Matt is my go to guy whenever I'm in need of a loan. He makes the process quick and is easy. He…read morealso responded fast to any questions I had. Definitely goes above and beyond.

Do not do business with them. I am shocked to see many reviews of the same type of service we…read morereceived on the BBB website but not here. My story nearly echoes the same things others state on the BBB website. They wanted all banking, income and debt info but were never in the office to receive it. Every time I went there, I would have to send an email asking when someone would be in and the reply was ALWAYS "what time can you come in tomorrow"? Never same day. Was told to bring in contract Friday, got there at 2PM (because previously told they take lunch from noon-1:30), nobody there, emailed Matt, received reply it's a holiday weekend (Memorial Day) and they will be back Tuesday. Then it took weeks for a "pre-approval" and they ran our credit every which way. They never answered calls, questions were just general answers you can find on the internet, we were always put on the back burner, finally said they had all the info needed but I had to give them $600 before they could sent it to underwriting. I had already paid with a money order two weeks earlier but then got a call from their processor stating they never received it. That got straightened out when the processor called me. She told me it was now between her and the underwriter so I told her I had been in a nightmare dealing with the unprofessionalism of the Morris location and she told me I was done dealing with Matt Mallon and she would let the RM above him know of my complaints. I told her I didn't want my complaint to jeopardize our loan. I was told we "are very well qualified". A RM never called me but BOOM, next morning the appraiser calls to tell me the appraisal has been canceled by Matt. I call the processor and she sends a text 18hours later saying that there is a problem with an old student loan on my husband. I get an email from Matt simply stating that "it didn't work out" and they will send $450 back to me in "a few weeks". I was SHOCKED! This is over a 4k loan that I can pay off by snapping my fingers; it's literally nothing in the scheme of buying a house. So Matt says he's sending it back to underwriting and I'll hear back in 5 days. I get an email 5 days later saying " attached you will find your denial. This action has been taken at the direction of your Loan Officer, who submitted a request to deny your loan file." The attachment then says "Reason for Denial- Insufficient Income". So is that the income that he had proof of a month earlier while they wasted our time and took our money? Is that the income they had when they said there was a problem with an old student loan? Is that the income they had when they said we were "well qualified" for the loan? The first email said it all. The Loan Officer requested for the loan to be denied. Not because of our income, but out of retaliation. Do not do business with this company. EVER.

Holly and the team were amazing to work with. She was able to provide me a quote and send over…read moreeverything we needed super quick! She made the whole process so easy and efficient and she was such a pleasure to work with.

Helpful staff and having free financial planning is a great benefit. Ryan drove a hour and a half…read moreto help my wife and I plan for our retirement. They are definitely focused on all your needs at that branch.

Insurance isn't necessarily the most fun thing in the world, but this agency makes it super easy…read moreand simple. Great customer service, always available if I need them and always willing to answer any questions I may have. Definitely recommend!

Michael was a big help to us. He's very knowledgeable and responsive, great customer service. He…read morewas very thorough in explaining options to us. Lastly, we switched from State Farm- he got us better coverage at a MUCH better price! Thank you!

Great place to deal with. They are very friendly, and answered all of our questions with…read morepromptness, and were able to show us examples of how our money would be invested. Helio thoroughly explained how their investment process would work for our company, and he was always available to answer any questions we had.

By Far, the MOST PROFESSIONAL BANK in Romeoville and the Country. I have been doing business there…read moresince the day they took that building over.

Very disrespectful! I have been in many banks before and have not been treated like this before. I…read moreentered to pay a overdue fee with Jason who is a tender. He asked for my status in being a US citizen. That type of information is not needed to pay an overdue fee. I also went to cash a check and he was very rude and had a bad attitude. He didn't have a tag with his name which is really unprofessional, so I asked for it. Another person came in and got attended by Jason as well, was not treated in a good way. Bad service!

I enjoy banking at Bank of America. They listen and are so compassionate. Once you call they e…read moreresolve your issues.

Kevin Molloy and his staff are absolutely great. I switched to them after one of their customers…read morehit my daughter's car. They were so good to deal with that I couldn't wait for my insurance to expire to move to them. I haven't regretted it once.

Professional and prompt. I have always had a great experience when contacting the office. Any…read moreissues have been addressed immediately and with friendly service. We are new to Statefarm this year due to increased rates with our old insurance. Statefarm was cheaper. I'm very happy.