I was having a hard time finding anyone to work on my older Strong spa. My home warranty company…read morecouldn't find anybody either. Finally I was referred to Warren and everything changed. He communicated clearly by text, put me on his busy schedule, showed up and fixed the problems I knew about and sone that I didn't know about. i am new to the spa and he gave me a lot of helpful information and good advice. And the price was more than fair. Just excellent professional service.

Warren is a great guy, but just as important, he really knows his stuff. He explained more about…read moremy hot tub than anyone else including the seller. I wouldn't call anybody but him if you live in the area.

Yavapai Pools helped us get our swimming pool back in order! Robert the owner is very kind and…read moreprofessional and a prompt communicator. His team is awesome as well! We had been using another pool company (the main one in Sedona) and were not happy with their service it was horrible. Pool was never fully clean after they serviced it so we fired them. We had a bit of a swamp situation but Robert and his team helped clean it up really nicely. Highly recommend Yavapai pools. Awesome good people and great customer service! 5 stars all around!

From the owner: Having a swimming pool in your backyard can offer a summertime of fun, but it doesn't come without…read moremaintenance or repairs. That's where Yavapai Pools & Spas comes in. We provide trusted pool maintenance and spa repair services in the Prescott Valley, AZ area. Whether you're having issues with your hot tub heater or just need help keeping your pool clean, you can count on us to be there. We'll make sure your pool or spa is safe and ready to use all summer long.

I am 110% satisfied. They moved my hot tub to my back yard and set it up within a day of contact…read more They know what they are doing. Friendly, fast, and competent.

We were looking to buy a used pool table for our son who just turned 16. We came across Prescott…read moreSpas and Billiards and gave them a call. Mike was so helpful and flexible on when we could come and view what pool tables he had in stock. He was very knowledgeable about everything to do with pool tables. The selection he had were all in good condition and unique in their own way. We let our son choose which to buy and it was delivered later that same week. The two man crew who delivered it and set it up were awesome! Mike included everything we needed to start playing right away, even a brand new cover! We have been enjoying playing almost every night since we got it. We highly recommend!

Tom came out looked at my tub found out what it needed to be fixed. Got the part and returned in…read moretwo days to install it. Within 3 days my tub was up and running and at a great price. Thanks Tom you have a new customer for life. Keep up the honest and great work.

A while back, Tom took almost a year on my tub, and then finally said he couldn't get the parts…read moreanymore for it. I ended getting rid of the tub that was only a few years old. Sour grapes!

No follow-up service from Biddle. I bought a spa, i2 yrs. later it's making strange noises. I…read morecalled four times, talked with FOUR different people - Mary, Austin, Shane, Marsha asking for a service call. NEVER got a call back. I recommend do not patronize Biddle.

I have been buying outdoor furniture and pool/spa repair equipment from the Biddle's for over a…read moredecade. They have always been helpful and ensure that I get what is needed. Their knowledge has resolved several issues I have had with my pool and spa over the years and they stand behind their work and products. The quality of their outdoor furniture products is top notch not low quality like mega-stores carry.

We have a busy Airbnb in Munds Park and were previously using Summit for service and due to a few…read moreinstances of dishonesty, we decided to switch to SpaGuy. They service our spa twice a week (summit was only every two weeks), they send photos of the spa condition after every service, and communicate when the spa needs anything major or just routine, like the water or filters changed. This is a night and day difference from the previous company, it's taken the stress off of us and given us the confidence of knowing our hot tub is sparkling and crystal clear for every single guest. We are super happy with every tech, each interaction is professional and they follow through when they say they're going to do something.

Once again, want to give a shout out to the Spa Guy for outstanding service. The spa fairy came out…read moreto my house, put a new control panel sticker on the spa and now it looks brand new. Our spa is six years old and still functioning perfectly. Last year, we changed all the head rests, and now the spa is like new. Thanks for being there for your customers, we really appreciate the good service.

Biddles provided service today for my Sundance hot tub purchased from them over 12 years ago. It is…read morestill going strong and the work provided by Mario today was excellent. It is wonderful when the technician is on time and the work is done right with a smile. I am grateful that Biddles is here in my area and will always go with them for service. Thanks Mario. Jill M. Sedona, AZ

Biddles are CROOKS. They've been in business ripping off…read morecustomers and getting away with it because they're the only spa company in Sedona. In November 2020 they took $7000 advance for a new hot tub which they promised to deliver in April. On the morning of the due date of arrival, they called and said they could only give me a floor model, which they claimed was brand new but it was easy to see from the scuffs and scratches that this was likely a model they'd removed from somewhere, it sure didn't look new when you looked carefully. After having jerked me around these band of crooks told me to F..Off after I said that I wanted a full refund as they hadn't honored our agreement. So they gave me a refund $6500. If you want to be ripped off, you know where to go.