left hurt and mad that he even doubted me. When I got home, my husband who was in the pool with my 2 year old grandson, asked me why there were 2 "duckies" in the pool? Horror set in! I asked him what he was talking about? He pulled up two duckie thermometers! The blood drained to my feet! I realized I had picked up an old thermometer that had probably got stuck in the skimmer basket and got dislodged when the pool guy was here today? One I thought had disappeared from the pool for months!! I immediately called DPM and spoke to Z. I offered to return to pay for the replacement!! OMG!! He was so gracious and told me I didn't need to! If I had no use for it, I could just return it!! His kind gesture simply assured me of basic human kindness and understanding!! He did not make feel embarrassed at all!! I will continue to advocate for this business!! Thank you Z!! This was truly a humbling experience!!

I just wanna shout out because this is the best pool service ever. Not only do they take care of my…read morepool weekly it's shiny and sparkling. My Pool Guy is the sweetest guy on earth, and whenever there's anything that's not working or I have a question, their team comes out and takes a look and handles every situation. They are the absolute best.

Well deserved one star to say the least. After giving them two chances I thought my pool would be…read moreat better state trusting them as they are licensed. Was I wrong not only did I walk in to my house that I'm renting the pool had green marks. My equipment was neglected they let water get in to the pump all they had to do was keep the control lid closed . I paid the price for it today I couldn't see the numbers so I let it go because I didn't want them any where near my home. But my whole drive was burned cost $800 dollar to fix it. Just shameful

I'm a little tardy leaving this review for Spa Pros but I wanted to let everyone know how satisfied…read moreI was with the work performed. I first spoke with Misty on the phone and told her the issue I was having with my Jacuzzi J-460 (which had been pre-diagnosed by my electrician), and she was quite lovely in describing the cost of repair. It was a failed heater pump. I also needed a drain and clean since it had been some time that I had used it due to the heater pump issue. Her quoted price was fair and was NOT elevated after the service was performed, as some companies tent to do. Justin came, on time and was scheduled, replaced the faulty part and completed a very thorough drain and clean. The unit looked like new afterwards. I am very happy that I chose Spa Pros. I recommend them and I will schedule them again to care of my Jacuzzi!

Had a hiccup on the schedule. But I appreciated how they took care of it and did the service same…read moreday. Told me all I had to for caring and getting my Spa to work with the breaker. Justin and Misty are both great! Would reach back out to them for any future assistance.

It has taken me MONTHS to write this, but I was waiting for our full yard and pool area to be…read morecompleted and here we are. We got quotes from several pool remodeling companies and Smart Swim came in right in the middle. We are strong believers on "you get what you pay for," and opted to go with them even though they were not the cheapest. From beginning to end, the guys at Smart Swim were easy to work with and truly wanted our project to come out great. After 30 years, it was time for our pool to have a remodel! Through the remodel, it was uncovered that we had many severe leaks, down to the rebar that needed to be fixed in some areas. Sam was great at making sure we understood the severity and that we were okay with any new costs that needed to be added. Not only did they do our pool, but also installed turf by the pool area and put pavers all around the pool and yard area. We also got the new gray gate installed from them as well, to replace the wooden fence in the yard (between the pool). **Noting that the perimeter wall/wooden top was painted black and sanded/stained by a different company. We truly appreciate their hard work and even when we had an immediate death in the family during their time working on our project, they were very respectful and gave us some space as needed. BIG THANK YOU to Shai that really has the ultimate patience and knows how to give amazing customer service!! You all are lucky to have him on your team!

I cannot say enough about Adam and his commitment to quality and his customers. He is totally…read moreresponsive and made the entire process of rebuilding my pool much easier than I thought. His attention to detail is something to behold. Five stars.

Had a backwash issue during a SLAM. Emailed Mike over the weekend and he was able to make time to…read moreget to my house on Monday. After fixing that, we found a couple more minor issues. Mike stuck around to get them working properly and then emailed me the next morning to check if everything was good!

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

BILL BROWN is the best!!! Seriously, he is a man of integrity and works with all types of pools…read more He's honest and shows up as he says he will. He has been cleaning our pool for over 15 years, and he takes care of what he says he will. If you are an arrogant, it's all about me, person, you might not like his honesty. After all...it's all about you, and what YOU want. Bill tries to meet everyone's needs, but won't lie to you. So, if you want someone to trust with your pool ... it's all about Bill. The Best Pool Man Around.

Bill Brown is a nice man. He shows up every week and takes pride in his work. He's always honest…read moreabout the cost and doesn't ever try to push extras. He always gives options and let's you choose what will work best for your budget. He can do it all and will make sure your pool is top notch all year round. Thanks Bill for the great work!

Zach is a professional and always does a great job on our pool. Highly recommend his service…read more Dependable, knowledgeable and skilled.

Zach is incredible! If I could give 10 out of 5 stars I would. Arrived on time. Clear and easy…read morecommunication. VERY Knowledgable. Great pricing and great value. I requested service on a complicated pool repair issue. DO NOT WASTE YOUR TIME shopping around. Start with A2Z first and give Zach a try. I promise, well worth it. THANK YOU ZACH!

Green Thumb Nursery is the green oasis I always need it to be and then some…read more This groovy West Valley gem in the heart of Canoga Park is located on Sherman Way, across from Follow Your Heart, between Jordan Avenue and Vasser Avenue. It's open from 8am to 5pm daily with an all-star cast of incredible knowledgeable and caring individuals who help keep GTN great. Grab a wagon and load up because you won't know when to stop with some many great plants, deals on supplies and their inviting layout. As a small chain of garden centers meets plant nurseries I have to say this location stands out. Their online shop is easy also with get learning materials, newsletters , resources and even a plant library. I'll never forget my first trip here with my friend Sam, definitely need to hit her up again for a plant day, but absolutely still enjoy coming here with others and of course solo for some planty self-care. Adding some Elephant Bush (Portulacaria afra) friends to the plant family at home. Absolutely and 818/SFV/LA Valley favorite among many. You'll want to get lost between the many areas the have here and in the main area as well as their extended open air garden on the parking lot side. Staff here is very personable and extremely knowledgeable. From lawn and outdoor patio furniture or fixtures, fountains, decorations and plant care musts, GTN has a bit of it all. Even fun seasonal items and sales. Entrance in back, where you'll also find their parking lot, fairly spacious, but it can and does fill up on weekends. Restroom available for customers.

Most of Their plants look very healthy …read more My latest purchases are doing very well. Very satisfied. Will be back. Well done.