I found Jeff's agency a year ago. It was just a crazy coincidence that we happen to have the same…read morelast name even with no relation that we know of. But last name aside. Jeff has provided me with great customer service. He has gone over the top to make sure my insurance need are met with 100% satisfaction. He always makes the process quick, easy, and stress free. I would recommend him to anyone. Thank you for all your work, which helps me keep my business running.

We've been with Jeff's agency for a year now. He's always friendly and willing to sit down any time…read moreand review policies and work with Farmers on any issues. Great working your agency Jeff!

Can I give zero stars? Absurd company that makes appointments to have your taxes done but when you…read moreshow up only a struggling employee is there to tell you sorry the company opened up appointments but no one is there to help you. It was a pretty frustrating few minutes in their store front last week when we were told that. She said the only person who was coming was new to tax preparation and that maybe we should seek help from a CPA. My advice is run don't walk out of there. ‍

I had excellent service with Jackson Hewitt!…read more I came in to get my taxes done, finally, after a terrible divorce. I had made an appointment online, which was awesome. I came in and met with the tax preparer who was just the best. He was very kind, knowledgeable and patient. There was some info that he needed to finish my taxes that I didn't have with me, and he was closing the store in about an hour. Since I live 1 hour away, he offered to come in on Saturday, when they were closed, since I had mentioned I was coming up to the area on Saturday to see some friends. I was so surprised! I couldn't believe he would give up time on his day off just for me. When I was driving up on Saturday, I was a little late and called to let him know. He understood and waited for me. When I arrived, everything was 90% done. After I handed over the last info needed, everything got finished. He gave me some coupons to use for next year's taxes and to hand out to friends. I would highly recommend this JH due to the superb customer service received!

I came to Julie Kerber's State Farm office after a major national insurer dropped me - despite zero…read moreclaims and two cards on file - simply because one card had expired. The contrast since switching has been remarkable. This office is proactive in a way I didn't expect: they reached out before my payment was due to confirm that my card information was current. They also make themselves available for quick email consultations, which is invaluable when navigating life changes and coverage decisions. Over the past few years, I've had a minor auto claim handled without any friction whatsoever. For anyone searching for an agency that treats customers as people rather than policy numbers, I can't recommend this office highly enough. They've set a new standard for what insurance services should feel like.

About a year ago, I received notice from State Farm that my homeowners policy was set for…read morenon-renewal due to a supposedly worn roof and vegetation touching the house--an assessment made entirely from satellite images, which initially irked me. No one had come out to look in person. That's when I contacted Julie Kerber's office and began working with Alice. She became my main point of contact with the underwriters, guiding me through the process. She suggested I trim the vegetation and send in photos of the roof, which I did, though the underwriters still rejected them. I then gathered quotes from roofers (who generally said the roof would last a little longer) and also explored switching insurance after 45 years with State Farm. Ultimately, I chose to replace the roof, and with Alice's help in submitting documentation and photos, the underwriters agreed to continue my policy. Thanks to Alice's persistence and support, I was able to stay with State Farm through Julie Kerber's office. While the experience started off on a frustrating note, the excellent service I received locally made all the difference.

I have been a client of Calrose for 20 years or so, before it was Calrose. The last couple years…read morehave been a real disappointment--especially now that Katie isn't there anymore. Cars that were totaled left on the policy. Changes in coverage not made timely or at all. Insured a new rental property at an address in Moses Lake instead of Medical Lake. Put my adult married son on my homeowners policy instead of my husband. Insisted that we have glass coverage on our vehcles--"Such a great deal" that rated our policy and skyrocketed our rates when we used it. Looking for a new independent agent1

Any time I have a question or concern Katie is always able to help out. Usually I don't have any…read moreidea about what I'm asking and she's willing to walk me through the "know how". Very professional and friendly, any time I have the chance I pass along the info for epic

