I have been going to All Family Care for several years. My visits ate routine - Well visit nothing unusual. They do not make you wait a long time once you have checked in. They keep pretty closely to the scheduled visit time. I did not, however, get a doctor for the first 3 years after starting my initial yearly visits but a PA instead. I was not particularly happy about that but the PA did a good exam. I have never met Doctor Singh but in 2024, I was examined by a doctor. He did a thorough exam. I should also mention that I have consulted with them via zoom app; the link was forwarded to me by AFC because I had a cold and was not able to go to the office. This year, 2026, I started seeing Doctor B. I like him. He is professional, friendly and took the time to listen to me. The front desk girl is also professional, polite and patient. Qualities you really need working the front desk. The office is always clean and tidy as well as the exam rooms. I go to All Family Care for my general health check ups. I will continue to go to All Family Care and would recommend it as well. read more

When the doctor recommended lab I received the price to get blood work in office. I signed and agreed to the price. I just got a call from the billing department. I was told they charged me incorrectly and I owe $500+ from my visit in September 2025! I told them I would not have agreed to that cost since I'm self pay and cannot afford it. They said it doesn't matter and they are sending the bill to the lab for them to bill me if I don't pay them! Beware the staff also matters when choosing a doctor. Incompetent. read more

Dr. B was the medical assistant for Dr Singh. My first appointment was thorough. Dr B was a warm person, and funny. I am super happy with the services. read more

I usually go to the Indian School location to see Dr. Singh. Not because the Goodyear location is problematic, but because I have been going to Dr. Singh, for years. Due to my life's schedule, I've been finding it a little more difficult to make it over there as often as I should. I recently visited the Goodyear location and was cared for by Dr. B. It wasn't my first time being cared for by him, but it just reminded me how great the service is at All Family Care! Dr. B is very much into detail. He explains everything to you very well and makes sure that you understand what is going on with your body! I never feel rushed or as if the practice just wants my money, but like family. I feel like an adequate amount of time is spent with me during my visit(s). I can't understand why the reviews for All Family is so low, but I promise you, everyone at both locations treat the patients very well. The girls at both locations that works the front offices are super friendly as well! Thank you, Dr. B for providing excellent care! read more

If I could give a zero I would. I was scheduled to see Dr. Singh but I ended up seeing the male PA, Batrony Bazilme. I found out today that Dr. Singh rarely ever goes to the Goodyear office and I guess as a new patient I was supposed to know this. I was told by the receptionist that if I scheduled this as a physical that I would not get charged the $40 copay. ok. I had sent in all of my medical history beforehand, but they said they did not receive it, of course. So, I had to go through all of this again. The nurse aid went over this with me and did blood pressure, but I didn't feel she had great knowledge of what she was doing. I also had a little eye exam in the hallway, which was weird since I was wearing glasses. I was told that I needed to get bloodwork if I was to have any of my prescriptions renewed. Which, I wasn't against because some of my medications can cause liver and kidney damage. Ok. When the PA came in, I was very confused. He spent about 5-10 minutes with me and I sat in the chair. He was staring at the computer most of the time while he looked over my information. He got out his stethoscope and checked my eyes, ears and mouth. And then said I was good to go and thanks for coming. When I left the nurse handed me a slip for mammography, which I turned down. I waited for the 7-10 days to get my bloodwork and it wasn't there on the portal, and then I looked at the visit summary. The doctor on record was Dr. Singh, who I didn't see. Hm. And, then It said what we went over in the exam. Which we never went over. Like self breast exams, That I should follow up with an optometrist, that I was advised not to drink, that I was being referred to a psychologist, that we talked about diet and health, that the doctor went over my seizure risk (I'm epileptic), That we went over the flu shot, that ER precautions were gone over. And that he spent 30minutes with me and 50% of that time was spent on counseling and coordination. Huh. Well, that's interesting because it didn't happen. Also it says that I had good grips, which weren't tested, that there was nothing wrong with my abdomen (not checked), and that my memory was checked too. Which, wasn't tested. I am epileptic. This is part of a regular usual test. Also, it says that I deferred having a GENITOURINARY exam, which I was not asked , but I probably would deferred. And also a rectal exam that I deferred "per patient's preference". Would I have deferred, yes. Was I asked? No I called in today to get my bloodwork and they don't know where it went. The office draws the blood and sends in the bloodwork but they aren't responsible for it. It's the lab. Huh. And, "Dr. B" saw me. Well, he is a PA. Oh, but in the country he comes from he was a surgeon so they call him "Dr. B". That's great, but in the US, he is a PA. He seemed like a nice enough person, but when I expect to see a Dr. Singh and my insurance is billed for a Dr. Singh, so I expect to see him. When I called the office, the staff was not apologetic, they were defensive and antagonistic. My "report was too long to look at". Anyhow, I don't recommend them. And I have reported them to my insurance. read more

