Over 3 -4 years my husband and I have driven to Metropolitan 4 times in the middle of the night…read morefrom Evansville, IN for breathing issues and pneumonia in 2 of our English bulldogs. We cannot recommend Metropolitan highly enough. The level of skill and compassion are not to be matched. We've worked with 6 - 7 doctors and they were all amazing. The support staff is incredibly compassionate. There is no doubt they saved our Darcy's life. Yes, they are expensive, and yes, sometimes when they have emergencies coming in all at once for triage, you may have to wait awhile. But we're talking about our pets, who are our family. I'm incredibly angry that the Evansville emergency pet clinic drastically reduced its hours, but we feel safe knowing Metropolitan is there if we need them. Roberta & Bill N.

I want to share our recent experience with Metro Animal Hospital so that others can decide for…read morethemselves whether this is the type of care they want for their beloved pets. Our family recently lost our cat while under the care of Metro Animal Hospital, Clancy, during an emergency situation. What made this loss particularly traumatic was that we were inadvertently left on the phone and listened to portions of his euthanasia as it was taking place and there was struggle and unrest. We were awakened from a dead sleep and found ourselves listening helplessly as our beloved companion's final moments unfolded. Afterward, we brought our concerns to the hospital, initially seeking compensation, but really what we ended up seeking was acknowledgment, compassion, and an understanding of the impact this experience had on us. The hospital reviewed the case through its board and ultimately determined that informed decisions were made, appropriate care was provided, and no further action was warranted. While they expressed condolences for our loss, they did not acknowledge that allowing a family to hear a struggling and chaotic euthanasia taking place over the phone was a significant failure in communication or care. For us, the most painful part was not only losing Clancy. It was feeling that the emotional trauma of the experience was never truly recognized. What this interaction taught us is that when difficult situations arise, Metro Animal Hospital's approach appears to be centered on policies, procedures, and medical decision-making rather than on relational repair or addressing the emotional impact on grieving families. We had received excellent care there in the past, which makes this experience all the more heartbreaking. I am sharing this not out of anger, but so others can decide whether this aligns with what they would hope for during one of the most vulnerable moments of pet ownership. Clancy deserved a peaceful passing, and every family deserves compassion, acknowledgment, and support when saying goodbye to a beloved member of their family. Never did they say that they had implemented new policies making sure another family would have to go through what we went through. This is what truly makes us sad.

First time visiting this vet clinic for being a first-time dog mom. I went there to get my dog a…read morephysical check-up to make sure that my dog is fully healthy and ready to socialize with other dogs. They did a great job and explained to me what my dog needed and be all update with vaccinated since the other vet clinic did not. I would come back for the next update health for my dog.

Love all of the staff and vets here. They've been instrumental in helping my Shih tzu puppy with…read moreher liver issues. They were very proactive about abnormal bloodwork and referred me to MVS for her CT and surgery which was successful. I've used them for many years (with my late Shih tzu who had many health issues) and trust their judgement. Yes the price can be a little higher than other offices, but I feel like the service and the quality of care is more than worth it. I've seen every doctor here and they're all great. I do my own grooming for my puppy but their grooming services are fairly priced and I was very happy when I did use them. I drive from Shepherdsville which says a lot about how much i like this practice. My dogs are my babies and I would definitely recommend!!!

This is a really nice veterinary office for Lyndon area families with pets. I had been taking my…read morepet to the vet they were with at the rescue organization which is quite far across town for me. I watched many posts from locals about vets and decided to finally make the move to down the street instead of across town! We just had our second annual exam here at Lyndon Animal hospital and both experiences were pleasant. It's not outrageously expensive but it's not discounted. It's almost dollar for dollar what we were paying at Hopewell Animal Hospital, but proximity and service beats distance and same level service. The staff is friendly at Lyndon Animal Hospital and the facility is clean and fresh. I recommend!

