We've had the pleasure of working with "Jen" Matheson, from Gilman Group. We can't speak highly…read moreenough about the level of service that she has provided. She not only responds in a timely manner but is able to clarify technical details in plain language thus helping us navigate complex insurance questions. She has gone above and beyond at every step helping us resolve complex situations and has made us feel like a true priority throughout the process. We are so grateful for Jen and Gilman Group and would gladly recommend them to any nonprofit or organization seeking excellent support and peace of mind.

called 3 times to get a quote on new insurance and all three times no answer, phone rang several…read moretimes and call just dropped off.

I was with Liberty Mutual using their registered agents and not pleased with the premium increases…read moreover the past 10 years. In fact the one claim we had with them, which was an auto claim, was a horrible experience. The claims adjuster was not helpful and fact falsely reported that the minor damage was major as as a result the carfax report affecting the resale value of the vehicle. I have a friend who uses Berger and ONeal for their insurance and Michael Berger and his staff looked at my policies and recommended new carriers that in total saved me at least $8000 in this first year. It was the best insurance move I have ever made.

I have never purchased insurance for myself before. After doing some research, I decided it would…read morebe wise to use an independent agent. Enter Berger and O'Neal. I met with them in person and discussed policy information one on one. They answered all my questions and were very friendly. They wanted the same things that I wanted, to have good reliable coverage and to pay as little as possible for it. They provided me with an "insurace binder" that I took to the tag office to register my car the same day. When I got to the tag office they told me they could not accept the "insurance binder" without the VIN# on it. I was able to call up my agent, have them fax over an updated document, and register my car. If I hadn't used them I probably still wouldn't have insurance, and if I did, it probably wouldn't be a good deal. Plus, I probably wouldn't have been able to register my car yet. If you want good coverage, no hassle, good value, and human interaction, then call them.

I can't recommend the team at Taryn Reiss SF enough. They are all professional, extremely…read moreknowledgeable, and the customer service couldn't be better. I used to work with Beth (who is awesome) and for the past couple of years I've been working with Jessica who has expertly navigated me through numerous policy needs for auto, home, and my business. I can honestly say that each interaction is enjoyable and effortless.

The agents in this office are extremely professional, helpful and oriented towards helping the…read morecustomer. I have been with them over 10 years and they have always been there when I needed them, proactively anticipating my needs and advising accordingly. When I listen to the stories from my friends of their experience with their insurance companies and agents, I am remind how good Taryn and her team really are consistently.

I was never told or reviewed by agent of siginificant policy changes upon my home owners policy…read morerenewal and have been left in a situation with a much higher deductible and much less coverage for my home. I would not recommend Farmers Insurance to anyone looking for home and auto insurance. i have been a customer of Farmers for over 8 years for home and auto and had one claim filed and they have failed to worked with me to get it resolved. I would not recommend Farmers or this agent to anyone.

It was amazing service, hopeful, and kind would definitely go back really helped me. I love it. You…read moreshould definitely.

A couple of weeks ago, I approached this agency to transfer my auto, h/o and umbrella coverages. I…read moremet with Alexandria (Alexa) Orozco who, I discovered immediately, is an extremely competent, organized and caring professional. Today (01/04/24) after working with me diligently, I purchased all three lines of insurance. It's been many years since I received such courteous and helpful service from ANY insurance agent. Moreover, the entire team has been well-informed, very helpful and always very courteous. My wife and I are grateful for Alexa's assistance and hope to work with her and this agency for many years. Lance J. Cunha Johns Creek, GA

This team has been wonderful and made getting home insurance easy. They even gave us a deal to…read morebundle our auto insurance as well and helped us navigate getting out of our old auto insurance making it all so easy. When buying a house, getting insurance set up was the last thing we really wanted to deal with, but they made it feel like we didnt have to do much at all and the rates were great and very competitive.

I have been with Allstate almost 40 years, with numerous policies, and Kevin is absolutely the…read moreworst. He initially is very charming, and will tell you whatever he thinks you want to hear, but that is all a facade. Don't be fooled because once he gets your money, he could care less. This was demonstrated repeatedly, in multiple ways, over the years. I was assigned to him when another agent retired, and I should have left Kevin years before I did. Pick another agent.

Kevin saved me some extra money and delivered my insurance in a timely manner so I could close on…read moremy new home! Great service from a great person!

I am sure most people have received countless calls from insurance agents for the past few months…read morewanting to get you to change your policy. I have gotten no less than 100 calls in 9 months. All of them sounding likes used car salesmen, just trying to hustle you and get your money. I usually hang up within 30seconds to 1minute of the call. All that changed on April 6,2020, when Nathan Paik of State Farm cold called me. I don't know what it was about that day but I was willing/ready to listen to him. One thing about Nathan Paik, he wanted to have a "real" conversation with me about how State Farm would be able to offer me a better policy & much better options in that policy than I was getting from my current Auto and Renters insurance. We scheduled a time to speak that was better for me to talk. He called me right on time for our call. I had plenty of questions and Nathan answered every one of them, in detail, until I fully understood what I was getting in the options. The call lasted about 2 hours, but felt like 30 minutes. I have had several insurance policies over my adult life yet this is the first time that I KNOW what my policy covers and how it affects me and my money. Over the term of my policy coverage, it will save me hundreds of dollars. This was something that Nathan made the focus of our discussion. He actually showed me with the numbers and options to prove this point. My old company NEVER did this, I had them for over 5 years. Whenever new questions have come up, Nathan or his co-agents are only a phone call or email away. Their response time is within the same day or 24 hours.(even on the weekends) If you are thinking of moving your policy or you are not satisficed with your current insurance company call Nathan Paik at State Farm. He will treat you like a real person and assist you in getting the best policy for your needs.

