I would be very cautious about relying on AAA Travel's rental car pricing and insurance guidance…read morefor international travel (Italy). AAA provided a confirmation showing an estimated rental cost of €506.20 for my Italy car rental. The actual amount charged was €1,328.15. Even excluding fuel charges I incurred during my trip, the final cost was more than double the quoted amount. There were three major issues. First, I was told that I would be able to remove the Collision Damage Waiver (CDW) at the rental location and rely on my credit card's insurance coverage. However, the rental location refused to remove the CDW, leaving me little choice but to purchase Super Cover at a cost significantly higher than the estimate I had been given. Second, I was charged additional fees that were neither included in AAA's confirmation nor disclosed during the booking process, including VAT, vehicle-related fees, and airport service fees. These charges substantially increased the final cost of the rental. Third, I was misinformed at the rental counter regarding the PlatePass toll program and later incurred an unexpected charge. To AAA's credit, they reimbursed the VAT and contacted Hertz, their rental partner, regarding the insurance and other charges. However, they were unable to obtain any meaningful resolution. While I appreciate those efforts, I expected AAA to stand behind the information provided during the booking process. I relied on AAA's expertise to provide the true costs and requirements of an international rental. Unfortunately, the information I received proved inaccurate and incomplete, resulting in hundreds of euros in unexpected charges.

Very helpful you can renew license, get passport photos and notary. Must be a member.read more

I was on the search for better car insurance, since I moved from New York because I wasn't happy…read morewith what I was paying at Geico, and this place made it a very seamless process. I went to the location in Norwalk and it was very clean and I was welcomed by a beautiful English mastiff named Millie. This place is pet friendly, and very welcoming to all. I was nervous that I couldn't find parking but it was easy to find on this busy street in Norwalk. I am very happy with the rate I received and now I know where to refer my friends and family!

Great team as always, responsive and great service. Thanks Eli!read more

I recently helped my parents downsize. Moving is always stressful with so many logistics, but it…read morewas refreshing to actually speak to a live, English-speaking human being who was able to answer my family's questions. My parents are older and in the process of selling their home of 37+ years to move to an assisted living community. They hadn't kept great records so it was hard trying to figure out what they had and what they needed for their new place, but the person we spoke to was really kind and patient. We were able to take their existing umbrella policy and keep it with their auto policy, which saved them some money. It seemed like our agent really cared about my elderly parent's wellbeing, not just their money.

Hurricane Sandy caused major damage to my home and Sachs Walsh was with us every step of the way. I…read morecannot even begin to tell you how amazing they were to work with through a very difficult time. They guided us through everything, fought for us and helped us get settled into a new home in Connecticut. I have worked with many insurance agents over the years but Sachs Walsh is absolutely a huge cut above the rest. I recommend them highly for all your insurance needs.

From the owner: Sachs Walsh Insurance, has been doing business in Westport since 1978. We are the largest locally…read moreowned agency in Westport, and offer a variety of insurance products from reputable, well-known companies. We have an excellent reputation within the community, and the majority of our new business comes from referrals. We have consistently won both the Connecticut and Westchester Magazine's Home/Auto Insurance Professional Award. We have received the Cornerstone Agency designation from Chubb and the Elite Agency designation from Travelers Personal Insurance for performance excellence. If you have any questions and would like to speak with one of our licensed agents, please contact us.

I've been dealing with this office for a few years. They're usually good, being that I don't really…read morecall or ask for much, but if I could give them 0 stars right now I would. I have 6 different policies with this office. I called them to add a new homeowner's policy back in August. I got a quote which we spoke about for 2 days strait and adjusted limits and so on and I gave the rep on the phone a credit card to process the premium for 6 months. I explained that there is no escrow for the insurance and that I would be paying out of pocket. Everything was accepted and he emailed me the quote from underwriting. I called regarding a different matter a couple of days ago and then asked about paying the upcoming payment for my homeowner's policy only to find out that they never processed the premium payment and that the policy was not started. She originally said the bank didn't send the payment, I said there was no escrow and that I personally gave a card to use. I do not check my statements because I have a ton of transactions on them but I spoke to the rep at that office a few times over a two-day period and he said that everything was taken care of. The owner of the office couldn't do anything except tell me that she "understands how I feel" and when I pushed for a resolution she said she would contact underwriting and the answer is that there is nothing that they can do. I don't blame underwriting. I blame the incompetency out of this office. Not only am I without insurance for the past 6 months, and that this will definitely cause an issue for me in the future, but her office never started a policy that they would've also made a commission on. This is absolutely unacceptable!

From the owner: Our bilingual team works with your family to determine what products and services you need whether…read moreyour auto, your home, your life and your health to help ensure you are covered and help you achieve your goals. Our goal is to develop long term relationships. Please stop by our office to meet our team and grab a cup of coffee or tea. License #: CT-18226711, NY-LA1448744, NY-PC1448744

Thank you so much Adriana Diaz you and your team are awesome. 100% satisfied…read more Thank you so much

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I love working with customers and helping them with their insurance needs. I have a family and I do know how important it is to protect what's most precious to us.

Over the years, I have had a few insurance agencies but I've found my forever agency with Daigle…read moreand Travers. Their personalized service makes you feel like you are truly getting policies designed for you and your assets. Their service is above and beyond and they always find a policy the meets my need without breaking the bank! Our family highly recommends D&T!

Great team as always, responsive and great service. Thanks Eli!read more

Unprofessional and rude. Do yourself a favor and go ANYWHERE else for insurance. Matt is the worst…read moreof the bunch. How does this office stay in business?

Been dealing with Jeanette for years now. She's courteous, professional, and completely on point…read morewith everything.

First let me say, that there are other State Farm agents in Norwalk so there is no reason why…read moreanyone should subject themselves to the unprofessionalism that is exhibited by this agent and those in his office. A few days ago my car overheated and my vehicle stalled while driving. I contacted road side assistance which was unable to locate a tow truck. After an hour I called back and they gave me the run around and told me that they don't usually know when the tow truck company declines or accepts the tow, they just move on to the next call. I then received a text message 30 mins later saying that my tow would be there in a whole hour. I cancelled and sought help elsewhere. I asked for refund! I called State Farm to complain about this matter and asked to be called back by Marty Oneill or assistant. After two days I received no call back so I called and spoke to Marty and told him I wanted to change agents and his attitude was very cavalier so I asked, "is there a reason why I didn't receive a call back?" and his response was, "What do you want me to say to you? I'll send you the 1-800 number so you can locate another agent." After 4 years, it was time for a new agent. Stay away! There's no need to spend money for this level of unprofessionalism. I know at least two people who have had the same complaint about Marty and his office. Goodluck

I have dealt with Marty O' Neill for 13 years. Marty and his employees are responsive, polite and…read moreresponsive. Highly recommend!

As I was losing faith in companies exemplifying good customer service, I was beginning to believe…read morethat practices of competency and efficiency, in business, were a thing of the past - until my experience with Framers Insurance Company in Norwalk, CT run by Cesar Pineda. He completely restored my confidence. Caesar was so responsive, I was taken aback. To say I was impressed would be an understatement. Not only was he quick with his response to my calls, he was quite thorough and complete with product options and recommendations that were extremely helpful to me in making a buying decision. He was also very thoughtful and selective in delivering the best plans for my situation and consideration. He and Johanna are efficient, friendly, patient, courteous, and respectful. They made the process very easy for me. It is quite comforting to know that I can always count on their prompt and outstanding customer service, as well as their professionalism and trustworthiness. Working with them was a very positive experience.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Norwalk, CT area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.