Such an amazing experience here. i was able to get a same day appointment (as a new patient!) to…read morehave my cat checked out for a skin issue. they addressed all my concerns, talked to me about options with pricing, and I never felt rushed. Dr. Lawson was fantastic and knowledgeable, and the whole staff was kind and gentle. Basically no wait after checking in, and they have an affordable in house pharmacy so I was given the meds before I left. I certainly recommend this place for any pet owner looking for great, affordable care! bonus, they have a special for first new patient exam free! check their website out.

Dr Mitchell is a wonderful person and an excellent veterinarian. The staff is excellent as will I…read morehighly recommend Westport Animal Hospital,

After my last experience, I won't be going back. If you enjoy a clinic that smells like chemicals,…read morebeing charged without consent, and rude staff... this is for you. I called to have our dogs scheduled for dental work and the receptionist kept avoiding my direct questions. She kept saying this is what you will have to pay for, but wouldn't say how much. I am not going to schedule if I don't know the cost. So, I asked again for specifics. She got annoyed by my questions, put me on hold out of nowhere, then came back and said this clinic wasn't the right fit for us. I mentioned how confusing this was bc it is their job to answer questions about pricing and what the surgery entailed. Especially since I have been taken advantage of at this clinic. When my cat was last brought in, the vet completed x-rays without my permission, even though I was in the other room. That cost an additional $300+. Everything about this clinic is a bit sketchy and they were right, this clinic isn't for me. I prefer transparency and kindness.

I want to thank Dr. TJ Stickler and his staff for their compassion and dedication to providing the…read morebest care for my two cats, Zuma and Jasper.

An outstanding clinic! Several vets on staff. They are caring and compassionate. I've a customer…read morefor years and do not hesitate to take my dogs there if treatment (good or bad) is needed. Highly recommend them!

Would not recommend. Insanely overpriced and inefficient. Our cat was having urinary troubles and…read morewas obviously in pain. We took her in and they took a urine sample, prescribed her nothing in the interim, and then took over two weeks to get back to us with results. The bill was horrible. They said it could possibly be a bladder stone and quoted us over $750 for x-rays. We took the cat to another vet where within two days we had urinalysis results, pain meds and antibiotics, and an x-ray for $75. Do not go to this vet, there are much better options out there.

These people really care for your animals! They are very sweet and caring. They will make sure your…read moreanimals are comfortable and they take their time with the animals. great place! I will say they are very pricy though.

Can't say enough good things about this place!! Coming from NYC where every vet clinic is owned by…read morea private equity firm and tries to squeeze out every penny possible (I once paid $711 because my pup had dry eyes and needed eye drops), Seneca Animal Hospital is a breath of fresh air. My dog used to shake with anxiety when we went to the vet- not anymore. When he went in for surgery, the front desk staff let him hang out with them before and after surgery. When I have a concern, I text them and always hear back within an hour. Like I said, I can't say enough good things about these people and I highly recommend them to every pet owner I meet!

I have taken my dog to Seneca AH since we got her as a puppy 14 years ago, when Drs. Green & Riney…read morewere there. I loved it, they were always great to work with, and the front office staff was super helpful as well. NOT ANYMORE! Imagine my complete shock and devastation when my nearly 14 yo golden doodle has a stroke on a Monday night and I have to call them the next morning to get guidance only to be met with a voicemail stating the staff were all meeting but they'd get back to me. I left a message sobbing, saying I think she's had a stroke and need to discuss next steps with her vet. FIVE HOURS LATER, I get a call from a receptionist who says they didn't realize they forgot to turn their phones on that day but assured me the doctor would call me back. She NEVER did, although I got a call back from another office staff member THREE DAYS LATER!!! I had already put my suffering dog down with the help of Lap of Love(which I can't say enough good things about). I still have 2 cats that have been at SAH their whole lives but I don't care, I'm moving them. I will NEVER go back to SAH. Their lack of compassion is something I'll never forgive. If I could give negative stars I would

