This was a Yelp project to which accurate moves by Mike responded quickly. He asked some great…read moreclarifying questions and immediately provided a quote which was far more reasonable than any of the other submissions we had in Yelp projects. Mike, and his colleague Scott, showed up in a nice large truck and loaded up quickly within an hour. They were efficient and took great care to make sure that none of our items were damaged. The move was from Rocky River to Vermilion and within 3 1/2 hours, everything was deposited in the new location with care and attention. I was really pleased with all of the communication I had with Mike in person and electronic. They were repeatedly willing to move things around in the new location to suit our needs and that was really nice to see. It was a full service move and I cannot recommend accurate moves by Mike enough!

These guys were a well-oiled team! They worked hard, didn't take breaks (except lunch on the way…read morefrom my apt to the storage unit) and kept moving at a great pace. Their kindness cannot be overstated. As an example, they found my beach chair in my things and sweetly surprised me when I turned to see they had set it out for me to use while they moved things into the unit. That's the thoughtful extra mile we all want from people we hire. The owner, Mike, was really great to work with. His price was hundreds of $$ below 2 other movers. He also had a set price and stuck to it! I moved every 12 to 18mos. These company is by far the best I ever worked with! Hire them-you won't be disappointed.

They were on time and very careful with my furniture. I was quoted on 2 men and 3 were sent…read more Still within my budget.

Showed up after what appears to be a last minute thing, looked around and said nope, your not ready…read moreto move, which was a lie and they entered with an attitude like they did not want to work. Have moved across country and never had a mover just up and leave!!! Do not recommend at all, if 0 stars were an option I would give them -5

They could have done better. Unfortunately, a few things were missing and had to be brought back…read moreand one of the legs to my ottoman was missing. Plates and cups that were packed were broken. No one was reading the "fragile" signs written on the boxes. And when they arrived at my new location not all the boxes ended up where they should have been placed. I paid a lot of money and don't feel like I got the quality I deserved.

The came next day with 4 guys. They showed up on time and worked hard cleaning out a hoarder house.read more

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

1 Star -- A Terrible Moving Experience…read more I cannot recommend this moving company. Our experience was extremely disappointing from start to finish. The movers were rude, unhelpful, and unnecessarily rough with our belongings and our new home. At one point, we asked one of the movers to please be more careful with our walls. His response was, "What do you want to do, this yourself?" That response was incredibly disrespectful and completely unacceptable, especially when we were simply asking them to take reasonable care of our home. There were also significant problems with our belongings. A number of items were misplaced, and some table legs were eventually found in the company's Lost and Found. When the company offered to return them, they were left at our old address rather than our new address, which was yet another unnecessary problem we had to deal with. Even more frustrating, the movers left a substantial amount of our belongings at our old address, telling us they didn't have enough room in the truck. This included heavy items such as our treadmill and rugs. We were then forced to spend several additional hours and our own money hiring another moving van to retrieve and move the items ourselves. When I contacted the company about receiving some compensation for the problems we experienced, I was asked to sign an NDA agreeing not to speak negatively about the company in exchange for receiving some money back. I found that extremely troubling. After such a poor experience, I believe customers should be able to honestly share what happened to them rather than being asked to agree to silence in order to receive compensation. Moving is stressful and expensive enough without having to deal with careless handling of your belongings, items being left behind, belongings being misplaced, disrespectful behavior, and then additional out-of-pocket expenses to fix problems that shouldn't have occurred in the first place. I would be extremely hesitant to use this company again and would strongly encourage anyone considering them to look carefully at other options. This was one of the worst customer service experiences we've had, and I cannot recommend this company based on what happened to us.

I needed to move 1/2 mile down the road. They showed up on time and were fairly efficient. However,…read morethey caused damaged to my floor, walls, and furniture. When I contacted the company they asked for documentation, which I provided. They initially said they were offer $50.00, but then never heard from them again. They cause deep scratches in my hardwood floors, scraped up a wall, and damaged a desk. I would NOT recommend using them.

Moto movers showed up on time and delivered on time. They provided a private move from Ohio to…read moreTexas for a flat rate plus tax. There were no surprise charges or extra charges for stairs which was really nice. They did a really good job nothing was broken or lost. I would recommend this company.

COMPANY STEALS FROM CLIENTS. My family had the worst experience with this company. We recently lost…read morea mother/grandmother. We have been cleaning out the house. It's not in the best condition but the 4 men they sent stole money, purses and memories. Memories we will never get back. The peace of mind and security is gone completely. The joke of a owner "Jason" was more concerned about his reputation and his company that he blamed us for it happening. This is your lively hood and you have a family. That's nice but what about your clients lives and family? What about your clients safety and security? Although he was able to get some of the items these thieves took it upon themselves to steal he took days to return the items. And if the stealing wasnt bad enough, the men you sent damaged the furniture and appliances. How could you? How could you hire such despicable people? How dare you blame us and tell us to be reasonable!! Never will recommend this company or remove my review. Have the life you deserve.