l've had a great experience with this office! They answer the phones quickly, get you in for appointments without long waits, and everyone is so friendly. It's refreshing to find a place that's organized and genuinely cares about their patients. Highly recommend! read more

HORRIBLE HORRIBLE PLACE! Dirty, gross office, nurses that don't even smile or seem to like their job and Dr. Justin Wood is a JOKE! Came in to establish a pcp for ALL needs and he addressed NONE of them and sent me off with a referral for psychiatry! I have asthma and am out of inhalers and no prescriptions. Just go see psychiatry! I need a physical and blood work done and a yearly and NONE of that mattered. Just booted out by the nurse with NOTHING. WORST MOST uncaring place and Dr you could possibly see. They don't care and the lack of bedside manner or even basic listening is NON-EXISTENT!! read more

I have had nothing but positive experiences at the Goodyear office. Staff is always friendly and helpful, the providers are very knowledgeable and take the time to go over everything with me. The office is always clean and they even worked with me on making a payment plans whenever my insurance does not cover a service. read more

Rude! Not caring! My son is 19 and understands nothing about medical stuff nor does he care.... He said he could hear Shelley and the MA talking about him in the hall saying " he's 19, why does he need someone with him?" Since I wasn't allowed back or to talk to Shelley I had to tell MA from the waiting room about the lump in his testicle. Dr. Never even checked it.... Just sent for STAT ultrasound. No result yet.... I call everyday and they keep telling me she'll get back to me. I cAlled again this AM and find out they are out till Monday. That will be a week since his STAT test. I told them I will just assume it's normal then because if something was wrong, we should've been contacted by now. They transferred me to their Phoenix office where they read me the abnormal result!!( thanks for that, the Phoenix office seems great)tThe Goodyear office sucks! read more

Everything is fine but they don't answer online questions or requests for prescriptions

I made an appt for a new patient visit. Gave all pertinent information about my health history and insurance. On the day of the appt, after taking 1/2 day off work, they tell me when I get there that there is some problem with my insurance. Instead of calling the number on the card to verify coverage, they tell me I can either pay cash or they cannot see me that day! I had them delete all my records and told them at this point, even if they managed to figure the insurance out I would not use their services based on their crappy customer service. I see from prior posts this is an ongoing problem! read more

Personal careing fast and knowledgeable. Great Doctor and staff. 2 locations Dr.Dr.Singh is talented a quiet touch and is very knowledgeable. read more

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"Business hours" are pretty much whenever they feel like being there. They have terrible customer service and NEVER answer their phone. I've left a message every day with their answering service for the past 4 days and have yet to hear from anyone to get actual assistance. Maybe this review will finally get their attention read more

I showed up on time for my appointment. Nobody was at the front desk. I heard someone on a computer off to the side where I couldn't see. She kept ignoring me until I told her to just cancel my appointment. She said they were short staffed and kept talking over me so I left. read more

If I could give less than one star I would. The front office staff is terrible. They have no idea how to use insurance. I brought my elderly mom in for her appointment as a new patient and they said they needed her other Medicare card which I was not told when I made the appointment or the actual day of the appointment when they called me about her insurance card. Once at the appointment the front office girl had to call her mom to ask about the Medicare and we were told that it was the wrong card so I asked if I could go get the other card and she said no we will have to reschedule our appointment. They lost my mom as a patient and I was also looking for a new doctor and would never consider this place. They should hirer better office staff and maybe they would have better reviews. Don't go here and save yourself the headache of their incompetence. read more

Just stay away from this place. My father in law came here years ago on 2 occasions for what he though felt like a lung infection. Both times the doctor said he had allergies. A month after that he was taken in as an emergency to the hospital with pneumatic where they discovered lung cancer. This doctor couldn't tell he had pneumonia or anything wrong? Complete negligence in my opinion. Then more recently we needed a referral and thought we could at least use the doctor for that since there isn't much they could mess up with this or so I thought. We arrived for the appointment only to be told they didn't have our appointment in the system. They said they were sorry and put us in for today. We arrive on time for our appointment only to be told the doctor is sick and left and that they called and left a message. No call was received and there was no message. This place is such a joke. You could do better going to any other doctor. read more

