So these are just the facts about JC, John, and National Fire Protection. When I was hired, I heard…read morethrough a sprinkler tech Sam that they go through people like crazy. I was written up for a service call that was already fixed. Told them that they didn't care. A woman cut me off on the freeway and messed up my van. National fire did not fix the van at all. I had to drive it around for months. I asked and asked, but they wouldn't do anything. I was written up for a target employee leaving his shift and not opening doors for me to do my job. (I watched him walk out the front doors with a fifth of alcohol) They had me working in northern California and Southern California, pushing me into exhaustion constantly. I was sent on service calls that needed 2 techs, I asked for help, and they did nothing. When you speak to John in his office he keeps his airpod in so JC can creeplie listen in (I knew what was going on and told John to put him on speaker phone) didn't get that. JC must be insecure. They have unlicensed sprinkler techs working for them (just a fact) Their sprinkler techs would show up extremely late when they were scheduled with me. They did not provide me with a UL listed Solo Test kit to properly test the fire alarm systems. (That's literally a requirement in the NFPA 72) They hired some "GREEN"cat that didn't know how to use a multimeter (I literally watched him confused acting like he knew what to do, then walked over and moved the leads on the meter to the proper location to measure DC volts for batteries. He was also extremely late) I wasn't given a credit card to get any materials I needed for repairs. (I literally used my own money at times without reimbursement) In the end, JC came to a San Diego target interrupted my annual that was supposed to be done before they opened insulted me and blamed me for things that I didn't do or were out of my control and let me go. (It was very unprofessional) I felt manipulated and lied to, lied about. It felt like National Fire Protection was trying to ruin my career. Later, I heard the owner "just cares about putting gas in his boat." I wrote these these truths here because they are affecting my future employers' opinions and making it extremely difficult to get a job. And I need to pay my bills. None of this BS was fair to me. I wouldn't work for them if I were you.

They are not trusted company! I live in Lake Elsinore.I…read moreordered Fire Sprinklers cover caps Estimated value $300.00 plus work $100.00 When I canceled order ,I returned caps not used The company charged $427.00 And told me they will return just $150.00 The rest money they charged for technician visit ($250.00) ,just visit, nothing work done. But the worth part I still don't get my refund yet after more than one month. Unbelievable, but true!

Fast and efficient service and annual certification of your fire extinguishers, if needed.read more

I went I on Friday & I was welcomed when i walked in. Very helpful guys, they helped me find all…read morewhat I needed and the prices are great. I would recommend this place . They have good quality for all my needs, Thank you for your help. Rivera

Horrible service. I cant believe they have 5 stars when they are not the best out there. I got…read morecharged for them doing NOTHING!! They told me nothing was wrong so I payed more than $100 dllrs for them just coming out. I was not supposed to get charged for any service fee but yet nothing got done and I had to pay. The guy taking care of the matter started rolling his eyes and answering with an attitude at my boyfriend when he asked why so much and for what reason. I guess you learn from these companies that you have to do more research when hiring them for service.

Horrible company. Unprofessional. I was cussed out over the phone because they charged me wrong and…read moreI didn't understand why. Steven does not know how to run a business because he changes prices for every company. I know many restaurant owners that are old friends that I referred to them and they all have different prices on the same jobs I get done for my kitchen. Everytime they come they half ass the job and leave too fast. They always need to come back other days that cut into business hours. Brandon is loud and unprofessional he is the one who yelled over the phone. I wouldn't hire them. You can tell they are a company that is just there for the money.

We failed final inspection due to their design/installation. When I raised it, they insisted it was…read more"per plan" and tried to bill us to correct it. If you make the mistake, you fix it -- you don't charge the customer again. Poor accountability and not professional.

We had a pinhole leak in our fire sprinkler system dripping onto product in our warehouse. I called…read moreAvance Fire Protection and they sent a technician out the same day to fix it. The team was professional, prompt, and efficient, and the repair was done right the first time. Their service provided excellent value--high-quality work at a fair price--and gave us peace of mind knowing our fire protection system is fully operational. If you need fire protection services, commercial sprinkler system repair, or emergency fire sprinkler service, I highly recommend Avance Fire Protection. Their fast response, expert knowledge, and reliable service make them a top choice for businesses looking for quality and value.

Drilled into a fire sprinkler pipe in my house and they did a great job coming out and fixing that…read more Reasonable price too.

Only writing this review because I noticed there weren't many reviews in 2025. We have been using…read moreAndy at our shopping center for 7 years and he has done a great job fixing whatever issue arises; backflow testing, required 5 year testing, re-piping fire sprinklers. And he takes care of all the compliance documents. You name it he does it and at a reasonable price. Thank goodness for Andy!

I am the Maintenance Technician at an apartment complex. I needed help with something that is way…read moretoo complicated to explain in under 400 words. But let me tell you, as complicated as the situation was, Michael stayed with me on the phone, and walked me through the situation that took over an hour to resolve. And he did it courteously and patiently and very professional. I never come on here to leave reviews, but I was so impressed with Michael's customer service I was willing to go through the tedious process. Thank you Mike! I hope you get a raise immediately!

Testing fire alarms for over an hour traumatizing my pets. If you all were worth your own salt you…read morewould be able to complete testing much sooner.