Jeff was responsive, knowledgeable and quickly assisted me renewing my mother's homeowners…read moreinsurance (which she somehow let lapse). Thanks to Jeff for making my life easier. Highly recommend him for any and all insurance needs!

I had a great experience working with Jeff. He was very responsive, professional, and knowledgeable…read morethroughout the entire process. We were in a challenging situation trying to secure a personal umbrella policy due to having a young driver and a prior at-fault accident, and our previous carrier was canceling our umbrella. I was speaking with a couple of agencies at the same time, and Jeff was by far the most responsive, proactive and resourceful. He clearly put in the effort to find a solution that actually worked for our situation, and he explained everything in a clear and straightforward way. He was able to put together a strong package for auto, home, and umbrella coverage with the right liability limits, and made the process smooth from start to finish. We're really happy and appreciative. I actually found Jeff through a Google search, and I honestly feel lucky that I did. If you're looking for an agent who is efficient, thorough, and looks out for your best interest, I highly recommend Jeff.

Sky9 always has your best interest in mind; I've been with the company for almost 10 years and they…read morecontinue to take amazing care of me. I just opened a life insurance policy with them last year as a satisfied client. Thank you Sky9 for your knowledge and care!

Jayson is the insurance agent that assisted me! He was prompt and provided me options that fits my…read moresituation. Instead of waiting for the insurance to be active, it was active in an instant. I appreciate Jayson's great customer service.I would highly recommend reaching out to Jayson from Sky9 Insurance. Helped me find a great rate!

I felt welcomed & comfortable with this company. I left feeling informed & taken care of…read more Charles Ambeau took the time to open the conversation up about the impacts of life insurance & laid out all the options for me to decide. There was no pressure, there was no selling point; it was an informative meeting with an honest person talking to me instead of at me. My scheduling needs were met very quickly & easily, I walked away feeling like I finally understood why people say you should have life insurance. The benefits they offer are great! I recommend talking to Charles Ambeau; he was clear, thorough, patient & relatable. Too many times in these situations you feel like you are being sold, I appreciate business like this where the focus is on information/options not quotas.

Like the rest of these yelp reviewers, I got a call to come in for an interview, and waited half an…read morehour later to be seen...upon seeing the casually dressed, yet super successful hiring manager, I stood wondering why I was wearing a suit and tie...yet he was pretty direct and honest about the job and the company. I could definitely tell he was a salesman because I felt compelled to jump on the job, though held back to see what other job offers there were available, since it would be totally commission-based... Upon leaving, I saw a couple other interviewees waiting, and knew that their interviews probably got pushed back too...hrm.

First time dealing with car insurance on my own and I must say, Elena saved the day. No other agent…read morethat I tried contacting wanted to help me on a Saturday afternoon. When I got ahold of Elena, who was referred by someone, she answered and got my policy started within minutes. Made a bad and stressed day great. Great customer service. And rate was lower than what was quoted!

Elena is a very kind and professional agent. She's very good at explaining in detail about your…read morecoverage and does not attempt to push you into any plans that you do not need. She will go out of her way to help you save money. I found things out about my auto insurance that I didn't even know existed. She's great!

If I could put negative stars for this company, I most certainly would. They take hundreds of…read moredollars monthly, and for what? They don't even insure anything. I got my car broken into a couple days ago, and my deductible can't even cover it. This isn't the first time that my car had been vandalized before either. A few years ago, my parked car was struck by a hit and run and with such a long and aggravating process, I was told the lady had no insurance and I would have to pay out of pocket for the damage. At this point, they're getting away with so much it's not even funny. On top of paying these scammers for making sure they insure us, we still have to deal with the financial burdens of things that sometimes we didn't even cause to begin with. How they're still open is beyond me. AAA is the way to go

I was involved in a car accident three months ago with someone who hit me from behind. I…read moreimmediately report a claim and long story short, progressive did not try to call the other party insurance until 2-3 weeks after the incident. My assigned agent kept saying that they are not picking up the phone so there's nothing he can do. I called the supervisor and managers and non of them got back to me until a month later. Everyone that I have spoken to seems really lazy about their job and kept passing me to someone else. So basically I just paid monthly for years and when I really needed them, they do not advocate for their clients and abandon me with the damages to my car that I have to deal with on my own even though it wasn't my fault. I am sharing what happened to me so people can be warned and not go through the struggle that I went through. DO NOT USE THIS INSURANCE!

