Customer service is poor, the Customer Service guy is so grouchy. Impatient and he is not nice to…read moreany of the customers. The service is super slow and they have no workers. I will never come back there... I felt so uncomfortable being in that Low Energy place. Poor Customer Service And Slow Service. The guy doing the work was very pleasant he looked so unhappy. Don't think about making a appointment because they will call u and tell unto leave your vehicle because they have no workers

Dishonest GARBAGE. I was told not to purchase the Groupon. Instead they will give me the Groupon…read moreprice. Upon arrival Noone at the desk to assist. Refuse to honor the verbal contract. Wasted my weekend time and gas. No manager on-site. This place has gone from a 8 to 0 real fast. You need to get your old management back boo.

Honest, Friendly and Quick…read more Second visit after going to Cox Automotive and being told I needed 2 costly services. I felt it was not honest... read more

Used this place for YEARS (10+). Took our WHEELCHAIR van there on Wednesday this week for an oil…read morechange. Supposedly it was done and done correctly, and I received the website discount. However, I did notice oil leaking in both our garage and in the grocery store parking lot. Later in the day the car had to be taken to an auto repair place for work on the front axle (separate issue). They found that the oil drain plug had not been properly installed, and they had to re-do the oil change and charged us for it. Express oil change would NOT give us a refund even though we had to pay for the oil change twice because of their incompetence. DO NOT USE THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING. Very thankful for the car repair shop (Chole's), which I recommend very highly.

Once again we were impressed with their service. This time we needed a turn signal bulb replaced…read more Something anyone could do back in the day. But now, you have to remove the bumper? No Kidding. They gave us a price quote and we scheduled the appointment. SO, guess what, no bulb needed, existing bulb just loose! They only charged us for the labor. Now I want to ask you: How many mechanics would have not just gone ahead and charged for new bulb? I bet most. We TRUST these people, they have done many things for us with fair pricing and quality results. They are the only ones we allow to change our oil too. This is an honest decent company in an industry where that is RARE.

We've taken several work vehicles and personal vehicles to the shop. For oil changes and tires as…read morewell as check engine lights and suspension repairs. Always have been easy to deal with and friendly. Work has always been good and fair pricing. Would not hesitate to recommend them to anyone.

Came here for tire balancing. Had an 11:30 appointment, which meant there promise was to have me…read moreout by 12:30. I was quickly greeted and checked-in. My tires were balanced and I was out by 12:25. Car rides smoothly.

Awesome team and great service! They were able to see me earlier in the day even though my…read moreappointment was later in the day.

Last week I discovered my tire was leaking air fairly quickly, and found a metal piece stuck in the…read moretread, causing the leak. After calling two other tire places, I was told no appointments were available to look at it until the next day at either place. I remembered having good dealings with Kauffman Tire in Smyrna before, so made the trek to Kauffman in Kennesaw. I was told it would be a few hours to have it seen, and I asked if I could drop my family off at home first, then come back and if they would hold my place in line. The friendly counter man told me he would do his best to hold my place, and that's all I could ask for. I returned just over an hour later, and to my surprise, they took my 4Runner right back. Already I was super pleased! About 45 minutes later, the same employee told me that their tire repair machine had malfunctioned, and had basically shredded my tire. But, he stated they would replace the entire tire at no cost to me with an equivalent tire to what I had. Now, maybe I'm cynical, but I have to believe a lot of other repair shops would have advised me that my tire was too badly damaged by the metal piece and it would just have to be replaced instead of repaired. And then they would have sold me a $200 tire and I wouldn't have been any the wiser. Kauffman Tire's honesty and willingness to make it right have earned a customer for life now when I need new tires. Great job!

Never had oil leak until I went to Mavis Tires & Brakes for oil change and new brakes. Now I'm…read morewondering what else did they do to get me to come back. Also heard other customers complaining

Great staff - had an oil leak - quickly diagnosed the issue and changed the oil and filter seal…read more They did a car care check and took pics and discussed future needs. The diagnostic report very detailed with pics. If took a relatively short period of time. I will definitely be using this facility for all my car maintenance needs. So glad I found a reliable car repair facility without relying on the dealer.

I had my oil changed for the first time with Christian Brothers. I have never seen a more organized…read moreand professional business operation in my life. They sent me texts while I waited, letting me know they were working on my vehicle. They also did a free inspection and found things that my old full service auto center missed. I left with a list of things to fix later on, including price quotes. I am so glad I now have a professional/experienced place to go for my (very old) Jeep. Yay!

Best and only tire and brake service I've ever used. Staff are friendly and honest, they will never…read morecharge you extra or at all in some cases if nothing needs to be done. When I was younger and struggling financially they would work with their pricing on certain items which made me a customer for life. Cannot recommend this service enough. Local staple of downtown Acworth.

Needs some tires, Eddy and his people will definitely help you out. Honest as they come and ask him…read moreabout his racing days!

DO NOT GO HERE SCAM Total scam. I came in with a bad starter…read moreand a 4-month-old battery. Instead of just addressing the starter, they charged me $45.00 for a mandatory battery test. When they 'couldn't get results' from the test, they claimed they couldn't even check the starter unless I paid $211.00 (plus tax and labor) for a new battery first. They are just padding the bill with unnecessary parts and tests. Avoid this place if you don't want to be overcharged." Lee if you would like please call my cell I'd be happy to discuss our experience there today... 1-203-628-6537

I went in for an oil change on 5/3/25, this location was extremely busy but the new manager Helene…read morewent above and beyond to make this happen for me as I told her I was headed out of town, even though it took a little longer than planned the staff kept me updated on what was going on and kept apologizing it was taking a little longer than normal, they even topped off my fluids and did a free brake inspection to make sure I was safe on my trip, definitely go in and check them out, they are extremely helpful and friendly, I love the new faces and management in this location!