Alma is caring, professional and trustworthy. I can go on and on about how great she is as a person and real estate agent. Alma was my agent when I decided to put up my Koreatown condo up for sale. She led me through the entire process from repairing, updating, staging and selling my condo to the highest bidder. We dealt with some minor complications while I was in escrow but Alma really stepped up her game to resolve all the issues. I cannot express enough how thankful am for guidance and support. If you're looking for agent to sell your place, she is the real deal. read more

I recently moved to the Perla on Broadway in DTLA and Alma was very helpful during the whole process which took about a year due to it being a new construction. Since this was my first purchase everything was so confusing and stressful for me , but Alma was there to help me every step of the way. read more

Alma Lam is amazing! We had our eye on a particular home, but we were outbid. Alma's persistence and communication with the seller's agent won over the owners, and we were selected to purchase the home. We opened escrow, and Alam was there to guide us through the process to the eventual closing. Our trust in Alma is so true, we hired her for the sale of my home, within two weeks, a deal was set and above purchase price. She did an amazing job with the staging and prep of our home, which resulted in the fast sale. read more

Alma made the entire process of selling our family's beloved duplex in Los Angeles so wonderful! She walked us through everything in detail before and after the transaction. She also worked with our current tenants at the time to reassure them of the process as well and answered all the questions that they had. She is an expert when it comes to selling/buying homes and what I find so admiring is how honest and transparent she is when it comes to advising her clients. Her professionalism and experience in the field makes her the go-to person for any real estate deals- my family and I highly recommend her to anyone looking to invest, sell, buy, lease, and even for just to gain general real estate advice. Thank you for your wonderful service, Alma! read more

Alma sold my condo and helped me buy my new home. She was honest, helpful, patient, and a lot of fun to talk to during the hunt for my new place. I wouldn't hesitate to work with her again. read more

Alma is very diligent and professional. I have worked with Alma on multiple transactions, for buy/sell, lease, etc in the LA area. She thinks on her feet, and never loses her cool in problem solving situations. I enjoyed working with her and will highly recommend her services. She understands my needs as an investor, landlord, as well as a broker. Things slowed down when the pandemic started, Alma went above and beyond for a particular transaction and I am very grateful to her for all the extra work she did. read more

I would not give Alma Yanet Lam any point! Don't waste your money - hire Redfin or Zillow instead. I was referred this agent by my family member, hoping to get a better service, and I promised 5% commission to her on selling my home and asked her to buy a new house for us as bonus to her. At the beginning, she sounded confident and made many favorable promises to us. HOWEVER, we ended up selling our home below the listing price in a hot seller's market because we were forced to sell our home to pay for the new home. We didn't have to sell quickly if she didn't drop our deal for the first home we wanted to buy. Why we couldn't get the first house? She just did not follow up, no status updates, sometimes we couldn't reach out to her for few days. By the time we got an offer on our house and put in an offer to new home we learned that it was on escrow already. What kind of agent does that? She only blamed the seller. A long story short, she continuously dropped the deals and disappointed us but we were forced to do everything for ourselves. So why do you hire this agent? I would say "Please Don't!" We had to contact a seller's agent directly for everything including scheduling and arranging many things such as inspection, walk-through, escrow closing, wire transfer date and so on. We had to review all the documents such as purchase contract and many loan documents by ourselves. She only cared about her commission and doing minimum work. Her attitude was "you don't pay me, the seller is paying me so contact the seller's agent." Well...at least I can write about what she didn't do! Don't waste your money and time with this horrible person!!!! read more

I had the pleasure of working with Alma Lam when purchasing my new home in 2020 and fully intend on working with her again in the future. As my living situation suddenly changed during the summer of 2020. Alma agreed to take me on as a first time buyer despite my modest budget and all the other challenges the pandemic brought. She was a joy to work with. Her professionalism, communication skills and integrity were nothing less than impressive. She took time to really listen to what I was looking for, reassured me when I was discouraged, and guided me through every step of buying my new home. We ended up looking at several Tenants In Common (TIC) properties. She went above and beyond in protecting my best interests as we put offers in on several TICs and single family homes. Alma helped me find a jewel of the home in the heart of Silverlake. She continued to follow up with me several months after closing to ensure that I was happy in my new home. I would absolutely recommend Alma if you are buying or selling a home. read more

