I am in disbelief that after almost three decades of holding continual policies with your agency, and Allstate, when I have the need to access the coverage I have paid for, this is the way I am treated. I understand I am just a small policy holder; the way my claims were handled show their value to you and the Company.
It took nearly 2 months and 2 separate submissions to complete my claim.
After attempted to speak with you with 4 attempts in 10 days, it was too late. I had already raised the issue with corporate and I got the final scope of work and settlement within 45 minutes.
You have collected our premiums on two for decades. The first and only time I need to use insurance for what it is meant, it's a cluster. read more
