Been a customer for years and the office staff has always been friendly. Richard is always willing…read moreto answer questions and is always very helpful.

Nice office, triple my Geico rate for auto. Representative was very unsure about disqualifiers for…read morehospital income insurance. Explained to leave a voice mail saying either yes or no for eligibility, finally received a call 24 hours later. Overall I feel that if one extra question related to a medical condition a lot of Americans have was asked about my wife before going in a lot of time would have been saved. I saw a sign that they provide gifts for yelp reviews but I'm not sure how I can even get that given I'm not a customer nor will I ever be.

Mr. Caviness provides person to person, traditional customer service. I've trusted him since 1985.read more

I have carried this insurance on my house for 20 years, only filed 1 claim for a break-in, which…read morethey paid very little for, now after 26 years, my roof was damaged and they only want to pay less than the deductible, thus they will not pay anything to help repair it. Dropping this insurance as soon as possible, State Farm is a joke, only in it to get your money every year.

Amazing customer service. The manager is amazing and so understanding and extremely kind. I highly…read morerecommend this place to anyone who needs financial help. This company is amazing!

Alan Cox is the best agent we have had. He and his staff are always ready to answer any questions I…read morehave. When I got into a wreck, they made the process very easy and helped me through all the way. Can't beat the rates combined with the friendly customer service. If you hate long waits on the phone to talk to your insurance then you should definitely make the switch. Being able to have an agent that's kind and knowledgeable makes a world of difference.

Nope. This group is just not on top of it. They let my insurance cancel and go a month without…read moretelling me. What if we were in a wreck??? Unbelievable that they were as incompetent as they were. I love state farm but this group really needs to find other jobs. I'm going back to Carrie Welch state farm in west Austin.

Lauren at State Farm in Belton is amazing!!! She found us the perfect coverage for our Home, Auto,…read moreand RV for hundreds less than we were paying before. She also got us better coverage! She was extremely helpful and thorough! It was quick and easy! You won't regret switching to State Farm!!!

UPDATE ON STATE FARM: Bank and the State got my money back for me. They were charging me fees and I…read moredidn't have StateFarm! They refused to work it out or fix it. Had to fight it legally and I won! Crooks at State Farm! Original review: State Farm has been charging me fees/premiums when I am not a customer. They acquired my bank acct. information and fraudulently used it. They stole from me and I had to file a complaint with the State of Texas and have my attorney call them. Lauren Smith and all of her affiliates are scammers and you should beware.

Wow, definitely the best financial planner around, plans finances better than anyone I've ever met…read morewith before. Despite being a smaller firm, they have all the quality of a much larger one while being able to maintain a much more personal feel that I, personally, value. Especially when that person will be helping me to plan my finances. They also occasionally have a jar of candy on the front desk which is always a plus. Definitely worth every star.

This State Farm office really lives up to its excellent reputation. John Farwell runs a team of…read morededicated professionals who do their absolute best to deliver exceptional customer service, no matter what. They've helped me with a few claims and went out of their way to be responsive and pulled out all the stops to get my car repaired right away. They are real, down to earth people who are easy and fun to talk to. No corporate robots here, just nice people looking out for me and your family. I'm grateful for all they've done to help whenever we've needed it. A truly great firm.

This business is my favorite insurance office ever. Having worked briefly in this industry, I know…read moreit can be stressful at times. The folks here always know the right things to say at the right times. If I ever move out of Texas, they would be one of the things I would miss. What an excellent bunch of talented insurance professionals.

I have been a customer of Greater Texas ever since we bought our first home. In the last year…read moremultiple minor catastrophe's have affected our home. Every time I called with questions they were answered and all of my concerns were addressed promptly. Yesterday when our most recent debacle was not being addressed as quickly as I believed it should have been by an adjuster Ken McClain, the owner, got on the phone himself to solve my problem. Needless to say I was taken aback with his personal service addressing our issue. I will be grateful for years to come. If you appreciate good, personal, customer service this is a company that will not disappoint!

They handle all your insurance needs home auto business life and health too. The ladies in the…read moreoffice are always friendly and helpful