Took my tag in to be repaired only for it to come back worse than when it went in. Arrogant and…read moreaggressive towards me accepted no responsibility. Didnt have the professional know it all to deal with expensive watches and forgot to tell me the glass wasnt sealed in hence lost the glass at a cost of £120. Tossers

This really is personal service. The shop has been around for 20+ years and is a family-run…read morewatch/clock and repair shop. They have a fairly good selection of wristwatches which make good presents, and also sell second-hand watches, but the real value for money lies in the repair service. Battery changes on watches can be performed essentially while you wait and are very cheap. This is much better than the only other provider in town H Samuel who invariably decide to send it away to preserve the 'splashproof' only to return it to you 3 weeks later (and £25 down) and tell you that it is no longer watertight and they could not re-effect the seal adequately. More complicated services are on a collect basis but provided within a good timescale (usually within a week) and at a fraction of the cost of other providers. Excellent service from a couple who have been in the business for a long time. Inspires trust.