I'm relatively new to this gym, but so far so good. The staff is friendly, knowledgable, and…read morehelpful. The facilities aren't fancy, but they get the job done. The weight machines are all pretty new and in good shape. The cardio machines are a bit older but also in good condition. There's a room for free weights, as well.
When I went to sign up there was no hard sell; all the prices are made clear and you only pay for what you want to use (I'll leave the sauna to the naked Germans, thanks all the same). A basic membership includes regular (once every couple months) sessions with a trainer to set up and tweak your workout. My trainer did a great job of listening to my specific goals and designing a workout that I will enjoy.
So far the gym has never been too crowded when I've been there. I was told it gets pretty full Monday and Wednesday evenings, but I'd rather go in the mornings, anyway. Overall I'm quite pleased with this place, especially for the price.