Do not go to All Family Care. The follow up for patient care is lacking. I was sick went to urgent care on a Sunday and attempted to follow up with the doctor and was told they could not see me until a week later. I believe this is not good patient follow as I had been to urgent care and was getting worse. read more

Shelly tellman has been my pcp for a very long time she is a wonderful doctor and I can get in fast and the staff is very polite the workers are nice and Shelly makes sure to help me as best as she can read more

Nurse Practitioner Cynthia Aponte was lovely. I just saw her for the past year, I am sad shes leaving but because of that I will be finding a new doctors office. Maria at the front desk is the most unprofessional front desk person I have ever met. I have sat in that waiting room many times listening to her be rude to patients and sometimes nice to me and sometimes rude to me. The wait time for my appointments was also consistently very long. I would never be in that office less than an hour just for refills. Once I spent 2 and a 1/2 hours there to talk to the dr. for five minutes FOR REFILLS. The billing department is rude and inconsistent. This place is absolutely terrible all the way around. Don't waste your time here. Being kind and on your game should be a requirement to be in the medical field. You guys need to up your game, a lot. read more

I have now had 3 appointments most unorganized staff I have ever seen. My appointment was a 9:45 wasn't taken back 11:30 then waited another hour just to get blood results. Last visit they never returned blood results until months after my problem resolved. I asked if I could get a 2 hour window and then was passed to the office manager. Who screamed at me to say people have no problem waiting. And if I did leave Jr how she ran the office I can take my results and read them my self. I am definitely never coming back. read more

Dr shelly tellman had always been super nice to me and very helpful. But her staff, namely nurse stoltz. Not completely sure how to spell her name, has consistantly refused to help me in any way. I'm a father of 4 and a husband in a single income home with a disability and I require fmla for my job. Mrs. Stoltz has seemed to have a problem with me from the moment I met her, I'm not sure why, but its come down to her refusing to see me for my fmla renewal resulting in the loss of my job. This refusal coming directly from her and not the doctor. Leading me to believe this was a personal vendetta towards myself. If you are in the same position as me I would recommend you stay clear of this office. At least until Dr. Tellman acquires better staff. Thank you. read more

Beware of this office. I have seen Dr Singh for over 10 years. He has always been good to me and provided me good care. I made an appointment at the Goodyear office for a emergency refill on a new medication. I arrived at 4:45 my appointment time and the office was closed. I called the next day and told them I was in much need of this medication. They pretty much told me who cares. NEVER AGAIN WILL I GO TO THIS OFFICE. read more

Terrible. Good luck getting in touch with someone via phone. An automated message will tell you to call back during business hours even when you're already calling during business hours. On the off chance that you do get through you will hold for 20 minutes, get to a human and then hold for 20 more. The answering service is rude and will only pass on a message and your call will not be returned. God forbid you should need something as important as oh, I don't know, medicine that is the difference between life and death! These medical practitioners will not refill your prescriptions under any circumstances (I.e. you're on your death bed) unless you go into the office for your quarterly labs. No exceptions during a pandemic even if the patient feels unsafe due to preexisting conditions and advanced age. You will hear "you should have taken care of that," well THEY SHOULD CARE ABOUT THEIR PATIENTS, answer the phone in a timely manner, return phone calls oh, and perhaps a bit of compassion. These people do not care about the health or wellbeing of their patients. They're not patients to them, they're customers. read more

just....rude. everytime. so they are consistent!!! On the phone or in person, RUDE. I'm done. Banner Health Care Verrado has the most amazing and fantastic customer service!! Why put up with these witches up front when you don't have to?? read more

UPDATE 11.2011 Dr. Willis (PCP#5970720P01) is now at: VHS Outpatient Clinics 13657 W McDowell Rd #207 Goodyear, AZ 85395 Phone (623) 935-6919 Fax (623) 935-4788 In front of West Valley Hospital in office building:) First Review 6.2011 We chose Dr. Jennifer Willis from our insurance webpage because they were close. We have had great luck getting quick appointments and good service during those appointments. Dr. Willis has a student practitioner who spends a lot of time understanding our history and problem and then briefs her prior to coming into the room. Her treatment plans have been Thorough and are making progress in getting answers for a long-puzzling health issue. Her staff has been great at helping us track down and get medical records transferred and overall we are very pleased with her and would recommend her to anyone seeking a primary care physician read more