In the nearly 4 years that I've been using Yelp, I've never been compelled to write a review - that is until my experience with Alma Lam. It was by chance that Alma was in the KW office when I called to inquire about selling my loft but as I look back at the entirety of my home selling experience, I know that it was providential. To start, I'll say that my condo was in nice shape, but it wasn't in the best area of Downtown and there were some other factors that had the potential to hamper a sale. Additionally, we had to contend with a buyer backing out of escrow and the discovery of HOA litigation more than halfway through the sale process. Alma skillfully helped me to navigate multiple offers, find the right buyer and didn't bat an eyelash as she found a lender who could work around the litigation issue. Oh, I forgot to mention that I was selling my place because I had recently gotten married which also resulted in me gaining a teenage daughter AND we had a baby on the way! We had to move the family to a two bedroom apartment during the sale and I appreciated that Alma really understood the fact that I was paying a mortgage and rent and as such, shared my sense of urgency in selling my place quickly. Throughout the process, Alma gave me updates at major milestones and sometimes even minor details that she knew I'd like to hear about. She was accessible and responsive at all hours via phone, text and email. She also used the latest technology to electronically sign and send documents which allowed me to never miss a beat, even while traveling out of the country. If it wasn't for Alma Lam, my place would probably still be on the market and I'd be in the poor house! I can't say enough about Alma's professionalism, integrity, service and tenacity, so I'll stop right here. THANK YOU ALMA LAM for making my home sale a HUGE SUCCESS!!! read more

My husband and I were so lucky to have Alma on our side. She was able to help us buy a house in such a short time, about a month's time, because of her work ethic and professionalism. She stayed in communication with us almost everyday while we were searching for the right house and when we found it, she knew exactly how to approach the process especially in today's crazy housing market. We couldn't believe how fast we bought our now home because we have friends and family who have been having a hard time with their home-buying journey. She definitely knew how to represent us as buyers in such a competitive market and she made sure that the whole process went smooth for us. In addition, she went above and beyond because when our initial lender couldn't deliver, she quickly knew exactly who to reach and got us back on track with a new lender. We knew we were in great hands from the very start. We will be working with Alma from now on for all of our real estate needs and definitely recommend her. read more

I purchased my first condo in Los Angeles with the help of Alma Lam and the Keller Williams Realty. Alma made my purchase stress free since I did not know a thing about buying a condo. She was very attentive to my needs and was there to answer all my questions. I highly recommend Alma Lam and KW! read more

I met Alma after terminating my agreement with another listing agent. My transaction was time-sensitive and had a deadline twelve weeks out from listing. Alma spent time with me before signing any paperwork to understand my concerns and to work out a plan to regain some of the six weeks I had wasted with the previous agent. Once she had the green light, she worked quickly to relist my property. She brought out her own team of professionals, and the new listing was practically unrecognizable from the original. As a result, my property sold in two weeks and closed in one month. During the escrow period, Alma shielded me from conflicts where she could and prepared me with advice, options, and solutions when a decision was required from me. She is client-centric -- you will feel that she is on your side. This is hard to find these days with most service professionals. She is also very strategic, thorough, and efficient. In my mind, she sets the standard for listing agents. Alma does not solicit reviews or testimonials, but like some of her other clients, I truly felt compelled to share my thoughts about her professionalism. I highly recommend her and hope to work with her again. Wishing you every success, Alma! Thank you!! read more

Alma Lam was awesome in helping me look for properties throughout DTLA, Pasadena, Echo Park, Silver Lake and Chinatown. Alma was very professional and prompt with the appointments. She educated me about comparable properties, along with their upside and their downside of each one. I highly recommend Alma for those who are looking to list, lease or purchase property in the LA area. read more

