I dislike the 25 fee everytime I need to replace my card. Now I've changed banks and I see you have…read morecharged me yet again. I'm curious how much money you've made doing this? Calling them irreversible refunds. I called for you to cancel that card and you ran it again. I'm assuming you have no office manager because they would know how to process a refund or abatement. You've been unresponsive in this matter. Your whole office for that matter.

Our experience was fantastic. Decided to do a bundle, Home and Autos. Our Agent…read more Thomas Mifflin went above and beyond to get us what we needed all in one visit. Very professional, friendly and knowledgable ... 5 stars

As one of their personal policy owners Stickler Webb maybe the worst agency on the planet. Called 4…read moretimes leaving messages about my premium hike - no call back. Cancelled all of my policies and they screwed that up and left one running with Safeco and now a year later Safeco is looking for money because Stickler Webb did not do their job correctly. You all should understand no insurance co is looking for your personal insurance business but STAY AWAY FROM STICKLER WEBB. CUSTOMER SERVICE IS NON-EXISTANT.

From the owner: As an independent broker, we specialize all things insurance. This includes home, auto, life and…read morebusiness insurance.

I always appreciate the advice I receive from Ryan. He is very knowledgeable, been in the business…read morehis whole life it seems.

Update 1-17-2021 I…read morehave continued to use Tyler and his staff and have not had more issues like my experience several years ago. Recently he has been able to procure an amazing policy for my young driver with coverage beyond what we thought was possible given the budget. He has run multiple coverage amounts with several different companies on many policies to find the best fit for my complicated situation. While his staff may need some additional training to improve their efficiency and accuracy, I trust Tyler to help me with my insurance needs.

I left 4-6 messages over a 3 week period requesting a quote for home owners insurance…read more No call back. No response.

Tommi Merrill and her staff took great care of me from the moment I called to get insurance for my…read morehome and auto. When the underwriters needed proof, the shingles were replaced on my home she came by and took the pictures I needed to send the underwriters. Her and her staff keep me informed of any thing I may need to do to satisfy the insurance companies. They are very responsive to any questions I may have both through a phone call or an email. I am completely satisfied with the service I received from Tommi Merrill and her staff. I would recommend her firm to anyone that I know.

Been with State Farm for awhile now in Taylor and i em nothing but pleased with there services I…read morereally recommend them for whoever wants to try them out.

Farmers hiked my homeowners insurance for my Cabin in Arizona last year by 75% due to California…read morewild fires. Then this year informed me they will not renew my coverage. I am sick and tired of paying for California's incompetence and their wild fires.

I had the best experience with the owner and staff trying to add our kids to a new policy and…read moregetting excellent quotes! I highly recommend using Matthew Smith for all my insurance needs!