I'll tell you what, I couldn't be more impressed and more grateful after getting off a phone call…read more A phone call that I was EXTREMELY LUCKY this gentleman in particular even picked up. As the Saturday wore on and all three of the companies I called to get Homeowners Insurance with a Renter Property Insur Policy Packet quotes from ALL went to VM. I did my due diligence and made a short list of 4 companies to call, checking each name prior to calling 1) Proximity to the property/us 2) Better Bus Bureau rating 3) Yelp rating. The 4th and last phone call actually was one that made the list on all three counts! AND the owner of the company answered the phone himself at 3:30 pm on a Saturday. Rob Salvo of Mt. Diablo Insur answers! Instead of blowing smoke up my wazoo and gladly telling me he would love to take my business, he gave me the honest down and dirty. Telling me what was going on in the industry currently, THAT I SHOULD STAY PUT and here's why. Information that was 5,000 percent invaluable. In less than 15 minutes he, convinced me NOT to move my policy to another company and why, wait 6 months to revisit when the industry has likely ironed out these problems, be thankful my current provider has renewed us, and how to solve the LLC issue that was forcing me to change in the first place, not only THAT, but to call him back if I had trouble getting my current provider to add the LLC endorsement and he'd help me with that too!! Color me flabbergasted! All out of the graciousness and kindness of his heart. There was nothing in this phone call for him. And I will remember this for the rest of my life and tell 100 people to call Mt. Diablo Insurance because you will get honesty, fairness, loyalty and exceptional business. Thank you Rob Salvo. You made a believer out of me. You had better believe Mt. Diablo will be my first phone call in 6 months down the road.

Thank you, Cynthia, for always getting the best prices and figuring out what I need. Thank you for…read moregetting my son's car insured so quickly. Top notch service. Best prices around!

A literal scam for healthy young adults with no preexisting health issues. If you're like me and…read morework a minimum wage job, don't waste your time and money with this company. I've now talked to two people to just lower my monthly payment which is $60! and is too much for someone who also has student loans, car bills, regular insurance, phone bills, vet bills, etc. I've been on hold for over 30 minutes they clearly don't care about their customers and just want to suck as much money and "life" out of us as they can. The agent I talked to before said it would be a quick phone call. American insurance is a joke lmao Edit: it's now been over a hour and not even one check in. Sincerest fuck you to everyone at this company. Edit: I just hung up and called them again after a hour 30 minute on hold. It said they are out of their office hours and to call back another day. WHAT THE FUCK YOU WERE GONNA LEAVE ME ON HOLD FOR A WHOLE DAY? The worst customer service ever. I hope each and every one of you fuckers step on a Lego.

My experience with this company has been very negative.They have open accounts that I did not…read moreokay.They have taken money out of accounts for closed accounts i feel like it's a scam it's been a awful experience

Excellent service! Very knowledgeable, professional, and easy to work with. They explained…read moreeverything clearly and made the process smooth and stress-free. Highly recommend!

The worst business person I've ever dealt with! I'd give…read morezero stars if I could. I've called him multiple times to fix an issue with my auto insurance he assured me he'd take care of it. But when I called back a week later he acted like he didn't know who I was and I had to send the same information again! He NEVER called me back! So when I called the next day he said...'I'm in the process of moving but should be able to plug my computer in today to check the email'... I eventually called farmers directly.. this all started December 23... so today, January 13, I called him to let him know I'm filing a formal complaint and he is no longer my agent..... how is this man even in business???

It was excellent working with Connie on my Medicare choices. Connie laid out all the options, gave…read moreme her opinions when I asked for them, but never tried to push any particular product at me. She answered all my questions clearly and concisely and walked me all the way through the application process, both over the phone and via Zoom. I would definitely recommend working with her.

Even though Connie has 100% five star reviews, I still felt that I needed to add one more to her…read moretrophy case. Connie is smart, personable and knowledgeable. When you age into Medicare, you start to receive a ton of mail from insurance companies who want you to buy a supplemental policy from then. The process of deciding whether or not to get insurance to supplement original Medicare and then which supplement to buy is daunting, to say the least. Connie expertly cuts through all the junk to explain just what you need to know. Then, she very patiently listens to what your specific needs are and comes up with a short list of policies to consider. She'll help you choose from that list if you need the help. Can't say enough good things about her. Just sent a friend to her and will consult with her again myself when my policy comes up for renewal to see if there's a new policy I should consider.

They used to really care about their customers when they were a small company…read more Now days it's impossible to get any help from them. I left few messages for them and finally received a call after 5 days. Good luck if you have an emergency....

Holly with Weber Insurance was AMAZING to work with as we switched our medical insurance from…read morebusiness to personal. It can be very stressful trying to navigate and Holly made the experience painless and easy. She is a delight to work, very responsive, and on top of things. 10 out of 10!