I only had to wait 20 minutes for them to come jump my car. Their business is located 12 miles…read moreaway. The insurance app told me the wait could be up to 45 minutes. I am very grateful they got there ahead of time! Very pleased with their courteous and professional service as well. I will definitely ask for this company if I ever need emergency roadside assistance in the future.

Back in September I was dealing with a bad car battery. I had to call for Roadside Assistance 3…read moretimes in less than two weeks before I was able to replace the battery. I requested Burton's every time after the first time because they responded within 10 or 15 minutes. The second and third time they arrived just as quickly. It was different times of the day and at 3 different locations...two in Peoria, once in Morton. I'm really impressed with their service response times and their employees. Very professional and friendly. I will always request Burton's through my insurance carrier's roadside assistance in the future!

Best company ever . Family ran Family owned. There here for your needs rain sleet or shine when…read moreE&J's show its all fine and you will be back on your way.. Thanks to all 1st responders for what you do...

Was in town for convention and parked at parking spot. Came out and found my vehicle towed. Bow…read morethey want 450.00 for towing.This will be the last time in spend thousd of dollar in Peoria on a fire convention.

Rudest people you can find. I called them to and instead of supporting their customers, they hung…read moreup on me, and Avoid them at all cost.

They responded to our car stalling in a dangerous location (traffic) by locating an alternate…read moredriver who lived close to IL. Rt. 150 and Rt. 6. The vehicle was transported to the dealership without a problem while the great Peoria Police Officer who responded waited patiently and gave me a ride home. My hat off to Big Behm's Towing and the Peoria Police you made an awesome team along with a good samaritan who stopped and assisted with our safety until they arrived!

From the owner: We offer 24 hour emergency towing service, roadside assistance, and even auto repair. If you are…read morealso in need of a new vehicle we are also a used car lot as well.

Unprofessional and rude. I wish that I could give them zero stars! Called regarding being towed and…read moreovercharged after finding out that I could've just paid an interrupted tow fee instead of the high fee that I was charged. The person who claimed to be the "owner" on the phone, was very condescending and rude asf!

Quick and friendly service. The price was fair and the employees were very kind. They got to me…read morequick when I was stranded on the side of the road with my daughter and got our car home safe and fast.

Top-notch service! Was referred here for brake work after a national chain shop totally dropped the…read moreball. Steve's not only solved the problem but tipped me to a few other things I need to keep an eye on. These guys are the best ... both mechanically skilled and very ethical/conscientious. Highest recommendation!!!

Nice folks honest people they will get you off better than other places doing what you need done…read morefor cheap. I will continue to give them my business. I had an oil change done and I knew stuff was wrong with my car but they pinpointed what exactly. me and my car approve

had a lockout service call through Allstate insurance roadside services. AllState. Holts.. has…read moreturned into a nightmare. Was a very bad experience.. the person that came out was either inexperienced didn't give a darn or combination of the both. He took some tool that looked like a hanger with a hook, and he kept jabbing it between my drivers door trying to unlock my car to get the keys. He scratched, pushed, pulled in such a way that I asked him to stop. I could hear him scratching my car. I asked him to stop the service call and I advised AllState of the unsatisfactory services as well as what I believed to be damages. it was pouring rain. I wanted in my car, but I didn't want to have the damages that I felt. I was incurring the way Holts Representative was miss using the tool. AllState sent me out another lockout service provider. The contrast in the two companies is like night and day. they got in my car within a matter of minutes and the guy showed me all the scratches that the other guy put on my car as I had anticipated. in the claims process, AllState was as bad as Holts. little to no investigation and just took Holts's word that they did not do any damages. Why in the world with a senior lady in the pouring down rain? Tell the guy servicing her car to gain entry to stop if he was not damaging the car.? The other provider was premier towing. I could not sing their praises loud enough.. conclusion if you see Holts coming around the corner run! Still in the process of trying to hold them accountable. Unfortunately, they are not being forthright and accepting the damages that that were incurred by their representative.

I absent mindedly ran my van out of gas at 8:00 pm off of Interstate 39. My insurance company gave…read moreHolts my wrong location but Holts came as quickly as they could once they had my correct location. Jeremiah put some gas in my tank and we were again on our way! Thanks!!