No show/No call…read more After scheduling an appointment to have my carpets cleaned, they did not show up. I called twice and never received a call back. They are not reliable, would not recommend.

I am a renter and needed to have my carpets cleaned with pet treatment. Ray was very responsive and…read morestraightforward with pricing. He did some quick, quality work and I am very satisfied with this business. May all these five star reviews speak for themselves.

We used Jet Steam Carpet to have our carpet cleaned and dried in the basement. John was very…read moreprofessional, thorough, honest and on time. He went over and beyond the job. You can tell he was a kind of contractor that cared about the quality of his job. We couldn't recommend him enough! We will definitely use him again and recommend him!

I can't recommend John and his team enough. He made the entire process easy and my carpets looked…read moregreat after! He recently completed two jobs for me and both times everything was wonderful. He was very professional, courteous and cared about the work that he did. I will definitely be using him again!

I recently hired David's Carpet and Upholstery Cleaning, and I'm thrilled with the results. Here's…read morewhat stood out: David arrived on time and each step of the process was clearly planned and executed with care. He was friendly, respectful, and listened to my concerns, making the whole experience pleasant. David took the time to explain what he was doing and why, so I understood the cleaning methods and the products being used. Our carpets look refreshed and feel clean, with noticeable removal of stains and odors. He covered high-traffic areas and ensured no mess was left behind, leaving everything neat and tidy. If you're looking for reliable, transparent, and effective carpet cleaning, I highly recommend David's Carpet and Upholstery Cleaning. Five stars from me!

David did an amazing job on cleaning our carpets, they look beautiful. I also asked him to look at…read morea couple of rugs with stains on them and he included the price of the spot clean with the carpet clean, which was already very reasonable. He was also very honest, advising me that it would not be worth it for him to take my rug in for cleaning because the stain would not come out (he did a spot check first). On top of that, he was respectful, professional, and VERY knowledgeable about carpet and rug cleaning. We will absolutely be using David's service again. HIGHLY RECOMMEND!

Super professional and the outcome was great. Definitely my go to for carpet cleaning.read more

I did an online quote, and he answered within a few minutes…read more Gary did a great job cleaning my carpet. His prices are very reasonable and he truly cares about satisfying his customers. I would definitely use him again.

"Shoreside Flooring turned my floors into a showpiece--flawless work, friendly team, and worth…read moreevery penny!" Shoreside Flooring knocked it out of the park! From start to finish, they were friendly, professional, and detail-oriented. The installation was flawless, the crew was respectful of my home, and the floors look stunning. If you want beautiful results and a company that truly cares, look no further!

I had carpet installed by Shoreside this week (11/27). Starting with Ryan right up to the…read moreinstallers, everybody was professional and courteous. The installers were in and out in less than a day. The rooms look great. The bedroom furniture was reset to its original setting without a hitch! Shoreside is a must for those who live in the bay area and are seeking professional carpet installation. They did a great job with the installation of new baseboard and trim in bedroom #2!

We have used Deluxe Carpet Cleaning for over 30 years and have never been disappointed. No matter…read morehow dirty the carpets are, the owner (John Stickley), can magically make them look like new. We moved into our home 35 years and still have the original white carpets in many rooms and John cleans them up beautifully every time. He does an outstanding job. We highly recommend him to anyone who desires excellent carpet-cleaning service. The Johnsons - Bowie, MD.

This is a superior carpet cleaning service. I will only call John to clean my wall-to-wall carpet…read more The light beige carpet was installed in 1986 and still looks beautiful. Plus he is professional and reasonable.

Excellent job. Professional and the price was of value. Carpet cleaning was done professionally and…read morean immediate difference was noted. I was impressed that this was a family owned carpet cleaning company with more than 10 years in business. And as an added value is one of the owners is also an electrician. A 2 for1 deal, can't beat that. Will definitely use that service in the future given the awesome job on the area rugs and the sectional. Highly recommend.

I had an excellent experience with Sir Clean A Lot! Lenny did an outstanding job shampooing my…read morecarpets. He was professional, courteous, and very thorough. My carpets look and smell amazing, and they came out much cleaner than I expected. Lenny took the time to make sure everything was done right and treated my home with care and respect. I highly recommend Sir Clean A Lot, and if you get Lenny as your technician, you're in great hands! Thank you for the fantastic service.

Very disappointed by the recent customer service experience. Most often times I do business with…read morebusinesses or individuals based on their character, their personality, their CUSTOMER SERVICE! From some of the reviews, it appears to be a missed opportunity so where do I begin. I can recall as a junior enlisted service member my senior leadership stated, you are as successful as the subordinates you lead. Remember Top - Down. This reminded to that as I made it through the ranks to take care of my subordinates but it made me reflect on me leading the led. So it pains me to to write this review; that the worse customer service I experienced was from leadership team members of Choice Floors. Such a disregard to implement positive customer relations has significantly tarnished my perception of the company. It was the constant lack of empathy and management's unwillingness to listen that was most frustrating. Every time I tried to express my dissatisfaction, I was talked over and told how I was trying to change the company's policy which I found not only accusatory but offensive. Offensive, as this was an attack of my character and this supervisor has never met me or allowed me an opportunity to express my concerns in regards to what may well been a miscommunication in the payment terms. It felt like my concerns were not being heard or respected. Understanding this is a business, fostering good working relationships to render service for future prospects and productivity quintessential, however, when a member is not in agreeance with an upset customer, gets combative, spend time time spewing judgment while trying to prove them wrong instead of finding resolve and de-escalated the problem sets esprit de corps of the company back as the consumer has lost trust in the company's capability to be trustworthy. But why does it matter, as I was told this is just my opinion by said supervisor. While this may have started as a potentially good experience, the customer care of both the Retail Sales Manager and the Director Internal Operations left such a disdain image for this company that I could not let this lack of professionalism in customer care go unnoticed. It was very unsettling to be going back and forth over the phone with a business professional with such an elevated title. I really I hope this is not the future for this company's Top - Down leadership strategy. Very Disappointed Consumer

Choice flooring was the second carpet store we visited in Calvert County. They managed to help us…read morechoose, estimate cost and install our lovely carpet before the other guys in Huntingtown showed up for the estimate. In fact, I called the other guys repeatedly to no avail. They never showed. Pathetic service! I HIGHLY RECOMMEND CHOICE. They are the RIGHT choice!