Had to cancel appointment and hope to reschedule for next week! Very quick response to answer my…read morequestions and graciously understood my need to reschedule!

Jason was awesome! Very reasonably priced and was able to come out and do the job within a week of…read moreme contacting him. Very impressed with the work he did!

I hired this company for a light kitchen remodel that included cabinet reconfiguration, cabinet…read morepainting and backsplash install. We started the project on October 14th, agreeing to an estimate of $11,800, and the project ended 6 weeks later with a final invoice of $15,500. The project was left unfinished, and the franchise owner ultimately refused to return to complete or correct the work left by the service technician. I urge you to read my experience below. This company does not act with your best interest in mind. * Painting was left incomplete in multiple areas. Entire sections were missed, not just touch-ups. * Custom cabinetry was not finished or structurally sound. The top was not secured, interior backing was missing, and paint was incomplete. * Backsplash installation had inconsistent grout lines, visibly misaligned tile rows, uneven cuts at the ends of runs, and no Schluter edging. * We were charged over $1,000 for masking and protection and removal, yet paint overspray was left on walls, doors, and personal property throughout the space including my kids' toys and bikes in the garage. * An electrical outlet behind the oven was left unsecured, hanging freely with no attachment to framing hidden behind my stove. This is a basic safety and installation failure. When it came time for the final payment, I told the office on a Tuesday that I would bring the final check on Thursday because I had questions. Thomas called me and told me that was inappropriate and disrespectful and alluded to civil litigation. He personally came all the way to my house to collect final payment. While there, he acknowledged that additional work was required to repair and complete the project and committed in writing to creating a repair plan as all work was the Done Right Promise warranty. Over a three week span, he successfully avoided me until I showed up to their office unannounced asking for answers. While there, the owner decided his team would not return to my home, saying I would be "too difficult" or "micromanaging" and that my standards were too high. He initially offered me a $4,000 refund, however $2,000 of that was from a discovered billing error that was only revealed because I continuously asked about the large discrepancy between estimate and final invoice. So I was getting $2,000 to finish the project, even though he charged me $2,000+ for the backsplash, $1,000+ for tape and masking, and $848 for a final punch list even though he never sent someone back to my house to complete the punch list. I eventually escalated to corporate, but corporate said franchises are individually owned and operated, and corporate cannot force the franchise to do anything. They can only 'strongly suggest' courses of action to the franchise owner's business coach. So in my case, the owner, along with his coach, decided not to honor the warranty nor provide a refund for what it was going to cost to repair and complete the work, and corporate won't do anything. After several weeks of refund discussions, I eventually proposed a $6000 refund to part ways and waive my right to the warranty. The owner's response to me was 'Thanks. A check will be in the mail." When the check came, it was for $5000! I emailed the owner and asked why it was $1,000 short, and he ultimately decided that $5000 was enough. Again, the owner, his coach and corporate offered no explanation at all. The owner eventually said it was simply a negotiation tactic to send me a check for less than what he agreed to. If you made it this far, I hope you think twice about moving forward with this company and the Neighborly brand. Ultimately, I have to take responsibility for this as I did sign the document saying work was complete. Though I was under the impression I had to do that to trigger the warranty.This franchise simply does not have the skillset for large projects. If you need a light bulb changed or a ceiling fan hung, I'm sure they're fine. From the reviews, it looks like they install killer doggy doors. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises. Also, do not rely on the Done Right Promise as a safeguard. And understand that if problems arise, resolution depends entirely on whether the owner chooses to engage, act respectfully, and honor his word, not on what the brand advertises.

Requested quote on new kitchen counter tops, they came & looked & said I would receive an estimate…read morewithin 24 hours. I waited 4 days & called them, they said they would have someone call me...............that was 3 weeks ago, still have not heard from them. Awful buisness practices. When ever a contractor say they have to go back to the shop to figure an estimate, find another company to do buisness with. A professional can tell you on the spot the cost.............

Tim is very capable of handling any job you need done. His prices are reasonable and he is prompt…read morefor your appointment. I highly recommend him!

