Today we needed flowers in Panama City for a funeral. We…read morecould not locate a florist near Lynn Haven that was open and able to help (due to the storm). Susan Sowell at Andalusia Flower and Gift Shop prepared a breathtaking basket of very fresh yellow roses, Daisies accented with palm and Baby's Breath and had it ready for pick up in just an hour. Great service under time constraints and wonderful Caring and friendly businessWe will be back. (They are no longer on Church St . Their address is 840 W. Bypass)

Worst customer service ever. Could not fulfill an arrangement that was on their web site. And did…read morenot take the inattentive to even come close to the one I ordered. I called an hour before they closed and gave me a lame excuse on why they could not deliver and my delivery point was only 5 miles away.

I live in CA and needed flowers sent to a dear friend in Al . I called the first available florist…read moreand a child answered asking me to call back later... lol. I called Evergreen Florist and they helped me right away set my flower delivery up and ready to go! My friend was delighted with her beautiful flowers and it made me happy too! Customer service was great!

The best florist , great service and owner is super helpful with all your flower needs. Reasonable…read moreprices .

I needed last minute flowers for my friend's birthday and made a special request to include a…read moreyellow butterfly, even if they could only draw it on the enclosure card. I was a little sad that the teleflora arrangement I had picked out could not be made, but when I got the picture from my friend who was in tears because of how perfect it was, I was blown away too! It was everything I asked for as an alternative (glass container, purple and white and yellow flowers) and the butterfly was the star!! Very full and fresh and I am over the moon at the service and value this arrangement and delivery were. Well done, Prattville Flower Shop! Thank you real big from Texas.

Great compassionate customer service. The floral arrangements were on time and stunning for my…read moremom's funeral. I would recommend to anyone looking for any occasion.

Cherrie helped guide us through the process of selecting flowers for my mom's funeral. She was so…read morethoughtful and helpful. She called her supplier while we were in her shop to ensure the flowers we requested were available. Even made recommendations for substitutions that turned out wonderful. Overall, the casket arrangement was exactly what we wanted. Thank so much.

Extremely disappointed. I placed my order over the phone for a spray for a classmates funeral…read morespecifically stating that the ribbon needed to have our school colors and class year. Fortunately a classmate stop by the funeral home only to discover spray was delivered but did not have a ribbon. She dropped by Maxine's only to be told they don't put ribbons on sprays and that she was not told that in the order. She, ( I believe her name was Linda) did not try to make the order correct nor sympathetic. Troy is a small town and normally known for being close community . Even though I don't live there anymore I felt like I could trust this business to handle this sensitive time . There was no customer service , did not respond to e-mail etc. So in my opinion your are better ordering from the other flower shop in Troy. D.C. Curtis

I have had a great experience each and every time I've been to Maxine's Flowers & Gifts and that's…read moresaying something after 30 years . They have always done their best to help me with anything I needed . They seem to have exactly what I wanted to send to someone . The gift baskets were great and the Flowers were incredible everytime .