Darriane's agency is the insurance agency you want for your family's insurance needs! Darriane and…read moreher staff really goes above and beyond to understand each of their clients' individual needs and tries to take care of them as they would for their own family's needs. After my last direct carrier insurance company canceled my umbrella policy because their auto claims department could not settle an accident I had almost 2 years ago and the other party filed a lawsuit to keep settlement options open, I was hard pressed to find an insurance company to write me an umbrella policy with an open lawsuit. And I couldn't even increase my Auto liability to $1M because that carrier downgraded me from preferred status. It was my first auto accident in 10 years, and I had no other tickets, but accidents happen. I wasn't drinking, or impaired in anyway, but tried to avoid an accident and "lost control of my vehicle", which was an older, heavier car that was difficult to control. But my last insurance company just went by their "business guideline" and downgraded my auto policy and canceled my umbrella policy, without really evaluating the situation holistically. I called several agencies in the areas, and no other agent would even try to get me an umbrella policy because I had a "pending litigation." When I cold called Darriane's agency, Hylenne Bojorquez answered my call, and was so helpful and sympathetic to my situation. She called the State Farm underwriters that she worked often with and really pushed my case. She also helped me figure out higher limit liability for my Home and Auto policies in case my umbrella policy did not get approved. At the end, State Farm approved all of my policies: Home, Auto and Umbrella! I pay about $100 more per month with State Farm than with my previous insurance carrier for all 3 policies, but you get what you pay more. The customer service is excellent at Darriane's agency, and the State Farm policy coverage is much better. Now that I have a family and considerable assets to protect, it's essential to find the right insurance policies and agents to help protect my family. I'm so glad I found Darriane and her team, plan on staying a loyal customer for as long as they'll have my business, and highly recommend them for your insurance needs!

Always helpful. Every time l've called or asked for support, they're always very responsive. I've…read morehad such a great experience with them! Id like to especially recognize Jamileh for her exceptional help and attention to detail, she's consistently gone above and beyond to make sure everything's great. She always make everything simple and stress free.!!

I've been with the Hubbell Allstate Insurance agency for over a decade; during that time we've had…read morean untold number of changes - adding kids, launching kids, adding vehicles, property....with each change Laura Wessel and the team have always been super responsive, made the changes needed, got information to me quickly, and did their utmost to be sure we were covered. From a tree that fell through our roof to road debris that damaged our car, they've always quickly gotten us back whole with a minimum of hassle and paperwork. And all with a rate that is really competitive. I know it's a business but they make us feel like they're here to help our family and it's for that reason we've stayed with them even after we moved away from Marysville. They're a great group and I highly recommend! Scott R

Quick, knowledgeable and exact!…read more Everyone in the office is top notch and very helpful. They have been great with policy recommendations and opportunities to lower my rates. Thanks!

Great experience! Alan answered to all my questions and concerns, everything went smooth and…read morestress-free, highly recommend!

Owner and preparer, Alan, is the best preparer and person. He is kind and very knowledgeable. I…read morehave been going here for several years. Nhu-Minh is also very skilled! I trust this place with my taxes!

Cori is my agent at Empire, she is very personable, professional and easy to talk to. She made sure…read moreall of my questions were answered and explained things in an easy way for me to understand. Not to mention, she was able to find much better coverage for a much better price than what I previously had. I'm pleased with my experience and outcome!

I contacted Ryan at A&R insurance about 10 years ago to inquire about insuring a very unique…read moreproperty. He was able to insure it also with earthquake coverage too. I discovered that switching to him, he was able to save the homeowner association nearly 20% on the whole condominium association policy. He actually came out and saw the property. Ryan reviewed the the covenants for two other properties that I owned, and discovered that one of the covenants were written such that the HOA covered many of the interior improvements. I had redundant coverage and he adjusted my coverage saving me money. Previously I thought that one could just purchase insurance from a representative in a call center. it takes an experienced agent willing to review the specific situation, to avoid wasting money, or leaving gaps in coverage. Ryan has done that. Just recently, a deal to sell the townhouse was doomed to fail because the lender misinterpreted the HOA covenants' insurance requirement for the condo association. In a last-minute order, Ryan was able to implement the required coverage, handled correspondence from the lender, and single-handedly saved the deal. He went above and beyond expectations.