My animals are EVERYTHING. Like I am one of the people that would not come out of a burning…read morebuilding without my animals. Like I am the person lobbying for a DB to track people who abandon/abuse animals with forced registration so that they can't ever adopt or have anything to do with animals again. Keep that in mind with reading this review. My mom knows how I am about my babies. I was recommended by her, an endowed chair at University of Louisville to take my animals to Barbour Lane Animal Hospital upon moving to Louisville. I only mention her position to say that she sees & talks to ALOT of people as part of her job. She told me that all the professors & students that have pets & they take them there as the Vets are amazing. People drive from South Louisville & downtown up to Barbour Lane Animal Hospital to get the best care for their fur babies. I LOVE LOVE LOVE this Animal Hospital for sooooo many reasons: 1. The STAFF (front desk folks, techs, vets, and resident cats) are super friendly and it is clear from the minute you walk in that they CARE deeply about animals & their clients and are super passionate about what they do. 2. Both Vets are phenomenal. Dr. Mary O'Grady was who I saw first (although, I was told by many people they trust & love both vets so they book with either based on availability). This is so helpful & allows for more flexibility for those with busy schedules. 3. The way they schedule appointments is so efficient & personable. What I mean is that when you drive up you are the only one at that time. It is like a personal dedicated hospital (front desk, Vet time, and check out) for you & your pets. 4. The prices will not BREAK the bank and are soooo reasonable for the care & attention. I had put off professional vet brushing of my feline babies because I was petrified of them not waking up from the anesthesia; especially my older cats (not even being dramatic as I cancelled at other vets in TX multiple times). You can see I am a handful and full of anxiety. The staff here IMMEDIATELY gave me positive vibes & for the FIRST time in years, I let my felines "go under" for cleaning by Dr. O'Grady. They were patient (the amazing Tech & Dr. O'Grady) with me by explaining the expected process, timing, and after care...multiple times. They also called me the second the surgery / cleaning was over to inform me that my kitties were out & did amazing. They send you home with personalized instructions & personable notes about each animal. This is truly an amazing facility and we are so lucky to have them here in Louisville!!! Thank you Barbour Lane Animal Hospital! The reviews from our wonderful Yelp Community & client referrals speak for themselves on this amazing facility!! Trust all the positive reviews & you will not be dissapointed.

The staff at Barbour Lane Animal Hospital has consistently proven to be professional, informed,…read moreknowledgeable and sympathetic; I really cannot say enough positive things about this animal hospital. I have had all types of animals all my life in various states and the vets, tech, reception and other staff members are truly the best at Barbour Lane. Your pets will get superior care here.

Took my animal in for a routine dental exam and she was returned to me with a detached retinaread more

They refuse to approve a prescription for Bravecto for my dogs yesterday the excuse was "we dont…read moreknow where meds come from thru 800PetMeds" now today the excuse has been changed to "they misused our vets names with scrips" they literally only will give meds that are marked up way too high in their office or through "their" source which also marks the meds up ridiculous prices. Just because you are in St Matthew's doesnt mean you should charge exorbitant fees to pet owners. Shame on you for your shady practices ! Do better ! Animals shouldnt be neglected because you dont give their owners honest pricing !!! ***edited to reply*** I'm well aware that you are responsible for prescriptions given hence why I asked for one. Your secretary gave me TWO separate excuses. Your office manager simply ignored my request for a call back. I had to call back yet again to find out what I could do to provide for my pets. And got nothing but spend your money with us. It's all good I've found a new Vet for my pets and will be sure to remember to tell anyone who asks for a reference NOT to use you. Have an awesome day !

I took my shepherd in with his she's draining and a sinus infection. he was a little lethargic but…read moreacting perfectly well. his temperature was found to be 106 degrees. all the doctor wanted to do was labwork, the MO of the clinic. as a retired MD I knew exactly what was wrong with him. They didn't treat his fever and wouldn't without doing money-making labs. They gave me a handful of prescriptions. the only one we needed was an antibiotic. Nothing for his fever! I was able together him to swallow the antibiotic and his eyes cleared up overnight, though he woke up the next day blind and deaf from his fever and died 3days later. Be wary of this clinic!

I have been going to Jefferson Animal Clinic, Fern Creek for as long as I have lived here in…read moreLouisville. I trust the Vets there to give my precious fur kids the very best care because my furbabes deserve that! Laurie Becker , Currently Mom to Maylee, Kita, Bane, Disco and Cosmo.