Had them come out to seal up a window leak. They came through and replaced window seals. It handled…read moremost of the rain issues but on hard rains it still leaked. I asked them to come back out to give another look. They agreed and we scheduled a time for them to come back. They no call no showed me the day of the appointment. I contacted them the next day and asked to get back on the schedule. They said sure and i never heard from them again. Not a great way to spent $321 pricey service with low quality results.

Sparks Remodeling is 10/10! We had some crown molding that needed to be fixed throughout our house…read moreand Josh did an incredible job. He is a very hard worker and took the time to make sure everything was perfect! Would absolutely use his services again!

I don't know how to express in words what a great experience we had with Sparks Remodeling, and…read morewith Joshua in particular. Five stars is not really enough to get across how happy we are with his work. Earlier this summer, we found ourselves in a position no one wants to be in: dealing with an unexpected family loss. Compounding this situation was the fact that it occurred in a city that was not our own. Moving forward from this experience was going to be hard enough, but it also came with some pretty substantial home repair/renovation projects that needed to be done ASAP. Doing so in a town that is not our residence, and with contractors with whom we were not familiar, made it even more challenging. Through Yelp, we took a chance on finding a contractor to do a test run with a small but time-sensitive project, and Joshua came through with a really great bid and personal touch. His communication was exceptional, and his personality stood out in both in our online communication and again when we met in person. Most importantly, the care and commitment he brought to even this small project, plus the humanity and empathy he showed us during a really difficult time, made all the difference. We relayed to him the scope of the home repairs needed going forward, and asked if they were within his comfort zone. When he responded positively, we told him he was our go-to guy for every project needed on that house, and that we trusted him implicitly to do the work independently. He didn't let us down. He sent photos of his progress and gave us honest appraisals of what could be done, and what prices would be for labor and materials. He worked on a tight timeline and got the work done on time and on budget. Moreover, the quality of the work that he did approaches the level of artisan, not just contractor, to the point where I'd employ him for our own home projects if it was at all possible (it's not, sadly). I don't know what else I can say to relay our impressions of Joshua. He's the best contractor I've ever worked with, and I wish him nothing but success in the future. If you get a chance to work with him on a home project, consider yourself fortunate.

I needed some general updating and refurbishing of my water well , and pexing my homes plumbing ,…read moreMichael W. Did the work with excellent quality , and professionalism. I highly recommend Casper's Handyman Service , The Value for the money spent is exceptional. Michael's multi faceted Skillset is hard to find. You can trust him for all your minor home repair needs ,whether you live in a house or doublewide, Michael W. can fix it with a quality repair !

From the owner: Casper Handyman is a company that has over 20yr in the construction industry, which includes…read moreinterior/exterior painting, bathroom remodels, fire damage restoration, kitchen remodel, vinyl flooring, tile repair, sheet rock repair, sheet rock insulation, taping and muddying, installing fixtures, water well services! We make it our number one priority to make sure that our customers are satisfied in all of there home projects. We strive to provide a great result for the customer to make sure that their dream is achieved! We don’t leave until you are satisfied! Let’s us take on your next project!!

Worst handyman EVER!!! Don't know how he got all the good reviews. Made the mistake of paying him…read morefor half of the jobs I needed done. Had to fire him before he even finished.

Did a great job. Responsive and got the job done. Definitely recommend his service. Price was…read morereasonable and affordable. Came and did the service I asked for quickly.

Hired this team to declutter my childhood home. This amazing family-owned business absolutely…read morerescued my parents from becoming guests on the Hoarders TV show. They were probably one of the hardest and fastest working teams I've ever worked with in any home-related projects! Clear communicators, customer-service minded, good pricing, no gotchas--straight forward. Over the week long project, I found myself leaning on them more each day to not only do the decluttering but help me strategize on redesigning the remaining house items. The home flows much better now and feels clean and spacious--AMAZING!!!

Service was wonderful and owners were honest about services provided beforehand. Will definitely…read moreconsider using again.