I received excellent customer support from Drew. His professional and courteous service was…read moreappreciated because I had several questions he was able to provide knowledgeable, clear and straightforward answers about. I am a new client and all my insurance needs were met for my home and auto. Thank you!

I highly recommend this agency for your insurance needs. Maria is very professional, friendly and…read morevery knowledgeable. Great customer service!

State Farm wouldn't let me open an account, but they were more than happy to take my money! When I…read morecancelled the policy they said it would be 4 weeks for me to get a refund.

Dave's personal attention to me as both a customer and a person is what underlies my review. I…read morealways trust that he has my best interests at heart rather than his bottom line though, of course, he cares about his business. He carefully lists all my options and enables me to make an informed decision on what is best for me. He is involved in his community. His staff are personable and caring. I'm welcomed with coffee and they even help me pay the parking meter if my appointment is going past the time I've paid for. Phone calls are handled professionally. I've been with him for about 15 years plus and wouldn't think of changing. He handles my car loan, some banking, long term health care, condo insurance, plus. I never feel rushed and always feel listened to.

We just had a hit and run on our driveway a month after buying our daughters first car. The hit and…read morerun ripped the bumper cover off. We called the office, at first they told us it would not be a mark on our insurance. Then they informed us it would be on our insurance and our rates would probably increase. We haven't had a claim in years. So we paid the autobody shop $962 out of pocket. Today we get our statement for home insurance, our rate went from $800 to $1800. We haven't had a claim in over 38 years. Why the FFF do we pay insurance???!!! If I could rate -5 stars I would.

I have been a client of Ann and staff for about 10 or more years. I was in a car accident that…read moretotaled my car. The other driver had Lighthouse insurance, a fly-by-night company. State Farm and Ann's staff took the wheel and handled my claim then went after Light House. The staff is knowledgeable, helpful, and soothing when I was freaking out. Highly recommend this staff and State Farm. 5 stars plus!

Just started using Michael as our agent for home and auto insurance. We are super pleased with his…read moreexpertise and customer service. I am huge on customer service having worked 10+ years in the field. And let me tell you, Michael's professionalism is impeccable. If you're looking for an agent who actually cares for what's best for you, Michael's your man.

The customer service in this location is ridiculous. My entire…read more Court had replaced all roofs but ours was declined. After being a 6 year customer with zero claims Nick couldn't even return my phone call to inquire WHY WE WERE LEAVING. Stay away from State Farm- In regards to Nicks response- I specifically asked for a call back.

I have not had to process a claim yet through this agency, so I can't speak on what that experience…read morewould be like. But everything so far has been very nice. Patty is very helpful and a joy to deal with. The other agents are very nice and helpful also. Nick helped me with a bank problem I was having and was also very pleasant and helpful. So all my experiences have been very good, so that is what I base my review on.

I have insurance through northwest. I stopped in to get a copy of my insurance card because I went…read morethrough a police checkpoint, and I didn't have proof of insurance. The agent printed my cards and I was on my way. He made me look really stupid in court because he printed insurance cards from 2012, and I was in court October 2013. I had to reschedule and do court all over again. Not a huge deal, but the lame agent didn't even apologize for his blunder.

Vince is a liar. That is the agent who works here. I went in December 23 2016. The door was locked…read moreat 4 pm. The hours showed they close at 6pm. As I was getting back in my car, Vince was coming out of the side of the office with some shopping bags. He placed them in his car, went back in the office. I waited a couple minutes thinking he would unlock the door. Well, I went back to the door to find it still locked. He just stared at me sipping a soda. When I complained to their management , he made up some story about how I was parked in a barber shop lot. This man is a liar and I will never do business with such dishonest people. Can you imagine such liars dealing with your insurance claim!?! Never!

Michelle is amazing!! Great service. I came in as a walk in and was serviced immediately. I would…read morerecommend State Farm to everyone.

Marco Granja is the absolute BEST!!! I have been doing…read morebusiness with them for years. They are all very knowledgeable and so polite. They have excellent customer service and I must say they have helped me out many times when I've been in a bind and in a time crunch in such an efficient and timely manner. I recommend them to all my friends and family that's for sure! Thank you!

Sebastian and his team are awesome. I cannot express how easy he made the process. From reporting…read moremy claim to seeing it through that I get my rental car while my car was being repaired, Sebastian ensured that everything went smoothly and took the time himself to follow up with me after each step to see if there was anything else he could do. I never felt judged for not knowing about the process and he was legitimately such a friendly guy! Glad I switched to him and his team. If you're looking for someone who will ensure that your insurance claims are handled efficiently and that will always take the time to educate and inform. I'd for sure choose Sebastian.

From the moment you first meet the agents and staff you already feel at ease. Everyone is very…read morewelcoming, professional, and friendly. They answer every question and concern you have and they walk you through everything very thoroughly and clearly. I would definitely recommend coming here.