Love the staff and the nurse practitioner. They are always on top of my appointment and coordinate all my appointment. With all the facilities at one place it makes it very easy. read more

I have been coming here for years. As someone without health insurance they have worked with me to make sure I can afford my treatment. They can usually get me in same day too which is wonderful. Great staff and Doctors! read more

Trash. Don't go here. Went in to see Dr.Tellman in February for chronic migraines and asked to have my head checked. She instead ONLY wrote me a script for Trazodone, which i told her i had used in the past and had bad side effects from. She didn't change her script, or offer me any other options (like a referral). I paid my COpay, left and never returned. I just received a bill for that visit in OCTOBER almost a year later, and it's stated as a BMI follow up? tried to call the office DURING business hours and was directed to an answering service that said the office was closed (they're not) and would ONLY take a payment not explain why i had a bill for the month of October. They're rude, and unprofessional. i also recall a very personal conversation happening between employees outside my room with no regard to the fact others were present. don't go here read more

You would think that you could trust your doctor but not here in conversation I was asked specific questions so that I could be billed for a secondary amd then had blood work screenings sent off which I didn't even know about amd a prescription called in that I didn't even ask for or know about. Very sneaky amd dishonest. A good doctor explains what's going on and why and is forthcoming about what they are doing. Be careful if u answer yes to Amy questions u might get billed. read more

I believe Dr. Singh is a good doctor but the other staffs? My husband waited 2, i said 2 hours for a scheduled first appointment. Id understand if its a walk in. There was just him and another patient in the lobby at 9am. Only to be seen by an unkempt NP, who proceeded to say she will be faxing over maintenance meds to pharmacy. Were they faxed? Only one was, the other one was not. Now she wants to see him to explain labs. Ive seen the results. Nothing significant if not normal results for her not to have faxed the maintenance med. Its a maintenance medication for gout that he is on for a very long time. Such an inconvenience. Its scary when you see another staff cleaning her nails too right? Very unprofessional. Now, my husband does not want to go back and wait 2 hours again to have his normal results of labs explained. Never coming back. read more

Shelly Tellman is absolutely wonderful!! Everyone at this office is extremely friendly. Shelly is very thorough and has helped myself and my family over the years. She actually saved my Dad's life last year. He was having shortness of breath and chest pains and she referred him to an amazing cardiologist who promptly diagnosed my dad and set him up with the most excellent heart surgery team EVER!!! One aortic valve replacement and a triple bypass later he's like a new man. Thank you Shelly for your outstanding work!! read more

Goodyear office i sat in the room for over 30 mins..this is unacceptable im aggravated and they asked me to come in for results.. Angry patient read more

My mom has Alzheimer's. I take her here and the staff are so patient. I am always calling Maria for questions because as a care giver it is hard to figure out what is going in with my 89 year old mom. I cannot remember the young lady's name the does the blood pressure check she is amazing as well. Very gentle with my mom as if it were her grandma. Maria has a ton of phone calls but never makes me feel like I am a bother when I call with my questions. Dr Aponte is great. It is like the older days when doctors took the time with you to answer your questions and not rush you through. She is very thorough. If she had not suggested we do a blood test to see why my mom was not eating that much. We would not have caught that my moms creatinine level was too high. I was able to take her to ER to get her immediate care and now she is back to get old self. read more

This place sucks! We have been there a few times for illnesses and other things. They leave to lunch early and turn the phones off at 1140am and lunch is supposed to be at 12pm. It is now 1:27pm and they are supposed to return by 1pm. Scheduling is a mess and you can never get seen, and when you do they are double booked, so you end up waiting forever while being exposed to all the other germs in the office. I went there when I was sick one time and got the wrong prescription which wasn't meant to treat my illness. I had to go back to urgent care and they told me I had something completely different and the meds I was given wouldn't even work for it. There is a lady-NP there who was seeing patients (not sure if she is still there) she sucked and didn't even seem like she knew what she was doing. When we have actually seen our Dr., Dr. Singh things are great and he is thorough but, its almost impossible to get an appointment with him. I have since switched pcp's for this reason and have yet to switch my other family members as well. Hate this place! read more