Always frienldy, always helpful and thorough with whatever question or concern we have. Thank you…read moreJoAnn Vetter and Jake Vetter for taking good care of us. Ann H.

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

My father has worked with Tom Vetter for 25 plus years and I have had car insurance through him for…read moreten years. Because of this, my boyfriend and I decided to see what he could offer for insurance for our house. We also looked at an agent through State Farm, who did not call us back for over a week and did not give us an estimate. JoAnne Vetter was very quick to give us a quote and information, about an hour since we sent the email. We then asked to add our cars, and my boyfriend's insurance went down about $180 a year! I would highly recommend Tom for all your insurance needs!

From the owner: As your local American Family Insurance agent, I can offer you dependable insurance protection. We…read moreoffer specialized coverage for your Auto Insurance, Home Insurance, Life Insurance. Insurance for your Rentals, Contractor Insurance, Home and Condo Association Insurance, Business Owners Package Insurance and more. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

I've always purchased insurance from either progressive or geico. But since I was purchasing a…read morehouse I figured I would look into working with an agent vs just the next person to answer the phone. Damia was very knowledgeable, honest & sincere. She provided me a great rate vs the current insurance company I had at the time. I'm happy to say that I love having an agent that I can call & have any questions answered. Thanks again Damia for everything! Sincerely, Your happy customer

Always well taken care of. Damia, In the cottage grove…read morelocation, was great when I first moved over from American family insurance. She offered everything I needed to my convenience. I am going on to 2 years with them and the rates have been great for all that is offered.

Amazingly job! Lowered my home, auto, and investment premiums…read more Customer service is 5 stars! Great agency to be insured with!

I FOUND HER VERY HELPFUL WITH MY CLAIM..Awsome.She worked with me to take care of me..Very…read moredetermined to get it done. Thank you

Today, I had to call for roadside assistance for the first time with American Family…read more I could not be happier with the service. Phone was answered quickly, courteous, caring person helped me and got someone scheduled to come to the house. (luckily the problem was that my battery died at home in my driveway). AW road service arrived at exactly the time they said they would and had me going in double-quick time! Fabulous service all around from everyone. I expected that, like most roadside service, I would pay the people and file a claim but NO! It's already taken care of! Thank you. I'm happier every time I have an interaction with American Family.

1-7-2026 update - Finally received a quote…read more Nearly double the premium compared to my current auto insurance. Don't waste your time with Costco American Family Insurance. Nothing family about paying double.

Went into this branch on a whim after receiving a really high car insurance quote from another…read moreinsurance company. These folks got me better coverage for a WAY better price and even helped me save on my renters insurance. Friendly, informative, and honest staff made it a pretty pleasant experience. For buying car insurance that is!

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services