From the owner: THE 1 review they letting show is not for our company an ex employee WORKED with them on their OWN…read morewe did not do that job Watsons Family Moving is a premier, low-cost moving company proudly serving the Cleveland, Ohio area and specializing in seamless Long-Distance Moving. With over six years of dedicated experience in the relocation industry, we have built our reputation on a foundation of trust, professionalism, and unparalleled customer care. Our Commitment to Excellence Moving, especially long-distance, can be a complex and stressful endeavor. At Watsons Family Moving, we transform this challenge into a smooth, worry-free experience. Our family-focused approach means we treat your possessions with the same care and respect we would give our own. We understand the nuances of interstate travel, from meticulous packing and secure loading to timely delivery and careful unloading at your new destination. Why Choose Watsons Family Moving? Long-Distance Specialists: Our core expertise lies in moving you across state lines. We possess the logistical knowledge and specialized equipment to handle the unique demands of long-haul transportation, ensuring your belongings arrive safely and on schedule, no matter the distance. Unbeatable Value: We are committed to providing low-cost, high-value moving solutions. Our transparent pricing model means no hidden fees or last-minute surprises. Local Expertise, National Reach: Based in Cleveland, Ohio, deeply familiar with Cleveland

This was the best moving experience I have ever had! And I've moved a lot!…read more James and his team were punctual, careful, and friendly. They got our move done faster than expected and each one was a pleasure to deal with Hopefully I won't be moving for a few years, but if I so, I'm going with Leader again, and requesting James and his team.

My movers were completely high on DRUGS during my move. It took way longer than necessary due to…read morethem taking cigarette/weed breaks every 15-20 minutes. We told them a few times where things were supposed to go, however my husband ended up having to go behind them and move everything again because they put everything in the wrong rooms. They were likely way too high to remember where things go. My entire house and my expensive furniture smelled like weed. When I told them I didn't appreciate them doing my move high as hell. They then proceeded to become very rude and aggressive. I called the office to report their behavior and I was sobbing crying . I was told no managers are there on weekends and a manager would call Monday. That never happened. WORST MOVING COMPANY EVER. Run away!!!! Do not use them!

When I asked Kelvin to move a Hamilton studio upright piano from Elyria to Euclid, Ohio ( a 30-mile…read moretrip) he gave me a very reasonable $350 quote. I hesitated a bit, thinking that maybe they would not have enough movers, so he then said he would be sure to have 4 men, but requested $400. That was still very reasonable, much less than other movers I called. He arrived a week later with the truck, 3 other men, many straps to keep the piano stable in the truck. What amazed me was that he then proceeded to wrap my 60-year old piano in plastic, further protecting it from damage. The men were super polite, and they made the transport within an hour, moving into my friend's home flawlessly. I highly recommend this outstanding team! Just one more item: I did prepare a written contract with the agreed-upon quote and delivery address. Kelvin gladly signed it, keeping his copy and returning mine. This gave me peace of mind that I might not have had otherwise when hiring someone I did not know. One other customer mentioned that she texted his quote to him to confirm the amount, so that is perhaps an easier method for confirming the price. Recommendation by Zandra Richardson, Elyria, Ohio

Great communication throughout the entire process. Arrived on time. Worked very hard, great service…read moreand value. Would definitely hire again.

I'm not really sure why this place has a 1 star rating, but honestly I couldn't be more impressed…read morewith them so far. Tanya is truly a delightful person to work with. Not only is she an absolutely pleasant individual, but she is very efficient. Tanya showed me several potential units, and when I came back to sign up to rent one of them, I was in and out with 0 hassle. When I asked about using the free moving truck they offer, again Tanya was incredible in assisting me in a very timely manner to meet my not only last minute request, but she was also helpful in maximizing the time I had to get my stuff and still get the truck back in time. Simply put, if everyone that I dealt with in life was as amazing as Tanya, I would be very pleased. 5 star customer service, and a genuine smile and personality makes all the difference.

UPDATE: 4/1/26- BE CAREFUL HERE GUYS…read more After posting my original review, I was contacted by management and asked to follow up directly. I did, and I'm sharing the outcome for transparency. My unit was located on the third floor, and I was informed that there are no cameras on the third and fourth floors( Go figure!), only on the first and second floors and at entry points. This was not something I was aware of when choosing this facility. I was also told that they are not required to disclose this. I purchased a disc lock from the facility based on the expectation that it would provide adequate security. After the incident, we researched the lock and very easily found information that the locks were easily pickable , which raised concerns for us. We also had concerns about aspects of the unit area (specifically the upper gate structure). From our observation, there were some protective barriers ar the top but there appeared to be openings/gaps. These openings raised concerns about whether the area could potentially be accessed from above. During the conversation, the representative emphasized that this is a secure and well-managed facility. However, this did not fully align with my experience. There were MULTIPLE instances where I had difficulty accessing my unit, even one instance where I was locked in the facility and unable to exit and had to call for assistance. There were also times I could not access my unit at all. Each time these issues occurred, I contacted the facility to report them. Based on those interactions, my understanding is that the facility had been made aware of these access concerns, and they were not fully resolved. I shared these concerns again during our conversation. I was told that if they had been aware of these issues earlier, they would have addressed them, and that my feedback would be passed along to leadership. I was also told that my suggestion regarding adding cameras to additional floors would be shared. Ultimately, I was told there was no evidence available regarding what occurred and that the facility is not liable for the loss. As a result, I am left dealing with over $15,000 in missing items with no resolution. I'm sharing my experience so others can make fully informed decisions and carefully evaluate the level of security and accessibility that meets their needs before storing valuable belongings here.