I have personally been working with Gayla Byrom, and I couldn't be more pleased with the…read moreexperience. After originally building our home and being with another insurance company, we made the switch, and Gayla has truly gone above and beyond--not only for me, but for another family member as well. She is consistently available by phone, takes the time to walk through every detail, and explains everything clearly. As a new homeowner, I really appreciate the patience and care she puts into making sure I understand what I need to do. Gayla is also very transparent and honest, which made me feel confident in every decision. She truly listens to her customers and takes their individual needs into account, which is something you don't always find. She has found me the best rates for both car and home insurance and made the entire process smooth, respectful, and easy to navigate, all while being genuinely friendly and communicative. It's clear that she truly cares about the people she works with.

Nationwide is on my side. The staff there are friendly and helpful. It looked like only females…read moreworked in this office. lol

We were looking for a secondary bank in Midland since we just relocated here. Nothing to replace…read moreour main bank from Oklahoma, but one to use while we are living in Texas for emergencies and spending money. I read a lot of bad reviews about Wells Fargo banks around the area, but decided that they were a major national brand and one that could work no matter where we were. We went in to open the account and waited about 30 minutes. There were three people in front of us and two people working with customers (other than the regular tellers). We signed in and waited. When it was finally our turn, the lady who helped us was super helpful and got us completely taken care of. Including the wait, it took about an hour to open the account, but it was painless when we got started. The lady was also helpful, offering ideas for places around Midland to eat, get our hair cut and more (we asked, it wasn't just thrown out there). Very happy there. I read horror stories from branches around Midland when it comes to waiting in drive thru lanes. I made my first deposit yesterday morning and was in and out in a matter of minutes. Just as quick as any other bank I have used. Very friendly teller too. Finally, I love the extras like seeing balances through text messages and depositing checks through a phone app. I am very happy with Wells Fargo so far.

This is my go to bank when necessary it's a convenient location located at the courtyard however…read morethis does get a lot of foot traffic so be prepared to stand in line I've run into almost every teller and banker at this location all very professional all very helpful just please remember this is one of their main walk-in banks so traffic is high at all times if you're needing a quick stop in you may have to wait so be patient Thank you, Beckett

Slow service! They have you wait for a long time and lady helped someone else before me when I was…read morein line before her! They have people in the drive-thru waiting so long too.

The accuracy of what their services are!! It clearly states that they cash checks!! And they…read moreabsolutely do not

Fantastic customer service! Always very kind and professional, and being approved is as easy as…read more1,2,3! They are worth a try when your in a pinch!

I've been banking with them for years without any issues , they have excellent customer service ,…read morelove their team !