Brittany is AMAZING. Out of 30+ years with Judi Palmer-Mitchell I have never had an unpleasant…read moreexperience with Brittany. Thank You for being a shining light in the community.

I have had my car insurance since 1995 with the Wesley Chapel office in Decatur, GA. This office…read morehas always provided excellent customer service and customer satisfaction to me. Yes, there is a 'live' person who answers the phone. If I have a question, I am always provided an answer either while on the phone or a reply by the end of the day. State Farm was not offering homeowners insurance in 1993 when I purchased my home; so recently I decided to change my homeowner's insurance to State Farm. I did not realize that State Farm offered a discount up to 20% for having 2 policies with them. Needless to say, I changed to State Farm and saved myself annually $1,000+ on my homeowners insurance and annually $130+ off my car insurance. I want to share the knowledge and let customers know about great costs and discounts for your home, car or life insurance policies. Wow! I am so happy.

I received great service from Octavean Prince. To be honest I didn't expect much being the location…read morewas Old National, but I was wrong! He was very patience to my needs and budget. His research didn't fail me and I have a well known Insurance company. Ask for him if you're in need of a policy that fits your budget and needs.

Nice people and great service. They had the lowest rate on my homeowners insurance. They also…read moreprovide car insurance.

This is a honest and reasonable insurance agency! Call them…read moreand they can put you with the ins company that will suit your needs and give you the best price. They don't charge excessive fees and treat people like people not a money machine. Our agent Brett will hook you up!

Great service, they gave me exactly the coverage I had with my other insurance company. At a much…read morecheaper price. They also explain what I was getting and why.

I've had home, property and vehicle coverage with JoAnne Coates State Farm for over 20 years…read more They've also been knowledgeable, professional, courteous and accommodating. They're like good neighbors!

Do not be fooled by the positive reviews you read. This lady increases her rates like ordering from…read morethe take out menu. I have seen a rate increase of almost $100 in less than a year. And when you call to get information as to why there is an increase, the only response is "she's in a meeting and she will call you back". Keep in mind I have called her several times at the exact time and gotten the same response from her workers. And Paula is like a minion. You ask her a question and she spouts the same line " it's due to rate and policy changes" like she reading from the manual. I know insurance companies have never been in the best interest of the people but unfortunately it is something we have to have in order to drive. But this place will rob you of your money if you have any left. Pay attention to the increases and how often they are happening and that is your first sign to start looking elsewhere.

I can't say enough good things about the folks at Vickery. We have every possible policy with…read morethem. Auto, home and life. I had my auto and home insurance with American Family through Tiffany Flores because she was able to quote me a less expensive policy. Within two months, that crashed and burned, but that's for another review. I've turned to Vickery in now TWO unfortunate insurance situations caused by the Flores agency, and they've taken care of me quickly and easily. Once I discovered my home policy had been canceled (only notice was a refund check), Jan Oliver at Vickery stayed late on a Friday so that I didn't go into the weekend without coverage. They can shop so many different companies to get you the best deal. It may not be the cheapest out there, but it's worth the extra $50/month I'm paying on my home policy to have open communication with my agency. If a payment somehow goes unpaid, they will at least call me and alert me instead of letting my insurance lapse. I appreciate the genuine care they have for their customers. We have our life insurance with Josh Hinton. He is proactive and responsive. I have called him many times with questions. Bottom line is that the people at Vickery treat you like family, and that's so important when it comes to protecting your most important assets.

Every time I've ever needed to make a change in life Velox has been there. From new cars to kids…read moremoving out and growing up. They are always friendly, patient and willing to help you make any changes necessary to your policy. Very patient, caring employees and the best rates as well. This is a Win Win situation.

Rosa Was Very Helpful & Quick . She Made Sure She Found Me The Best Quotes Within Minutes . Great…read moreService!

Answer all my questions to the a tee, phone pick was fast and She also had Very good customer…read moreservice and great rates

This is the most incompetent agent we've ever experienced…read moreNot State Farm Fault that our mail comes once maybe twice a week, But us calling to speak DIRECTLY TO TERRI EVERY MONTH to make sure we're not missing anything For her to give us allllllll the wrong info had been asking about not seeing our BRAND NEW CAR on the policy that we've been paying FOR months... she tells us it's on another screen AND send out insurance cards for her to tell us today the car was dropped the a month after we added it(3mths ago & we've spoken to her 5x in 3mths) WELL WHERE IS OUR MONEY... MULA....PAPER.... calling insurance commissioner AGAIN.