I've been with this company for several years. All the staff are AMAZING. I feel like family. I've…read morehad a couple claims but the one that sticks out is when my car got broken in to at 2 am on a Sunday. The owner called me and started the claim immediately when he found out. He pretty much held my hand every step of the way. I was paid within 72hrs. No hassle from the claims officers. They treated me like I was their only customer. Thomas Wisch All-State. I will continue to use you for all my insurance needs. I will also continue sharing how great a company you are.

We inherited him after our old agent retired. We were customers of Allstate for ten years prior to…read moreour issue. In May I sent him an email about an incident in a parking lot. Neither he nor anyone in his office ever contacted us. My wife also contacted him near the end of May. Evidently our automatic payment got canceled for some reason in April and we were therefore late by the time she contacted him and he couldn't be bothered to mention it to her. Then he was very rude to her when she called him about our coverage being dropped.

Christopher is so unprofessional and rude! My family had used him for home and auto insurance for…read moreyears. My grandmother passed and he canceled her homeowners policy before we sold her home, leaving us in a precarious situation. His office had been requested several times to update whom they billed and they didn't. Then he got rude with myself, my attorney, and my great aunt with dementia after we tried to call or correspond and get things straightened out. The things he said about women, the elderly, and me are unacceptable for a person in his position. I took our business elsewhere and I advise you don't give him any(more) money either!

From the owner: Auto Insurance, Life Insurance, Home Insurance, Insurance Agency, Auto Insurance Claims, Insurance,…read moreUmbrella Insurance, Motorcycle Insurance, Annuities, Health Insurance. Services: Health Insurance, Boat Insurance, Motorcycle Insurance, Umbrella Policies, Renters Insurance, Personal Watercraft Insurance, Commercial Insurance, Business Insurance, Annuities, Classic Car Insurance, Mobile Home Insurance. Brands Geico, Grange, Safe Co, Progressive, Foremost, Foremost by Farmers, Foremost Insurance. Location Facts: We are located across from Albanese Confectionery Group.

Todd's agency is the best and they have the most knowledgeable staff I've ever dealt with handling…read moremy insurance! Would definitely recommend!

The Todd Laczynski agency is best agency I have her ever been insured with. When i call with any…read morechanges I need to make or questions I have it is taken care of the same day. The staff is courteous, helpful, knowledgeable and always happy to help with my insurance needs. Todd Laczynski is a great agent/person he is always willing to go the extra mile for his clients.

It was just a little thing. (a rock chipping our windshield) But when I called Kenya, she explained…read morewhat the procedure was and how to go about doing it. She made the process painless. YES, she is my agent, but I was treated like a family friend. Thank, Kenya!

From the owner: The State Farm mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams. As Good Neighbors, we strive to help customers as they select Auto, Home, Life, or Business Insurance that fits their needs. License #: IN-497266, IL-8869108

There are 4 reviews here. 2 of them are current or former employees. Nora refuses to speak with…read moreher clients. If you have a question that her receptionist can't answer, you will be stuck in a days long game of telephone while the receptionist goes between you and Nora trying to get your question answered. She's incredibly rude and dismissive. I have no idea how this woman is still in business.

Horrible company never calls back terrible customer service. Once you sign up with her company they…read morewill never respond to calls. And calls her client bullies when I was just asking questions about my home owns insurance

I received my home and auto policy and noticed it was with some outfit from Lafayette. It is still…read moresafeco but not with Anderson. I went to the Valparaiso office to pay my premium for the year only to find out that they did not accept payments there so I had to mail it which was no big deal. What happened to Anderson?? I have been a customer for over 40 years and have never put in a claim. If they were getting out of the insurance business, it seems that they could have at least let me know. A thank you note would have been nice since I probably helped them become millionaires. Thanks for taking advantage of me for years. Ken Larsen

From the owner: Anderson Insurance provides Insurance services in the NW Indiana area. As an independent agent,…read moreAnderson Insurance has the freedom to place your insurance with the insurance company that is the best all-around fit for you. We also have the ability to choose from a vast number of insurance companies. From underwriting to claims, you can depend upon our friendly staff to be there when you need us. We are located in Valparaiso, Indiana and service clients throughout Lake, Porter and La Porte Counties.

I called to get a quote on auto insurance. I spoke to Cameron. He said he'd get me to an agent but…read morethen proceeded to tell me that they are looking to sign up customers for Home, Life, Flood and others and asked me if I was interested. I said I was only interested in Auto insurance. He said "then we're probably not a good fit for you" and that was it, silence, no explanation. I was completely shocked and speechless for a few secs. I then proceeded to end the call. A true "never again" example if I ever saw one. Horrible business model and a very unfriendly approach to potential new customers.

We were referred here by an old colleague. When we were a new client, Thomas Ward Agency INC got us…read morea really good rate on our condo master policy. For a few years since, our insurance rates rose aggressively. I've asked for new quotes but I get a lot of "others are coming back higher" or "we're still waiting on another quote" and this year I got ignored completely while my phone calls never got returned. However my cancellation email was responded to in a timely manner. I went to another broker: over 40% off this year's renewal rate (felt so cheap we even added 10% coverage but we were under covered before). The only explanation I can come up with is they aren't into brokering condo insurance (anymore?) and they didn't care whether I stayed with them or paid an obscene rate.