Awful place. Took our longhair cat to get groomed there because he has some mats. Had to have him there first thing in the morning. Was NEVER notified during the day that he was apparently hissing at them and they didn't feel comfortable grooming him. YA THINK?! He was stuck in his cat carrier ALL DAY!!!! They didn't even have the decency to let me know midday that they weren't going to groom him. I could have picked him up them and there and taken him home. I showed up at the end of the day expected a groomed cat and was met with a severely upset cat who wasn't groomed and had been stuck in a cat carrier, which is not meant to be a large and spacious place to keep a cat for a long period of time. This poor boy had to spend the ENTIRE DAY there. I am so upset. read more

Had me drop my cat off at 8 am to apparently leave him in a cage listening to dogs all day while they finish them, and then wondered why my cat was annoyed by the time you started to groom him at freaking 2pm. Seems like a horrible way to go about that. Called me at 2 pm saying my cat is hissing. No shit sherlock, you kept him locked up all day. read more

I wish I would have read these reviews instead of the google reviews before I took my pom here. They said my dogs hair was "very matted" so they had to go "shorter than I wanted". I had recently given my dog a shower and cut myself, but I wanted a cuter cut so I brought him in. The "mats" were likely just the dogs dense undercoat. They completely shaved my dog (which appears to be a common complaint), and even the shave is patchy, you can see his skin in places. It's common knowledge that if you shave cats and dogs with a double coat, you risk it growing back wrong. I never leave reviews like this but I was so sad to see my dog. You can see his skin in places through his fur, and they didn't even make the effort to blend into his neck and legs. I like the shape she cut his face and his lower legs, but the thighs up is a disaster. I am posting pics of my dog before, the inspo pic, and what he looked like after. To top it off, I paid and tipped before they brought him out. This should have been free, with profuse apologies. read more

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This is updating my review because I realized my dog hasn't been sitting as often or being as cuddly. I took a look at where I found him excessively licking and they nicked his balls. I'm so upset. And they didn't call me like they said they would. I'm going in tomorrow to talk with them. I posted the part below the day I picked him up: Lazy, incompetent, and unprofessional. They cut ALL of my dogs hair off instead of styling it AND overcharged me because of my dogs hair type. He looks like a different dog. I cried when I saw him. They said they call me back to discuss it, but I don't know what there is to discuss. My dog looks like a rat. I was overcharged. I'm not going back and no one else should ever go, especially if their dog/cat isn't short hair read more

All Dogs N Cats - Pet Groomers Near Me - Columbia, Missouri

We took our dogs there over Thanksgiving break because it was a last minute trip and our normal place was booked. I was nervous taking them somewhere new and I will never take them there again. We dropped them off Wednesday before closing and they didn't interact with our dogs or really us either just led the dogs away. We had to pick up at 5:00 pm on Sunday and we got there and the dogs wreaked of urine and we were charged five days when they were not there 5 days. The website says they will charge for Monday which seems wrong when they don't physically have them that long. Shame on you!!!! read more

The folks at All Dogs N Cats provide excellent care for our dogs when we leave them to be groomed. They are attentive to any concerns they find while working with my family's pets. They always work to meet and exceed our expectations. read more

I have never once in my life experienced such ignorance from a business I made the wrong decision of taking my poor dog to this terrible establishment. I have a black labradoodle, though you wouldn't guess that from the picture because he looks like a homeless hound dog. I agree my labradoodle had mats and that is why I took him in, I have consulted other groomers and everybody has agreed he did not need to be trimmed this ungodly short. I was aware his hair would be short and I agreed to it being short. But this is on the edge of naked mole rat. My other issue is on the phone I was told base fee was $70 for labradoodles, I brought him in, Sean, one of the groomers who my dog specifically had an appointment with felt him and talked to me about my grooming concerns. The owner NEVER had her hands on him before she set price. She looked at my dog across the salon and said $95. Which does not line up with what she told me after the fact on the phone when I clarified price because frankly I could have done this same job for free with a Gillette razor. So in conjunction with that lie I asked her before I left any recommendations for brushes and all she could do was hold up a brush. I asked a name and she couldn't seem to muster up the name for it which is interesting because she apparently has "40 years of experience" apparently in her 40 years she's never heard of a slicker brush. They were rude my whole experience and I traveled home with a naked mole rat looking "labradoodle" and $95 wasted dollars. I can honestly say never give this business any of your time or money. read more

All Dogs N Cats - DEFINITELY NOT A LABRADOODLE!!! - Pet Groomers Near Me - Columbia, Missouri

This is my go-to place to get my pomeranian groomed. I've been there twice: one time for just a bath, trim, and nail clipping, then the other for a fun summer shave. It's important to me that I feel that my animals are being treated well, and I do believe they treat their customers' pets as their own, in my experience. The prices are affordable IMO and they can usually work you in the schedule pretty easily. Drop-off times for the pet are between 7:30 and 9:00 am, and they'll usually let you know when they'll be finished. I recommend this place to my friends. read more

