I would love to give 5 stars but unfortunately it's not deserved. I would love to give 5 stars to…read morethe younger gentleman that helped us through the drive thru. He was very kind and was doing his best to help us. Where as the manager could use some customer service classes. She ATTEMPTED to take out order and just stopped talking to us and wouldn't respond. So we drove up and got ignored and she came outside to check and see how many cars were out there assuming she thought we had just left. She came to the window and told us our total and we told her we never finished and she just closed the window and walked away like we were such a bother. Please find a manager that doesn't hate their job or get them some customer service training. I'm in the service industry myself and that type of behavior is rude and not appropriate. upset we couldn't give recognition to the gentlemen that was kind and put in effort to help us. so whoever you are, THANK YOU, 5 STARS TO YOU!!

Apparently they can turn off the app whenever they choose so you can't use it to order or pay and…read morethe management or whoever is on the other end of that speaker box is really rude they might want to talk about customer service with their employees because they're running off all their customers

We left as they did not have any fountain drinks. Looked pretty run down. Could use an update.read more

One star today and I'm comparing McDonald's to McDonald's. I ordered on the app (might as well get…read morepoints towards free coffee) and kept an eye on the counter for my order to appear. In the end, I was asked if I had a mobile order and it was pulled from the warmer for me. This guy and other crew were friendly. So few pluses: The dining room was clean and clear. My order was correct though the sandwich was not hot. The cheese was barely melted and the muffins were underdone. Condiments station was clean. So many minuses: Front door was locked at 6:45 am though the side door was open. Men's room needed some attention. Not a single power outlet at any table in the restaurant. No wifi. Ketchup dispenser was out. Coffee did not taste right. Burned? Off? I don't expect perfection from McDonald's but there are a few base things that should be consistent across the chain. [Review 559 of 2024 - 154 in Oklahoma - 21590 overall]

Definitely a hidden charm in this small town, Service was so…read morefast and our waitress Lety was so pleasant and for sure put smiles to our face, food was very tasty and fair priced. Overall clean place with cute decorations. Definitley recommend if your in the area.

Service was ok! Atmosphere was ok, but they had salesman giving presentation just over the small…read morehalf wall next to us, so our dinner consisted of listening to presentation about insulation. The food was ok, we had the queso which was just ok, We had the bacon wrapped shrimp, and pork street tacos. The bacon Wrapped shrimp were very flavorful, nice portion and did not disappoint. The pork street tacos had a lot of meat but flavor was lacking.

Pros: glad they were open at 945pm. Not much in broken bow open at that time. order was correct…read more Restaurant clean. Staff friendly. Cons: very slow at making food. But it was hot and fresh when we got it. Crinkle cut fries were weird? Some soggy sone too crispy.

I decided to yelp this instead of an article. I'll start by saying that in the life of someone who…read morereviews restaurants and different cuisine in general I must say that it is a good feeling to be able to stop somewhere in travel and have a quick bite to eat. That being said I thoroughly enjoyed my visit with the staff who were more than kind and I also enjoyed the fast food. I thought it very strange that a fast food restaurant had well seasoned meats as well as fresh and crisp vegetables. The bread was truly the star of the meal, it was soft and warm. It didn't take much to chew through this meal! I really had an experience stopping at the Arby's in Broken Bow Ok. The peace and quiet as well as the well lit areas made it a very homely experience that can keep someone feeling welcomed no matter how far away they are. Thanks Reuben Fisher.

I had the spicy chicken tenders, gizzards and sweet tea and let me tell you it was GOOOOOOD. I am…read morestill thinking about how crispy yet juicy the tenders were and their sweet tea has always been my favorite. We did have to wait a while for the gizzards but it was worth it

I tend to choose Wendy's because I have the feeling that the ingredients are fresher than the other…read morebig chains. I like how easy it is to customize your meal on the app and I enjoy getting points towards free food. They're usually convenient and comfortable, especially the newer layouts. The problem is that the food tends to be inconsistently bad or good. I've had some great Wendy's meals where the crew was on top of their game, the burgers were assembled properly and the chicken nuggets were hot. That wasn't today. I ordered my sandwich without the bun as I'm on keto. The cook did a great job and even provided extra packets of mayo and ketchup in the bag for me. The problems were that the burger patties were way over cooked. Almost hard. And the chicken nuggets were barely warm. So yes, "I've experienced better" and I would not choose this Wendy's again. [Review 698 of 2024 - 168 in Oklahoma - 21729 overall]

I ordered the nuggets, they were hot. The service was totally unacceptable, I felt like I was an…read moreinconvenience. The cashier handed me back my change in a heap, didn't say Thank you, had to ask for a receipt. Ask yourself if you would like to be treated that way.

The food and service were phenomenal! Everyone was so personal and attentive. We received our food…read morewithin 10minutes upon ordering and were in and out and on our way with even more recommendations on where to go! Could not recommend more and will be returning!

Smith Good Eats is a family friendly diner with GREAT BREAKFAST!!! Food came out hot and QUICK!!!…read moreService was friendly, prompt, and very knowledgeable. We had short stack (the pancakes are HUGE!!!) with crispy bacon and grits, and the egg plate combo that included a delicious homemade biscuit (one of the best I've ever had!!) hash browns, and small gravy. So glad we made this stop and will most definitely be back next time we visit this area!

Reminds me of the old 1980s Pizza Hut. The ladies here were super nice and the pizza was just what…read moreI ordered. My daughter and I had a great time would recommend, especially if dining in.

Poor customer service. We called ahead placed an order had correct address & phone number. We…read morearrived to pick up the order and he said they didn't have it, and Accused us of calling wrong location when he had verified MY phone number... no apologies were told. Just had to reorder and pay same price and wait an additional 40 minutes. And told staff "we are in no rush" while there's 4 other customers behind us.