excellent work was done on cleaning the septic tank, at a reasonable price. when needed, we will…read moredefinitely contact this company again

From the owner: Call for any septic repairs, maintenance, inspections or emergencies - (250) 937-1877read more

Great value, called Tyler for a RV pump out and he was able to get out next day! very impressed…read morewith the urgency and quality service he provideD

Horrific! Only actual satisfaction from doing business with…read morethis company was Rebecca, she was professional, assertive and actually able to get a hold of, I felt she really tried hard to give actual respectable customer service. Tyler... not so much. Very polite when you could get a hold of him but that was very far and few between. I had a scheduled appointment a month in advance... no show. After many calls to Tyler I finally received a call after leaving a text message followed after a few voicemails, I was assured the driver would be there 2 days after original scheduled date.... Again no show. I reached out to Rebecca, she was very apologetic and offered a free pump for scheduled appointments that was a no show, well 3rd time wasn't the charm... again no show. The communication between Tyler, his driver and what is actually important in running a successful customer satisfied business is well down the pooper... fitting right? Except don't expect your time, efforts or calls to actually be processed or pumped out, you'll be waiting. Thanks again to Rebecca for her communications, hopefully the rest of your company follows suit soon. As a business owner myself this was absolutely the worst communication break down, lack of organization I've ever seen, no excuse for that 3 times in a row. Save yourself time and book save on septic or any other local septic company for your septic needs. Your times worth it.

We were given Bob's name through the fellow who emptied our septic tank and discovered the pump was…read morenot working. He described Bob as a "good guy". This is an understatement. Bob and his son quickly assessed that our issue is not with the pump itself but rather the electrical connection. They problem solved this tirelessly and were able to remove a box from one outside plug and reinstalled this allowing the pump to work. Although not a permanent solution, this certainly has bought us time and is considerably cheaper than getting a new pump. They worked on site for approximately an hour. The charge? Nothing. Bob said it was not about money but helping people out. What an extraordinary, encouraging and heartwarming experience. We are very grateful for both their service and the imparted message.

I highly recommend Bob! He came to look at my system as a warning alarm kept turning on and off. I…read morecouldn't find my tank, so Bob and his brother in law started digging (can I just say his BIL was in his dress shirt, all ready for thanksgiving dinner, and it was 30 degrees out!) He identified the problem (needed a new pump) told me where they were on sale, and walked me through the install and said to call him if I had any issues, which I did not because his instructions were flawless. He refused any payment stating: "sometimes people just need a little help" You don't find people like Bob everyday. He is a gem of a human

Fantastic service from Eduardo at Septico! He did an excellent job cleaning and maintaining my…read moreseptic system, but what really set him apart was how much time he spent explaining everything to me. After living in my house for 5 years, I learned more about my septic system from Eduardo in 2 hours than I had the entire time. He was professional, responsive, honest, and gave me a price upfront that's exactly what I paid--no surprises or funny business. He gave me genuine advice on how to keep my system healthy and running strong. A true professional and a genuine businessman. I'll absolutely use him again and highly recommend Septico!

Very nice and very knowledgeable. This was the first time having my septic tank pumped always have…read morebeen on sewer. Eduardo was easy to work with and will be the person I hire the next time I need my septic tank pumped. Thank you and see you next time. Overall cost was comparable to other, first time going through Yelp projects as well and was smooth!

They are amazing in every regard! amazing in communication, manners, kindness, & fairness,…read moreprofessionalism & knowing what they are doing!!! Jackie, Cameron, Zack thank you all for such a great service!!!

These fellas did a septic system inspection for us on the Sunshine Coast, at a property we are…read morepurchasing. They arrived on time, they were swift, professional, and gave us great tips. Very nice guys too! I highly recommend them. We will use them for all our future property investments/purchaces on the Sunshine Coast. Thumbs up, guys!

Really happy with the service. They price was competitve…read more They arrive when they say they will. Staff was friendly and they offer good service - and will give you reminders so you don't have to remember to call in five years. Would highy recommend.

Great service!Greg went out of his way to deal with a situation that was a little more complicated…read morethan we initially anticipated.He got it sorted in a calm and professional manner.Thank you,Greg!

Dave and Tyler are the all stars of the Vac Truck business , neat , professional, and got the job…read moredone quick and very thorough..... they are finishing up now and I must say what a couple of great guys ! Will hire these guys again and again . Thank you guy very much

When I was scheduling the appt, I was told that masking and social distancing would be required to…read morekeep their people safe. I agreed. Tyler came out, was respectful of COVID-19 boundaries, did a great job, explained whatever I wanted I wanted to know. We had hired them in the past and will definitely have them back in the future.