What a great experience! Brought in my two 100lb dogs, who can be a handful to groom. I was open and aware of the shape of their coats, and knew that they would need to be shaved. I was so pleased with the quality of work performed, and the care Sue showed my boys. Grooming is not easy work, especially on large dogs and mixed breeds, especially doodles, as the fur requires daily maintenance- or else you have to shave your dog! I read the previous reviews and I'm glad I gave these guys a chance, because while the dogs can be unpredictable while on the table, owners should have some level of awareness to the state of their pet's fur. I was absolutely aware that my dogs were a mess, and they left shining, clean, and most importantly, HAPPY! Great job Sue! read more

I took my 1-year-old Goldendoodle there. The first time she acted nervous but when the lady took the leash she went with her, and she seemed fine when we picked her up. The second time she went there the moment she was in the door she tried to drag me back out the door which she has never done before, not at the vet and not at the groomers (both of which she frequents). She also goes almost everywhere with me and is accustomed to new environments. When a member of the staff tried to take her to the back, my dog wrapped herself around my legs and the lady had to drag her off of me. Then rather than taking her to the back she took my dog behind the desk and started talking to the woman working at the desk all while my dog was choking herself trying to get away. Then when the lady finally decided to take her to the back the woman at the desk tried to tell me that my dog was struggling and acting the way she was out of excitement (and let me assure you I know my dog and it was not excitement, it was fear, extreme fear). The final straw, for me was there were kids (obviously of the employees) running around that came out of the back (where the lady had just dragged my dog to). I know it was a holiday and school was out, but random kids running around where the dogs are being held and groomed is not a good environment for dogs who are already stressed as it is. A lot of dogs are afraid of or stressed by kids, so adding them to the environment is not focusing on the dogs' comfort and wellbeing. They also have a small grooming table right in the lobby where they groom small dogs, while people and their pets are coming and going (door opening and shutting, commotion all around) which again is not conducive to creating a calm safe environment for a dog to be groomed in. A grooming facility needs to be super aware of the environment they are creating for the dog and make sure that everything is done to create as calm and reassuring of an environment as they possibly can. At that point I decided that I wasn't going to leave her there, so I asked for them to bring her back. When the lady brought her back up to the front my dog was dragging her, and I have never seen her drag anyone before that, and she was shaking like a leaf. She didn't stop shaking until we were in the car and down the street. Understand my dog is not a nervous dog she has never acted like that not at her previous groomer not at the vet. The staff seemed nice enough, but they are clueless when it comes to creating a safe and reassuring environment for the dog's comfort and wellbeing. I don't recommend taking your pet there. read more

I have been taking my maltipoo to see Ashley for about 5 years now. I couldn't imagine going anywhere else. Jude, my dog, has anxiety issues and Ashley always works with him. I know he must hard to work on because he shakes bad when he is nervous. But he always comes out happy and looking great. Moved across town with 2 pet groomers down the street 2 years ago, and I still continue to drive 20 minutes across town to all dogs n Cats. They are amazing!! read more

All Dogs N Cats - My baby, Jude, after going to see Ashley at All Dogs n Cats. He always looks so handsome. - Pet Groomers Near Me - Columbia, Missouri

We took our long haired cat and just completely shaved her. The way they cut her tail was absolutely ridiculous. I was shocked when I saw her. They absolutely DO NOT know how to cut hair. read more

This was our first time using this place to board our German Shepherd. At first I really liked it. The onboarding was easy and they assured me they would take great care of my dog while we were gone for a few days. They were really flexible with us even when we needed to extend pickup an extra day. However when my dog came home, he had a bald spot on his head that looked like someone cut his hair. I called to ask and the gentleman said it was from his head rubbing on top of the cage. My first thought was, do they not have cages tall enough for large dogs? And my second thought was, the bald spot had hair around shaped perfectly like a circle and not like it was being rubbed off. I then gave my dog a quick overview to ensure nothing else was wrong, but we found another bald spot on his back. Both spots red and irritated. It's safe to say either they don't have the correct cages to accommodate large dogs or someone there cut our dogs hair without our knowledge. We won't be returning here at all. read more

The perfect place to take your dog if you're looking to pay a "professional" to SHAVE your dog instead of doing a proper grooming. My dog gets groomed regularly and this business had the audacity to say he was shaved due to his hair being matted (which was an egregious lie). He is a King Charles Cavalier mix and she also shaved all of his ear hair. The groomer named Darla (?) clearly has no idea what she is doing. The business should have guided her (I assume she's new...) to avoid such a mistake like this. My poor dog's hair is choppy, uneven, and simply way too short - he's truly pitiful looking! She didn't even wait until I was there to apologize when I picked my dog up. She conveniently left early that day - ha! When I expressed both my confusion and frustration about the situation I was met with NO empathy or ownership from either the groomer or the business.. and that is the true reason I will never go back to this business. read more

My experience was that they expected you to know all of the details and didn't come forward to offer you basic information. ie. drop off times, scheduling appointments in advance, bringing your own food for boarding. I brought my dog there several times as a walk in before someone told me, in a quick tone, that you are supposed to make appointments. It made me feel very silly. Also, they did not ask for any vaccination records before boarding my dog for the weekend. This could lead to serious health problems for all pets if one infected/non-immunized animal comes in. We showed up to board our pet and they asked us "where is your food?" The employee we arranged the boarding appointment with had told us nothing about bringing food or any other details about boarding. These are important details that an organized business with a customer service plan would offer without asking. They are just too quick to get you off the phone and on to the next sale. read more