Alma has helped me sell not one but TWO properties and both had their own unexpected hiccups but Alma always has a positive attitude and is quick to respond to any concerns and worries (and trust me, when you're in the process of selling a house there are plenty of those). She is very versatile and can help anyone with leasing an amazing apartment, to buying a house in the 'burbs, or helping an investor with an income property. I will most definitely come back to her when I'm ready to purchase my new digs! P.S. She's super pretty! :) read more

Very helpful, enthusiastic, and was able to adapt to our unique situation. Alma went beyond what other real estate agents would do to make you feel welcome in the loft that we moved into. Would definitely recommend her to others looking for an real estate agent. read more

Alma is all about customer service. She helped me find my current loft in downtown LA. Something I would never have been able to find on my own. She has great insight on the neighborhood and I am really happy I trusted her. She is very responsive and works long hours. She understood my needs and only brought to me what was in my budget. But more than anything she is both professional and personal at the same time. I would recommend her without hesitation to my best friends and family. read more

Alma is the best! I had a very complicated downtown LA loft sale. If she was not my agent, I think the place would still be on the market. Alma was in my corner the entire time. She kept me educated, informed, and stayed positive every step of the way. Alma was professional and courteous. She sold my property quickly for a great price. If you are looking for an agent look no further. You want to hire Alma Lam for a great home buying or home selling experience. read more

We hired Alma after a disastrous agent! Honestly if you want a extremely professional, knowledgeable honest agent who looks out for your interests don't look any further. HIRE ALMA! I can't be more grateful that we found her. Long story short, we had to sell our condo and buy a new house, trust me it can be complicated. On top of all the stress from selling and packing and moving , we were so unlucky to hire our first agent. He was terrible, lied to us, played unnecessary game, he drove the price for our condo 30K down! After two month of misery he brought us a miserable offer that he tried to force us to take. It was hell to get rid of him, he made us to contact his broker and file a formal complaint. Good thing I saved everything what he did and won my case! Thank you God, we found Alma! OMG she is above and beyond professional, next day after I spoke to her, she was at my condo with professional photographer. My place was a mess absolutely not picture ready. This petite fragile young (must add very stylish) girl, took off her high heels and started moving furniture and staging a furniture so we would get a better picture. She didn't lose any time, she made sure that pictures were ready next day and same day we had a brand new listing, that she made look fabulous, like new. We still were receiving "low offers" as a result of previous agent's actions, but Alma handled them like a pro she is! Our condo was in difficult building really hard to do open houses due to various regulations, many many agents complained about it. It wasn't a problem for Alma. On her "slow" open house day she would bring 15-20 people! She is extremely honest she would tell you not what you want to hear, she will tell you as it is. She knows current market! She showed us the comparative prices. She discussed the best strategy for sale. She also would screen all potential buyers make sure they are not wasting your time. Two month later she brought us two cash offers 10K more than we expected. And she was apologizing that it took that long. I said she must be kidding us!!! She was a blessing! The escrow, the stressful part, she handled it so well she was on top of everything and everyone involved. She actually read every and each page of all papers and tells you what it means and what you should or shouldn't do. Then was a buying house part, and OMG, Alma was so patient with us, driving us to look for the house. She actually made sure that we liked the house and kept telling us not to settle for anything less than we want. Such a fresh approach from an agent not to push something on you just to get her paycheck. This whole long complicated stressful process felt so easy and much less stressful - ALL thanks to Alma! SHE is absolutely incredible! Such professional integrity, She takes pride in what she does and She is the best! Don't look any further! Alma is not just a great real estate agent, she is a great person too! read more

Me and my ex-husband needed to sell property in Downtown LA but we weren't ready for many months and Alma was extremely patient and answered many questions/concerns prior for us finally listing the property. Her incredible attention to detail and her confident, positive and great personality made the whole transaction very smooth and pleasant. She was on top of every step of the process and made whole paperwork procedure very easy. We sold condo in a record time. I couldn't be more happier with this incredible agent, I really highly recommend Alma Lam for anybody who is looking to purchase or sell their property in Los Angeles!!! read more