Tiosha is always so helpful and welcoming. She has a can do attitude and she does she is very…read moreknowledgeable and eager to help

Shopping around for HO-6 insurance was a bit more tricky than I anticipated. Thank goodness for…read moreCBIZ. CBIZ is the insurance advisor for the condominium association of the condominium I live in. They were responsible for the placement of our Master Insurance Program. I asked our condominium's contact at CBIZ, Vice President Phillip Leek, if CBIZ sells HO-6 insurance. He said CBIZ does provide HO-6 insurance. Phil, who is based in Alpharetta, Georgia, put me in touch with Personal Insurance Advisor Brian Bradley, who is based in Cumberland, Maryland. Via phone and mostly email, I worked with Brian over the next several days ironing out what would become both my new home and auto insurance policies through Travelers. About 10 years prior, I had switched my auto insurance to Esurance. I saved a lot of money on my auto insurance at the time, but over the years, my Esurance premiums increased. Despite the rising premiums, it wasn't until I started shopping around for HO-6 insurance that I decided to switch from Esurance. The reason being Esurance doesn't offer HO-6 insurance. Long story short, Brian was able to set me up with home and auto policies through Travelers that were a better deal than what I had been paying for auto insurance alone with Esurance. My last annual premium with Esurance was $1,094 (auto only). My annual premium with Travelers is $892 ($578 for auto, $314 for home). I did change some of the coverages on my auto policy from Esurance to Travelers. I picked apart not only my home and auto quotes from Brian/Travelers, but also looked into how my HO-6 policy would cover me when it came to paying deductibles from my condominium's Master Insurance Policy as well as any special assessments from the homeowner association. I had a lot of questions and requested many changes to various coverages and limits. Brian was patient and helpful when working with me and he answered all of my questions clearly. In the end, I've got home and auto policies that I am happy with thanks to CBIZ.

I have been insured by Allstate, and my experience has been nothing short of frustrating. After…read morebeing a loyal customer for several years, I expected a much higher level of service from them. It took over a month for Allstate to communicate with the body shop and process payment, delaying the start of my car repairs. The problem arose because my car is a 2024 model, which they didn't have in their system. To make matters worse, they refused to cover the costs for an extension on my rental car, even though the entire delay was their fault. Their initial offer for diminished value was shockingly $0, issued before they even assessed the damage to my vehicle. We ultimately had to hire an independent inspector, who revealed that the actual diminished value was $10,000. This level of service from an insurance company is unacceptable. If you want an insurance provider that treats its customers fairly and with honesty, I strongly advise you to steer clear of Allstate. Your hard-earned money deserves better care and support.I have tried to contact this agent to get support and the only time I can get anything from them is when they want to sell me something. never when you need them.

Do not go to this crooked insurance agency. My experience has made me not want to deal with ANY…read moreAllstate agent. Back in 2024 I went into their office looking to start a new policy. I explained to them that I was only looking to get home owners policy only at the time. Of course like all insurance companies they try to pretty much push you into getting the bundle deal with home and auto. I stated that at the time I was not interested in doing so right now because I was getting a better rate with my current insurance and the only reason that I was even looking for home owners insurance was because my current company was pulling out of Georgia soon. At first it was no problem but, then a little while into signing the documents the pressure to bring my cars over came back. Again I rejected, but the proceeded to take my money and submit the documents knowing that it would get rejected. I leave the office assuming that I now have homeowners insurance nd nothing to worry about. To my surprise I get home and about two later I receive a phone call stating that the underwriting department rejected the policy because I would not bring over the autos. Of course I was pissed since according to corporate they should have known that before taking me all the way through that long process and wasting my time and day. Fast forward some months I receive a bill for $153.05. Of course I call denying the charges. But continued to receive bill after every few months until it finally hit my credit. I called again to get this straighten out. I was then connected with someone named Natonia that work there. She was supposed to get all of this resolved and call back. She originally called back with a Reference number for the issue. Of course I never heard from anyone. Jumping ahead some months I'm looking for a different insurance company once again and decided to give Allstate another try but with a different agent only to get all the way through the process only to be denied because of the previous balance that should not have been there in the first place. I reached back out to Siri Insurance agency once again to get this resolved . Natonya stated at the time that she could see in their system that I had a zero balance and did NOT owe anything ( I had the entire conversation recorded by the way). She was supposed to get on the phone and call the underwriting department to see about getting the charge removed. I waited for her to respond which she never did. After countless times between me and Allstate corporate office I was finally able to get her today only for her to tell me that even though after I sent proof of a cancellation letter and a LOE letter from my previous company that actual company I was Insured with they according to Natonya still refuse to remove. So what myself and the corporate office discovered. Even though my policy was cancelled same day. It took Siri a whole month to send in the cancellation still trying to charge me at the same time. I should have known better in the first place when you I got there no one was actually working in the building, not even Siri. The actual agent at the time worked from home and was only part- time. And Siri actually had her handling everything over the phone like she didn't even know or was incapable of doing a policy for me. AGAIN, DO NOT DEAL WITH AGENCY

Steven is the best insurance agent I have ever experienced. He has been my agent for many years. He…read moreis trust worthy, knowledgeable, kind and courteous. I feel Steven is more like a long time friend, who just happens to be in the insurance industry. I believe many clients of Steven feel that way too. Allstate is lucky to have him!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Norcross, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.