I took my two Shih-tzu there today and they CUT my boy's face. Gouged it with their razors right by his eye. It is physically bleeding and it is swollen in that area. I am now going to have to take him to his vet to keep it from getting infected. They will be hearing from my attorney. The worst part is that I TOLD them that I was moving, which is why I think they thought they could do such a bad job. We told them we would pick them up at 5 and they were not even DONE with my girl yet when my husband got there at 5:08. Then to find out when he got them home that he has this huge cut right by his eye? I am beyond mad. Now he is going to be afraid to go to the groomer from this point forward, I will bet. He has been afraid of jumping onto our couch or chair since my step-dad tried to keep him from jumping up there and he got knocked to the floor and into the coffee table, so this is definitely going to be something he will remember. And I know it hurts because he keeps trying to mess with it. I have had to put him in a cone to keep him from scratching at it. So, thank you very much, All Dogs and Cats. Thank you for making an already stressful time for me a lot more stressful and thank you for hurting my baby. I will NEVER EVER RECOMMEND YOU TO ANYONE EVER. YOU HURT DOGS AND SHOULD BE IN JAIL NOT IN GROOMING. read more

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They have a pretty terrible rule that you have to be there AT 5 on Sundays. I pulled up as she was locking the door and was unable to pick up my cat. I have been gone for a few days and was very upset I couldn't spend today with my kitty. Very disappointed. It's not always possible to get somewhere RIGHT at 5. read more

Our dog looks stupid. He wasn't groomed, they just shaved all the hair off and he looks like a weasel with a hair deficiency. Specifically requested to not cut head and tail and shit got cut. read more

I just went there for the first time today. I typically go to petsmart to get my pitbull puppy bathed and smelling good, but I decided to try this place since it's only 3 minutes from my house. I must say they did a good job clipping his nails, but he doesn't smell much different from when I took him . He came back with a little bandana, but I really wish I would have spent my money where I know I will be satisfied with my service. Also, I had to remind them twice about vaccination records, which was a HUGE red flag for me. The girls who took care of my pup seemed really nice, it's just not the type of service I was looking forward to. read more

Excellent dog groomer!! I went here for the first time a few weeks ago and was very pleased with my dog's haircut. They got me in very quickly and were very prompt with having her ready by the pickup time. Not only did she look clean and well groomed, she also smelled great as well! It was nice that the groomer who was going to groom my dog came out to the front to talk with me to find out exactly what look I was wanting. Overall, I would highly recommend this place!!! read more

I will never be returning to All Dogs and Cats again. First off, when I called to schedule the appointment, the guy on the phone was completely rude to me. Then when I came in to have my dog groomed a little blond girl came up front and greeted me but she looked like she was not happy to be there and all she said was good morning I will go get your groomer. Then she left and a guy came up front. asked me if I wanted the same as usual and then snatched my dog and went back to the back. Didn't even greet me. So I left and when I returned later that afternoon to get my dog the young girl at the desk asked me about 6 week appointments. Why would I want 6 week appointments with a groomer that didn't even talk to me? Then later on at home I noticed my dogs paw had been cut. I was not happy and I will not be back. It seems to me like your staff needs to work on your customer service, especially the guy, at least the blond told me good morning. read more

The only reason I am even giving two stars is because the people were very nice and I know that my dog is not very cooperative at the groomer, so I am giving them a break. However, the cut is not good. My dog has a westie/terrier face and one side of his "mustache" is an inch or two longer than the other. Very noticeable. I asked for his tail hair to be trimmed to about an inch all around and he has some sections that are about 5 inches and others that are more like two. Totally haphazard. He also has some kind of ouchy looking razor burn on his tummy. Furthermore, I think their prices are high. I just moved from Chicago where my groomer charged $35 for a bath, cut and nail trimming. All Dogs and Cats charged me $42 for the same service. I would expect a small town to be the same if not cheaper and for the cut to at least be good for that amount. I will say, they did do a good job taking care of the pads of his feet. The people seemed nice and they did gave him a cute scarf, but I will not be returning to All Dogs N Cats. read more

We brought our dogs into be groomed. We have a Shetland sheepdog and a terrier mix. My husband made the appointment and at the time they told him that they would work the dogs in because of over booking. We asked for the shed-less treatment for our Shetland and to have the matted hair on her but removed. We asked for a summer cut on the terrier. The two girls where nice but no one knew we had an appointment. We left the dogs thinking they were in good hands. Not at all, the Shetland was now fur less except for her tail which was a ball of fur and the terrier looked good. The fur that has grown back is not as pretty as what she had (the Shetland) I am very upset and my vet said I should ask for my money back because her fur will not be the same because she is an older dog. We will never use them again and I am telling everyone how bad they are. I would like to have my money back but I feel it is too late to ask for it maybe I still will but I will never make an appointment for my dogs every again. read more