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    Allstate Insurance: William House

    4.3 (4 reviews)
    Closed • 9:00 am - 6:00 pm

    Services - Allstate Insurance: William House

    Homeowner or property

    Car and truck insurance

    Life insurance

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    John Leung - State Farm Insurance Agent - State Farm Agent

    John Leung - State Farm Insurance Agent

    (10 reviews)

    I am sure most people have received countless calls from insurance agents for the past few months…read morewanting to get you to change your policy. I have gotten no less than 100 calls in 9 months. All of them sounding likes used car salesmen, just trying to hustle you and get your money. I usually hang up within 30seconds to 1minute of the call. All that changed on April 6,2020, when Nathan Paik of State Farm cold called me. I don't know what it was about that day but I was willing/ready to listen to him. One thing about Nathan Paik, he wanted to have a "real" conversation with me about how State Farm would be able to offer me a better policy & much better options in that policy than I was getting from my current Auto and Renters insurance. We scheduled a time to speak that was better for me to talk. He called me right on time for our call. I had plenty of questions and Nathan answered every one of them, in detail, until I fully understood what I was getting in the options. The call lasted about 2 hours, but felt like 30 minutes. I have had several insurance policies over my adult life yet this is the first time that I KNOW what my policy covers and how it affects me and my money. Over the term of my policy coverage, it will save me hundreds of dollars. This was something that Nathan made the focus of our discussion. He actually showed me with the numbers and options to prove this point. My old company NEVER did this, I had them for over 5 years. Whenever new questions have come up, Nathan or his co-agents are only a phone call or email away. Their response time is within the same day or 24 hours.(even on the weekends) If you are thinking of moving your policy or you are not satisficed with your current insurance company call Nathan Paik at State Farm. He will treat you like a real person and assist you in getting the best policy for your needs.

    Tiosha is always so helpful and welcoming. She has a can do attitude and she does she is very…read moreknowledgeable and eager to help

    Berger & O'Neal Insurance Group - President & Agency Founder

    Berger & O'Neal Insurance Group

    (3 reviews)

    I was with Liberty Mutual using their registered agents and not pleased with the premium increases…read moreover the past 10 years. In fact the one claim we had with them, which was an auto claim, was a horrible experience. The claims adjuster was not helpful and fact falsely reported that the minor damage was major as as a result the carfax report affecting the resale value of the vehicle. I have a friend who uses Berger and ONeal for their insurance and Michael Berger and his staff looked at my policies and recommended new carriers that in total saved me at least $8000 in this first year. It was the best insurance move I have ever made.

    I have never purchased insurance for myself before. After doing some research, I decided it would…read morebe wise to use an independent agent. Enter Berger and O'Neal. I met with them in person and discussed policy information one on one. They answered all my questions and were very friendly. They wanted the same things that I wanted, to have good reliable coverage and to pay as little as possible for it. They provided me with an "insurace binder" that I took to the tag office to register my car the same day. When I got to the tag office they told me they could not accept the "insurance binder" without the VIN# on it. I was able to call up my agent, have them fax over an updated document, and register my car. If I hadn't used them I probably still wouldn't have insurance, and if I did, it probably wouldn't be a good deal. Plus, I probably wouldn't have been able to register my car yet. If you want good coverage, no hassle, good value, and human interaction, then call them.

    Zac Gresham - State Farm Insurance Agent - Lunch time with the team!

    Zac Gresham - State Farm Insurance Agent

    (8 reviews)

    When you buy insurance, you never plan on having to file a claim against it. However, you should…read moremake sure not only that the insurance carrier is solid but perhaps more importantly that your insurance agent actually works for you and looks after your interests. Had the unfortunate experience of having to deal with two back-to-back water damage claims, one that I had to file under my homeowners insurance policy and another against the subcontractors policy. Fortunately, both policies were with State Farm and I had Zac on my side. Not only did Zac provide clear guidance and followed up through the process but also he interceded in our behalf when the subcontractor was trying to elude responsibility. Do yourself a favor and call Zac for your insurance needs. He and his team will provide you with great prices, service and guidance whenever needed.

    Update - 3/13/24: Reconsider? I would have if you hadn't lied, but unfortunately, you did. YOU DID…read moreNOT TRY TO REACH ME THE SAME DAY, which was Friday, 3/8, NOR "MULTIPLE TIMES." I was waiting for that call because it was very important, and I have no missed calls nor voicemails from you for that day. The one time you called me was on Tuesday, 3/12, and you did not leave a voicemail, nor call back. Next time, be honest, and maybe it will turn out better for you. I'm glad things worked out the way they did, and I found a great (honest and responsive) agent with excellent staff. Original review - 3/8/24: Terrible customer service. I spoke with Matthew, who couldn't help me with anything. He said I needed to wait to speak to Zac Gresham, who had just gone out to lunch, but that he would make sure he returned my call when he got back. Never called me back. Honestly, I don't care because I ended up with an agent who has an office full of people who provide excellent customer service. But I just wanted to share my poor experience with this agency. Shop around and think twice before choosing this agent.

    Allstate Insurance: William House - homeinsurance - Updated September 2026

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